Customer Service Administrator

Customer Service Administrator Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Customer Service Administrator job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Office Administration
  • Data Entry
  • Account Management
  • Administration
  • Administrative Assistance
  • Sales
  • Customer Service
  • Inventory Management
  • Accounts Receivable (AR)
  • Manufacturing
  • Customer Experience
  • Purchasing
  • Teaching
  • Microsoft Access
  • Telephone Manner
  • Customer Support
  • Order Processing
  • Contact Centers
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Customer Service Administrator Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Customer Service Administrator resume?

Review the job posting closely.

Go through the Customer Service Administrator posting you're applying to, and identify hard skills the company is looking for. For example, skills like Account Management, Inventory Management and Administrative Assistance are possible skills. These are skills you should try to include on your resume.

Add industry skills like Customer Service and Administration.

Add other common skills from your industry - such as Office Administration, Data Entry and Sales - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Accounts Receivable (AR), Microsoft Access and Telephone Manner - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show your ability to multitask.

Since you're going to be interfacing with different teams and people, Customer Service Administrator hiring managers expect you to be able to multitask, so it's a good idea to emphasize this skillset in your resume.

Emphasize your administrative skills.

Recruiters look for administrative skills on your Customer Service Administrator, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

Use the exact job title.

Try to add the exact job title, Customer Service Administrator, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Customer Service Administrator Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Customer Service Administrator job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Customer Service Administrator Skills and Keywords to Include On Your Resume

Customer Service Administrator Soft Skills

Here are common soft skills that appear on Customer Service Administrator job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Teamwork
  • Communication
  • Customer-focused Service

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Customer Service Administrator Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Customer Service Representative

Resume Example
Customer Service Manager

Resume Example
Customer Service Supervisor

Resume Example
Entry Level Customer Service Representative

Resume Example
Director of Customer Service

Resume Example
Field Service Technician

Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Customer Service Administrator resume?

The most common skills and keywords we found on Customer Service Administrator resumes and job postings were Office Administration, Data Entry, Account Management, Administration, Administrative Assistance, Sales, Customer Service and Inventory Management.

Skills like Order Processing, Telephone Manner, Contact Centers, Accounts Receivable (AR) and Microsoft Access also appeared on related job postings.

What are common Customer Service Administrator soft skills?

Examples of Customer Service Administrator soft skills include Customer Satisfaction, Time Management, Team Building, Phone Etiquette and Teamwork.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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