Sales Operations Manager

Sales Operations Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Sales Operations Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Sales Operations
  • Sales Management
  • Operations Management
  • Account Management
  • Sales
  • Business Strategy
  • Business Development
  • Forecasting
  • Strategic Planning
  • Management
  • Customer Relationship Management (CRM)
  • Business Planning
  • Sales Process
  • Strategy
  • Marketing Strategy
  • Contract Negotiation
  • Business Process Improvement
  • Project Management
  • Marketing
  • Supply Chain Management
  • Product Management
  • Customer Service
  • International Sales
  •   Show full list

Resume Skills: Software

  • Salesforce
  • Marketo
  • SAP
  • Microsoft Dynamics AX
  • Oracle NetSuite
  • Pipedrive
  • Zoho CRM
  • Microsoft Dynamics 365
  • HubSpot CRM
  • Hubspot CRM
  • Microsoft Dynamics
  • Freshsales
  • HubSpot
  • HubSpot Sales
  • C++
  • Python
  • AutoCAD
  • Microsoft Office Suite
  • Project Management Software (Asana, Trello)
  • CRM (Salesforce)
  • ERP Systems (SAP, Oracle)
  • Data Analysis (Excel, Google Sheets)
  • Salesforce CRM
  • Adobe Marketing Cloud
  • SAP Sales Cloud
  • Oracle Netsuite
  • Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Teams)
  • Google Workspace
  • Slack
  • Trello
  • Asana

Resume Skills: Sales

  • Market Analysis
  • Sales Forecasting
  • Business Development
  • B2B Sales
  • B2C Sales
  • Contract Negotiation
  • Direct Sales
  • Channel Sales
  • Cross-selling
  • Up-selling
  • Revenue Growth Strategies
  • Budget Management
  • Performance Analysis

Resume Skills: Management

  • Market Analysis
  • Sales Forecasting
  • Business Development
  • B2B Sales
  • B2C Sales
  • Contract Negotiation
  • Revenue Growth Strategies
  • Budget Management
  • Performance Analysis
  • Project Scheduling
  • Cost Control
  • Stakeholder Management
  • Agile
  • Scrum
  • Prince2
  • Waterfall
  • Lean
  • Kaizen
  • Kanban
  • Trello
  • Asana
  • MS Project
  • Basecamp
  • Jira
  • Program Management
  • Strategic Planning
  • Team Leadership
  • Decision Making
  • Google Suite
  • Slack
  • Sales Force Management
  • Operational Efficiency
  • Client Relationship Management
  • JIRA
  • Microsoft Project

Resume Skills: Data Analysis

  • Google Analytics
  • Tableau
  • Zoho Reports
  • Advanced Excel
  • Microsoft Excel
  • SPSS
  • Data Mining
  • R
  • MS Excel (pivot tables, vlookups, macros)
  • Data Visualization (Tableau, Power BI)
  • Predictive Modelling
  • SQL
  • Statistical Analysis
  • Excel Advanced Functions
  • A/B Testing
  • Python (pandas, numpy)
  • Excel (Pivot Tables, VLOOKUP, Macros)
  • Excel
  • Power BI
  • MS Excel
  • Excel (V-lookup, Pivot tables, Macros)
  • QlikView
  • Business Intelligence Tools

Resume Skills: Business Tools

  • Tableau
  • PowerBI
  • Google Analytics
  • Spotfire
  • Salesforce
  • Excel
  • PowerPoint
  • CRM Systems

Resume Skills: Communication

  • Written Communication
  • Public Speaking
  • Stakeholder Engagement
  • Client Relationship Management
  • Team Leadership
  • Negotiation
  • Slack
  • MS Teams
  • Zoom
  • Webex
  • Pitching
  • Client Relations
  • Business Reports
  • Presentations
  • Public speaking
  • Negotiations
  • Client relationships
  • Microsoft Teams
  • Google Meet
  • Skype for Business
  • WebEx

Resume Skills: Sales Tools

  • Salesforce
  • Zoho CRM
  • Microsoft Dynamics 365
  • HubSpot
  • Pipedrive
  • Oracle Sales Cloud
  • Hubspot
  • Microsoft Dynamics
  • LinkedIn Sales Navigator
  • Salesforce CRM
  • Slack
  • Zoom
  • Ms Teams
  • Marketo
  • Google Analytics

Resume Skills: Languages

  • English
  • Spanish
  • Spanish (Professional working proficiency)
  • Mandarin
  • Spanish (Fluent)
  • French

Resume Skills: Technical Tools

  • Microsoft Office Suite
  • Salesforce
  • Tableau
  • Pipedrive
  • Oracle CRM
  • HubSpot CRM

Resume Skills: Miscellaneous

  • Analytical Thinking
  • Time Management
  • Networking
  • Strategic Planning
  • Data Analysis
  • Project Management

Resume Skills: Sales Techniques

  • SPIN Selling
  • Challenger Sale
  • SNAP Selling
  • Miller Heiman Strategic Selling

Resume Skills: Operations Management

  • Inventory Management
  • Production Planning
  • Quality Control
  • Lean Manufacturing
  • Logistics Management
  • Risk Management

Resume Skills: Business Development

  • Strategic Planning
  • Market Research
  • Customer Relationship Management (CRM)
  • Sales Forecasting
  • Negotiation
  • Proposal Writing

Resume Skills: Analytical

  • Market Analysis
  • Prospecting
  • Lead Qualification
  • Contract Negotiation
  • Pricing Strategy
  • Account Management

Resume Skills: Technical

  • Microsoft Office (Excel, Word, PowerPoint)
  • Google Suite
  • Adobe Suite
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Sales Operations Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Sales Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Sales Operations Manager
Deployed sales operations strategies which resulted in a 25% increase in quarterly revenue
Managed a dynamic sales team of 15 members leading to a 15% increase in team efficiency
Utilized CRM to track, analyze and report sales metrics leading to improvement in business processes
Microsoft May 2017 - December 2021
Senior Sales Executive
Led business development initiatives that grew new client acquisitions by 35%
Implemented a sales process which reduced customer acquisition time by 20%
Forecasted sales trends and managed a $10M revenue portfolio January 2014 - April 2017
Sales Account Manager
Developed client relationships, increasing account retention rate by 30%
Negotiated complex deals leading to a 20% increase in contract value
Achieved 10% above quota for three consecutive years
Resume Worded Institute June 2012
Executive Master of Business Administration (MBA)
Specialization in Sales and Marketing Management
Resume Worded University May 2006
Bachelor of Business Administration - Marketing
Recipient of the Marketing Excellence Award
Minors in Economics and Information Systems
Sales Tools: Salesforce, Zoho CRM, Microsoft Dynamics 365, HubSpot, Pipedrive, Oracle Sales Cloud
Productivity Software: Microsoft Office Suite (Expert), Google Workspace (Advanced), Slack, Trello, Asana
Data Analysis: Data Mining, SPSS, R, MS Excel (pivot tables, vlookups, macros), Tableau
Project Management: Agile, Scrum, Waterfall, PRINCE2, Lean, Kaizen, Kanban
Certifications: Certified Sales Leadership Professional (CSLP), HubSpot Inbound Sales Certification, Project Management Professional (PMP)
Publications & Speaking: Featured presenter at Annual Sales Analytics Summit, Published article on 'Sales Forecasting in Digital Age' in 'Sales Leadership Journal'.
Professional Development: Attended extensive Salesforce training and advanced Microsoft Excel courses.
Leadership & Volunteering: Mentor at Career Sales Professionals Network, Volunteer at City Food Bank.
Your Name
Sales Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2022 - Present
Sales Manager
Increased sales growth by 35% by developing practical business strategies
Managed a sales team of 10 and increased team productivity by 20%
Established a streamlined sales process, improving lead conversion rate by 15%
Apple June 2017 - January 2022
Senior Sales Consultant
Exceeded sales targets by 18%, earning promotion to Sales Manager within 2 years
Assisted in developing a customized system improving data management efficiency by 30%
Implemented impactful marketing strategies, increasing product awareness by 50%
Resume Worded January 2015 - May 2017
Account Manager
Successfully managed 20+ high-profile accounts, leading to a 12% increase in customer satisfaction
Spearheaded contract negotiations, resulting in $5M additional revenue annually
Exceeded quotas by 15%, earning recognition for highest sales two years in a row
Resume Worded Academic Center June 2017
Master of Business Administration - Sales Leadership
Strategy and Sales Operations Specialization
Resume Worded University December 2014
Bachelor's degree - Business Administration
Minor in Marketing Management
Member of Sigma Nu Tau Entrepreneurship Honor Society
Sales Techniques: STRONGMAN, SPIN Selling, Challenger Sale, SNAP Selling, Miller Heiman Strategic Selling
CRM Software: Salesforce, Zoho CRM, Microsoft Dynamics 365, Pipedrive, HubSpot CRM
Communication Tools: Slack, Zoom, Microsoft Teams, Google Meet, Skype for Business
Data Analysis Tools: Google Analytics, Tableau, Zoho Reports, Advanced Excel
Certifications: Certified Sales Leadership Professional (CSLP), Certified Professional Sales Person (CPSP)
Leadership& Volunteering: Mentor at Entrepreneurs Meetup Group, Volunteer at Local Food Bank
Projects: Successfully developed and implemented a sales strategy, leading to 25% increase in sales in Q4 2020 at
Your Name
Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2022 - Present
Operations Manager
Implemented a strategic planning initiative that reduced overhead costs by 15%
Enhanced supply chain management processes, increasing delivery efficiency by 20%
Led a team of 20 to streamline operational efficiency reducing waste by 25%
Amazon September 2017 - 2022
Senior Project Manager
Managed cross-functional teams leading to an on-time project completion rate of 95%
Implemented improvements to business processes resulting in a 10% productivity increase
Executed cost-saving measures that decreased project budgets by an average of 10% March 2014 - August 2017
Business Development Manager
Increased new business opportunities by 20% through targeted lead generation
Implemented CRM software leading to a 15% improvement in customer relationship management
Improved closing rates by 10% through effective sales training and mentorship programs
Resume Worded Institute June 2020
Master of Business Administration (MBA)
Specialization in Operations Management
Resume Worded University May 2012
Bachelor of Business Administration - Management
Electives in Project Management and Business Development
Awards: Dean's List 2011 (Top 10%)
Operations Management: Inventory Management, Production Planning, Quality Control, Lean Manufacturing, Logistics Management, Risk Management
Project Management: Project Scheduling, Cost Control, Stakeholder Management, Agile, Scrum, Prince2
Business Development: Strategic Planning, Market Research, Customer Relationship Management (CRM), Sales Forecasting, Negotiation, Proposal Writing
Software: Microsoft Office Suite, Project Management Software (Asana, Trello), CRM (Salesforce), ERP Systems (SAP, Oracle), Data Analysis (Excel, Google Sheets)

Compare Your Resume To These Sales Operations Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Sales Operations Manager resume?

Review the job posting closely.

Go through the Sales Operations Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Sales Operations, Business Development and Account Management are possible skills. These are skills you should try to include on your resume.

Add industry skills like Sales Management and Forecasting.

Add other common skills from your industry - such as Business Strategy, Operations Management and Sales - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Supply Chain Management, Sales Process and Customer Service - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Sales Operations Manager resume, so try to include any examples of where you led a project or managed other people.

Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Sales Operations Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Use the exact job title.

Try to add the exact job title, Sales Operations Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Sales Operations Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Sales Operations Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Sales Operations Manager Skills and Keywords to Include On Your Resume

Sales Operations Manager Soft Skills

Here are common soft skills that appear on Sales Operations Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Sales Operations Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Business Operations Manager

Resume Example
Technical Operations Manager

Resume Example
Sales Operations Manager

Resume Example
Marketing Operations Manager

Resume Example
Operations Associate (Entry Level Operations Manager)

Resume Example
Inside Sales Account Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on a Sales Operations Manager resume?

Some popular Sales Operations Manager hard skills are Sales Operations, Sales Management, Operations Management, Account Management, Sales, Business Strategy, Business Development and Forecasting.

Depending on the job you apply to, skills like Contract Negotiation, Supply Chain Management, Customer Service, Marketing and Sales Process can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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