Quantify impact
'Consistently increasing customer retention rates by 30%' shows the tangible impact of your efforts. Recruiters appreciate numbers as they provide a clear picture of your potential contribution.
Highlight strategic initiatives
Discussing how you 'Implemented customer success strategies' shows your capacity to create and execute strategic plans. This portrays you as a problem solver and an initiator.
Show leadership skills
Noting that you've managed teams of 10-15 people shows your leadership and project management skills.
Demonstrate high-level engagement
By stating that you've been 'liaising directly with C-suite executives', you show your ability to communicate and negotiate at higher business levels, reflecting your business acumen and professionalism.
Identify professional role
Stating your role as a 'Customer Success professional' instantly tells the recruiter your specific domain expertise. This can be critical when screened by ATS (Applicant Tracking Systems) for job-specific keywords.