Retail Sales Manager

Retail Sales Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Retail Sales Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Sales Management
  • Retail Sales
  • Merchandising
  • Store Management
  • Sales
  • Retail
  • Visual Merchandising
  • Loss Prevention
  • Inventory Management
  • Sales Operations
  • Account Management
  • Management
  • Marketing Strategy
  • Marketing
  • Customer Service
  • Inventory Control
  • Sales Process
  • Business-to-Business (B2B)
  • Business Development
  •   Show full list

Resume Skills: Sales Leadership

  • Upselling and Cross-Selling
  • Visual Merchandising
  • Product Display
  • Promotional Campaigns
  • Pricing Strategy
  • Negotiation skills
  • Coaching
  • Territory Management
  • Sales Forecasting
  • Direct Sales
  • Sales Analysis

Resume Skills: Retail Operations

  • Inventory Management
  • Merchandising
  • Store Operations
  • P&L Management
  • Visual Merchandising
  • Customer Retention
  • POS Systems
  • Retail Sales
  • Customer Service
  • Retail Marketing

Resume Skills: Retail Management Tools

  • Point of Sale (POS) Systems
  • Inventory Management Software (IMS)
  • Customer Relationship Management (CRM)
  • Retail Management Software (RMS)
  • ERP Systems (SAP, Microsoft Dynamics)

Resume Skills: Digital Marketing Tools

  • Google Analytics
  • Facebook Advertising
  • Email Marketing Platforms (MailChimp, Constant Contact)
  • SEO/SEM Tools
  • Social Media Management (Hootsuite, Buffer)

Resume Skills: Software Proficiency

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Scheduling software
  • Budgeting and accounting software

Resume Skills: Sales Software

  • Salesforce
  • Zoho CRM
  • HubSpot
  • Microsoft Dynamics 365
  • Pipedrive
  • Freshsales
  • CRM software (Zoho, SalesForce)
  • eCommerce platforms (Shopify, Magento)
  • Point of Sale (POS) systems (Square, QuickBooks Point of Sale)
  • Email Marketing tools (MailChimp, Constant Contact)

Resume Skills: Office Software

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Project
  • Google Suite

Resume Skills: Communication Tools

  • Zoom
  • Skype
  • Slack
  • Microsoft Teams
  • Asana
  • Trello

Resume Skills: Data Analysis

  • Microsoft Excel (PivotTables, VLOOKUP)
  • Google Analytics
  • Tableau
  • Retail Analytics (Numerator, JDA Software)

Resume Skills: Inventory Control

  • Inventory Management System (IMS)
  • Material Requirements Planning (MRP)
  • Enterprise Resource Planning (ERP)
  • Warehouse Management Systems (WMS)

Resume Skills: Sales Management

  • Performance tracking
  • Revenue growth strategies
  • Customer relationship management (CRM)
  • Merchandise control
  • Staff coaching/training

Resume Skills: Software

  • MS Office Suite
  • POS Software
  • Inventory Management Software (IMS)
  • Retail ERP
  • Microsoft Office (Excel, Word, PowerPoint)
  • Retail POS Software
  • CRM Systems
  • Inventory Management Software

Resume Skills: Marketing & Advertising

  • Market trend analysis
  • Sales forecasting
  • Budgeting & Cost analysis
  • Promotional planning
  • Social media/digital marketing

Resume Skills: Additional

  • Team leadership
  • Vendor relations
  • Loss prevention strategies
  • Visual merchandising
  • Performance management

Resume Skills: Technical

  • MS Excel
  • MS Access
  • Retail Pro (ERP)
  • JDA (Merchandise Management)
  • Tableau
  • SAP (ERP)

Resume Skills: Languages

  • English
  • Spanish

Resume Skills: Retail Management Softwares

  • SPS Commerce
  • Lightspeed Retail
  • Square for Retail
  • Skubana
  • Vend
  • Retailgraph

Resume Skills: Customer Relationship Management (CRM) Tools

  • Salesforce
  • Zoho CRM
  • Hubspot
  • Pipedrive
  • Insightly CRM

Resume Skills: Inventory Management

  • JDA Software Group
  • Fishbowl Inventory
  • Oracle NetSuite
  • Zoho Inventory
  • DEAR Inventory
  • inFlow Inventory Software

Resume Skills: Sales

  • Cross-selling
  • Upselling
  • Cold Calling
  • Negotiation
  • Relationship Building
  • Revenue Generation

Resume Skills: Management

  • Team Leadership
  • Performance Reviews
  • Training & Development
  • Scheduling
  • Hiring
  • Store Budgeting
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Retail Sales Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Retail Sales Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Retail Sales Manager
Formulated and implemented novel marketing strategies that enhanced product visibility leading to a 35% increase in sales revenue within a year.
Elevated store management efficiency by incorporating a streamlined inventory control system, reducing stock discrepancies by 60%.
Harnessed potentials in retail sales by exploiting rising market trends, resulting in a 40% increment in new customer acquisitions.
Introduced a comprehensive training program for the sales team, bolstering their skills and increasing their hit rate by 30%.
Implemented loss prevention methodologies that cut down on store theft incidents by 50%, boosting profitability. May 2015 - December 2019
Assistant Retail Sales Manager
Championed a successful visual merchandising campaign that improved product sales by 25% within six months.
Played a crucial role in the management of sales operations, leading to an improved closing ratio by 15%
Initiated a customer service protocol that heightened customer retention by 20%.
Walmart June 2013 - April 2015
Senior Sales Associate
Applied advanced sales techniques to improve B2B relationships enhancing account acquisitions by 10%.
Managed inventory levels efficiently reducing overstock situations by 10%.
Actively involved in business development initiatives which led to exploring new revenue channels and boosted business by 20%.
Target August 2010 - May 2013
Sales Associate
Excelled in retail sales goals by consistently surpassing monthly sales targets by 10%.
Contributed to a marketing strategy that increased store traffic by 15%.
Provided excellent customer service leading to an increase in repeat customers by 8%.
Resume Worded University May 2019
Master of Business Administration - Sales & Marketing
Concentration in Retail Management
Resume Worded Academic Center April 2013
Certificate in Retail Operations Management
Focus on Customer Experience Management and Inventory Management.
Retail Management Tools: Point of Sale (POS) Systems, Inventory Management Software (IMS), Customer Relationship Management (CRM), Retail Management Software (RMS), ERP Systems (SAP, Microsoft Dynamics)
Sales Techniques: Upselling and Cross-Selling, Visual Merchandising, Product Display, Promotional Campaigns, Pricing Strategy, Negotiation skills
Digital Marketing Tools: Google Analytics, Facebook Advertising, Email Marketing Platforms (MailChimp, Constant Contact), SEO/SEM Tools, Social Media Management (Hootsuite, Buffer)
Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Scheduling software, Budgeting and accounting software
Certifications: Certified Retail Sales Associate (CRSA), Certified in Retail Operations (CRO)
Projects: Launched successful promotional campaigns increasing store footfall and revenue by 25%
Leadership & Volunteering: Volunteer – Dress for Success, Donated retail space for community events
Your Name
Sales Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2018 - Present
Sales Supervisor
Orchestrated sales operations improving sales efficiency by 20%.
Enhanced store management efficiency by training and coaching a team of 10 sales associates, resulting in improved productivity by 30%.
Formulated an impeccable inventory control system leading to optimized stock level and reduced overstock situations by 15%.
Revamped visual merchandising, enhancing product visibility and escalating sales by 20%.
Introduced a customer service protocol improving client retention by 15%. January 2014 - June 2018
Senior Sales Associate
Chalked out a business development plan that accrued new business, resulting in an increment in revenue by 25%.
Assisted in the implementation of an effective loss prevention system which reduced incidents of theft by 50%.
Aided in establishment of a training program that honed sales skills of associates improving closing rates by 20%.
Nordstrom February 2010 - November 2013
Sales Associate
Played a key role in strategizing store marketing campaigns that increased consumer traffic by 20%.
Regularly surpassed sales targets by 12% enhancing overall store performance.
Ensured efficient inventory management, controlling overstock by a significant 15%.
Resume Worded University June 2014
Master of Business Administration - Sales Management
Concentration in Retail and E-commerce Sales
Resume Worded Academic Center May 2010
Bachelor of Commerce - Marketing
Minors in Economics and Leadership studies
Awards: Dean's List 2010 (Top 10%)
Sales Software: Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics 365, Pipedrive, Freshsales
Office Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Google Suite
Communication Tools: Zoom, Skype, Slack, Microsoft Teams, Asana, Trello
Certifications: Certified Professional Sales Person (CPSP), Six Sigma Green Belt
Awards & Achievements: Regional Sales Supervisor of the Year (Resume Worded, 2019), Highest Quarter Sales Record (, 2016)
Volunteering: Feed the Children - Local Chapter Volunteer lead, Mentor for Year Up’s Professional Training Courses
Professional Development: Continuous Sales Techniques Training, Leadership Skill Enhancement Workshops

Compare Your Resume To These Retail Sales Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Retail Sales Manager resume?

Review the job posting closely.

Go through the Retail Sales Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Retail Sales, Merchandising and Retail are possible skills. These are skills you should try to include on your resume.

Add industry skills like Store Management and Loss Prevention.

Add other common skills from your industry - such as Sales Management, Visual Merchandising and Sales - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Inventory Control, Business-to-Business (B2B) and Marketing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Retail Sales Manager resume, so try to include any examples of where you led a project or managed other people.

Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Retail Sales Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Use the exact job title.

Try to add the exact job title, Retail Sales Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Retail Sales Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Retail Sales Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Retail Sales Manager Skills and Keywords to Include On Your Resume

Retail Sales Manager Soft Skills

Here are common soft skills that appear on Retail Sales Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Retail Sales Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Inside Sales Account Manager

Resume Example
Regional Sales Manager

Resume Example
Hotel Sales Manager

Resume Example
Automobile / Car Sales Manager

Resume Example
Retail Sales Manager

Resume Example
Retail Salesperson / Retail Salesman

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Retail Sales Manager resume?

Some popular Retail Sales Manager hard skills are Sales Management, Retail Sales, Merchandising, Store Management, Sales, Retail, Visual Merchandising and Loss Prevention.

Depending on the job you apply to, skills like Business-to-Business (B2B), Marketing, Account Management, Management and Inventory Control can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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