Demonstrating impact with numbers
Putting your accomplishments into numbers is a brilliant way to show your impact. It's hard data that gives a clear picture of what you've achieved. It's one thing to say you increased customer retention, but throwing in that 20% shows just how much you rocked it.
Highlighting customer satisfaction improvements
Bumping up customer satisfaction scores is no small feat. By stating this accomplishment, you're showing potential employers that you know how to make customers happy and keep them that way.
Proficiency in industry-specific tools
Knowing and naming industry-specific tools like Gainsight and Totango demonstrates that you're already familiar with the tools of the trade. This could make your transition into a new role smoother and faster.
Showcasing years of experience
Stating your years of experience right off the bat gives potential employers an instant picture of your experience level. It's a shorthand way of demonstrating you've got the chops for the job without wading into too many details.