Highlight strategic thinking
By bringing up strategic business development, you're showcasing your ability to think beyond immediate tasks. This can set you apart from others who might focus on day-to-day operations, but neglect the bigger picture.
Quantify achievements
Specific achievements, like increasing customer retention by 15%, are gold on a resume. It gives hiring managers a clear picture of what you can bring to the table. Just be sure to provide context to make this accomplishment meaningful, such as the methods you used to achieve this increase.
Show technical proficiency
Implementing CRM systems isn't something everyone can do. By showcasing this skill, you're not only displaying your technical proficiency, but also showing you're proactive in finding ways to improve customer satisfaction.
Demonstrate relevant skills
When you mention customer relationship management, you're showing you understand the core of a Relationship Manager's role. It's not just about making sales, but nurturing relationships for long-term business growth. Make sure to highlight this skill, especially if you have relevant accomplishments to back it up.