Front Office Manager Cover Letters

Approved by real hiring managers, these Front Office Manager cover letters have been proven to get people hired in 2023. A hiring manager explains why.

Hiring Manager for Front Office Manager Roles
Compiled and approved by: Marie-Caroline Pereira
Senior Hiring Manager - Front Office Manager Roles
10+ Years of Experience

Front Office Manager Cover Letter Example

Dear Hiring Manager,

I am writing to express my interest in the Front Office Manager position at Hilton Worldwide. As a frequent traveler, staying at various Hilton properties has always been a delightful experience. I appreciate the impeccable service, attention to detail, and the warm atmosphere that Hilton offers to its guests. These qualities align with my values and passion for providing an exceptional guest experience. I am eager to contribute my skills and enthusiasm to the Hilton team, ensuring that the same level of excellence is maintained at every property.

In my previous role as a Guest Services Manager at Resume Worded Hotels, I was responsible for managing a team of 25 associates and ensuring the highest level of guest satisfaction. Through ongoing training and development, we achieved a 20% increase in positive guest feedback and a 15% reduction in complaints within just six months. I also implemented a new reservation system that streamlined the booking process and increased occupancy rates by 12%. I am confident that my proven ability to lead and inspire teams, along with my dedication to enhancing the guest experience, will bring great value to Hilton Worldwide.

What excites me most about this role is the opportunity to work with a diverse team in a dynamic environment. I am eager to learn from the best practices of Hilton's properties around the world and contribute to their ongoing success. I firmly believe that my passion for hospitality, combined with my experience and commitment to continuous improvement, will make me a strong asset to the Hilton family.

Thank you for considering my application. I am looking forward to the possibility of joining the Hilton team and contributing to the continued success of this iconic brand.


[Your Name]

Why This Cover Letter Works in 2023

Effective Team Management

In this cover letter, the candidate demonstrates their ability to manage a team effectively and achieve tangible results. This skill is crucial for a Front Office Manager and shows the candidate's potential to excel in the role.

Innovative Problem Solving

The candidate highlights their ability to find innovative solutions to problems, like implementing a new reservation system. This shows that they are proactive and can bring fresh ideas to the company.

Genuine Enthusiasm

Expressing genuine excitement about the role and the company is a great way to stand out. The candidate's enthusiasm for working with a diverse team and learning from the best practices of Hilton's properties shows they are truly passionate about the role and company.

Gratitude and Professionalism

Ending the cover letter with a thank you and expressing interest in joining the team shows gratitude and professionalism. It leaves a positive impression on the hiring manager and demonstrates the candidate's genuine interest in the position.

Front Office Manager Cover Letter Example

Dear Hiring Manager,

I'm excited to apply for the Front Office Manager role at Hilton Hotels. Just last month, while staying at your property in New York, I was genuinely impressed by the front office staff's dedication to guest service and their ability to manage a plethora of responsibilities. Having been a part of the hotel industry for the last seven years, I'm confident in my ability to contribute positively to your team.

At my current position with Resume Worded Lodging, I've been able to increase guest satisfaction scores by 25% through implementing improved training programs and streamlining front office procedures. I've also led a team that successfully reduced check-in times by 15%, significantly improving the guest experience. I believe these experiences make me a strong candidate for the Front Office Manager position at Hilton.

I'm particularly attracted to the Hilton brand because of its commitment to innovation and guest satisfaction - two values that I've always prioritized in my career. I'm excited about the opportunity to bring my unique blend of skills and experience to a company that's leading the way in the hotel industry.

Thank you for considering my application. I look forward to the opportunity to further discuss how my background and passion for the hotel industry can benefit your team at Hilton.

Best regards,
[Your Name]

Why This Cover Letter Works in 2023

Showcase your measurable achievements

When you talk numbers, my eyes light up. By stating you increased guest satisfaction by 25%, you demonstrate your impact in a concrete, measurable way. This helps me envision the potential benefits you could bring to our hotel. So yes, don't be shy about sharing the stats that show off your successes.

Highlight improvements you've made

By mentioning that you reduced check-in times by 15%, you're showing me that you're proactive and continuously striving for better guest experiences. You're not just doing your job—you're improving processes and outcomes. It's a good sign that you're going to put in the effort to make our hotel even better.

Senior Front Office Manager Cover Letter Example

Dear Hiring Manager,

I've been following the growth of Marriott International closely and have been particularly impressed by your commitment to delivering exceptional guest experiences. With over a decade of experience in the industry, I'm thrilled to apply for the Senior Front Office Manager role.

Currently, as the Front Office Manager at Resume Worded Hospitality, I've not only built an effective team but also improved our overall efficiency by 30% through the implementation of innovative management techniques. One of my proudest achievements was developing a new process that reduced guest complaints by 40%, greatly enhancing our reputation and resulting in repeat business.

The opportunity to bring this experience and insight to Marriott International is truly exciting. Your company's dedication to improving guest experiences through innovation aligns perfectly with my own commitment to constant improvement and guest satisfaction.

Thank you for considering my application. I'm looking forward to the possibility of bringing my experience and passion for the hospitality industry to Marriott International as your new Senior Front Office Manager.

Best regards,
[Your Name]

Why This Cover Letter Works in 2023

Emphasize your ability to boost efficiency

Improving efficiency by 30%? That's impressive. This tells me that you don't just manage, you improve. You're someone who can identify inefficiencies and take the necessary steps to fix them. That's the kind of proactive problem-solving I'm looking for in a Senior Front Office Manager.

Make note of your problem-solving skills

Reducing guest complaints by 40% isn't a small feat. It shows you not only handle problems, but also prevent them from happening in the first place. And, you've got results to show for it, which makes me believe you can do the same at our hotel. Remember, anyone can claim they're good at problem-solving, but you've given me proof.

Alternative Introductions

If you're struggling to start your cover letter, here are 6 different variations that have worked for others, along with why they worked. Use them as inspiration for your introductory paragraph.

As someone who has personally experienced the warmth and vibrant culture at Marriott International hotels, I am thrilled to apply for the Front Office Manager position. Having enjoyed the exceptional service and diverse experiences provided by Marriott, it's clear to me that the company's values and devotion to guest satisfaction align with my own passion for outstanding hospitality.
By sharing a personal experience at a Marriott hotel, the applicant demonstrates that they already appreciate and understand the company's values, making them more likely to be a great fit for the team.

Having always had an affinity for Hyatt Hotels' commitment to creating unique and memorable experiences for guests, I am eager to join your team as a Front Office Manager. In particular, I admire the way Hyatt tailors each property to reflect the local culture and environment, ensuring that every visit leaves a lasting impression.
This introduction highlights the applicant's appreciation for a specific, unique aspect of the company, demonstrating that they've researched and understand what sets Hyatt apart from other hotel chains.

As a hospitality professional with experience in delivering high-quality guest experiences, I am excited about the opportunity to contribute to the success of InterContinental Hotels Group (IHG) as a Front Office Manager. The company's impressive global footprint and extensive list of brands allow for diverse career growth opportunities, which strongly appeal to me as someone dedicated to continuous professional development.
By mentioning IHG's global presence and diverse brands, the applicant showcases their knowledge of the company's offerings and emphasizes how this aspect aligns with their own career goals.

The Wyndham Hotels & Resorts brands have always been synonymous with exceptional guest experiences, which is why I am enthusiastic about joining your team as a Front Office Manager. I've always been impressed with how Wyndham expertly combines comfort, convenience, and a welcoming atmosphere to make every guest feel right at home.
In this introduction, the applicant focuses on specific qualities that make Wyndham properties stand out, showing that they understand the company's approach towards guest experience and are excited to contribute to it.

Being someone who embraces the concept of sustainability and environmental responsibility, I was drawn to the Accor Group's commitment to reducing its environmental impact, making me eager to apply for the Front Office Manager position. I am inspired by the innovative initiatives Accor implements, such as the Planet 21 program, and would be proud to be a part of a company taking meaningful steps to make the world a better place.
By highlighting a major corporate initiative that speaks to the applicant's values, this introduction sets the stage for a strong connection between the candidate and the company, demonstrating shared priorities and long-term compatibility.