Member Service Representative

Member Service Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Member Service Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Banking
  • Retail Banking
  • Customer Service
  • Sales
  • Financial Services
  • Microsoft Access
  • EF
  • Panel Moderator
  • Finance
  • Data Entry
  • Research
  • Cash Handling
  • Loans
  • Credit
  • Consumer Lending
  • Cross Selling
  • Credit Unions
  • Credit Analysis
  • Mortgage Lending
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Member Service Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Member Service Representative resume?

1
Review the job posting closely.

Go through the Member Service Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Sales, Financial Services and EF are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Customer Service and Retail Banking.

Add other common skills from your industry - such as Panel Moderator, Microsoft Access and Banking - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Cash Handling, Credit Analysis and Cross Selling - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your communication skills.

Communication is often an important component of the role of a Member Service Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

5
Use the exact job title.

Try to add the exact job title, Member Service Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Member Service Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Member Service Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Member Service Representative Skills and Keywords to Include On Your Resume

Member Service Representative Soft Skills

Here are common soft skills that appear on Member Service Representative job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Interpersonal Skills
  • Public Speaking
  • Team Leadership
  • Phone Etiquette

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

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Member Service Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Customer Service Representative


Resume Example
Customer Service Manager


Resume Example
Customer Service Supervisor


Resume Example
Entry Level Customer Service Representative


Resume Example
Inside Sales Representative


Resume Example
Inside Sales Representative


Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Member Service Representative resume?

Some effective Member Service Representative skills you can add to your resume include:

  • Banking
  • Retail Banking
  • Customer Service
  • Sales
  • Financial Services
  • Microsoft Access
  • EF
  • Panel Moderator

What soft skills are common in Member Service Representative roles?

Examples of Member Service Representative soft skills include Time Management, Teamwork, Communication, Interpersonal Skills and Leadership.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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