Intensive Case Manager

Intensive Case Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Intensive Case Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Case Management
  • Crisis Intervention
  • Mental Health
  • Social Services
  • Behavioral Health
  • Motivational Interviewing
  • Psychotherapy
  • Group Therapy
  • Mental Health Counseling
  • Community Outreach
  • Cognitive Behavioral Therapy (CBT)
  • Program Development
  • Nonprofit Organizations
  • Psychology
  • Case Management Services
  • Family Therapy
  • Social Work
  • Fundraising
  •   Show full list

Resume Skills: Case Management Software

  • CarePaths EHR
  • Cerner
  • Epic Systems
  • Medical Manager
  • eClinicalWorks
  • TherapyNotes
  • Welligent
  • BestNotes
  • TheraNest
  • CaseManager Pro
  • MyCase
  • Penelope Case Management

Resume Skills: Clinical

  • Biopsychosocial Assessments
  • Treatment Planning
  • Crisis Intervention
  • Resource Coordination

Resume Skills: Administrative

  • Scheduling
  • Documentation
  • Healthcare Coding
  • Medical Records Management

Resume Skills: Communication

  • Interpersonal Communication
  • Health Advocacy
  • Cultural Competency
  • Patient Education

Resume Skills: Techniques & Therapies

  • Motivational Interviewing
  • Crisis Intervention
  • Cognitive Behavioral Therapy
  • Dialectical Behavioral Therapy

Resume Skills: Other Relevant

  • Community Outreach
  • Mental Health Assessment and Counseling
  • Patient Advocacy
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Intensive Case Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Intensive Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Senior Intensive Case Manager
Initiated and led a novel evidence-based program, increasing client retention by 38% through motivational interviewing and cognitive behavioral therapy techniques.
Decreased case duration by 20% through meticulous case management and efficient scheduling of services.
Conducted mental health counseling sessions for over 200+ clients, facilitating improved mental health outcomes.
Executed effective crisis intervention strategies, reducing hospitalization rate by 15%.
Managed a cross-functional team of junior case managers, social workers, and psychologists, fostering teamwork and ensuring adherence to professional standards. May 2017 - December 2019
Case Manager
Expedited case turnaround times by 35% by optimizing internal processes and enhancing communication strategies.
Achieved a client satisfaction rate of 90% by prioritizing clients' needs, preferences, and goals while planning and managing their cases.
Leveraged psychotherapy techniques during 1:1 sessions, enhancing overall mental wellbeing of over 150 clients.
Piloted a successful community outreach initiative that grew client base by 25%.
Community Health Systems June 2013 - April 2017
Case Worker
Developed and implemented individualized case management plans leading to a 30% improvement in client recovery rates.
Raised 50% more funds from previous year for social programs with strategic donor targeting and fundraising initiatives.
Assisted in providing family therapy sessions, improving family relationships for over 100 clients.
Resume Worded University May 2017
Master of Science in Social Work
Counseling Psychology Certification
Resume Worded Academic Center June 2013
Bachelor of Science in Psychology
Coursework in Developmental Psychology and Human Behavior
Graduated Top 10% of the Class
Case Management Software: BestNotes, TheraNest, CaseManager Pro, MyCase, Penelope Case Management
Techniques & Therapies: Motivational Interviewing, Crisis Intervention, Cognitive Behavioral Therapy (Proficient), Dialectical Behavioral Therapy (Proficient)
Other Relevant Skills: Community Outreach, Mental Health Assessment and Counseling, Patient Advocacy
Certifications: Certified Case Manager – Commission for Case Manager Certification (CCMC, 2020), Crisis Prevention and Intervention Training Certification
Leadership & Volunteering: YMCA – Volunteer Counselor (2018-2020), Co-Leader of Case Management Teams for and ResumeWorded
Projects: Developed a comprehensive case management program for that improved efficiency by 30%
Your Name
Case Management Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2021 - Present
Case Management Coordinator
Revolutionized case management procedures, resulting in a 45% increase in efficiency and client satisfaction.
Led a team of 10+ professionals, including case managers and social workers, to ensure integrated service delivery.
Successfully managed crisis intervention for high-risk clients, demonstrating acuity in mental health emergencies and reducing hospital admissions.
Utilized cognitive behavioral therapy methods in 1:1 counseling, improving mental health outcomes by 30%.
Grew community outreach initiatives by forming partnerships with local businesses, resulting in a 50% increase in program enrollment. November 2015 - January 2021
Health Care Coordinator
Coordinated health care services for 200+ patients, resulting in enhanced patient experience and adherence to care plans.
Implemented a successful patient follow-up system, improving patient satisfaction by 40%.
Led family therapy and education sessions, promoting better understanding and management of individual mental health issues.
Brevard Health Alliance August 2010 - October 2015
Community Health Worker
Developed and implemented culturally appropriate health education programs benefiting over 1,000 community members annually.
Successfully fundraised $10,000 for public health initiatives through strategic community engagement efforts.
Provided essential case management services, improving overall health metrics for the community by 30%.
Resume Worded University December 2015
Master of Public Health (MPH)
Specialization in Health Systems Management
Resume Worded Academic Center June 2010
Bachelor's Degree in Psychology
Minor in Sociology
Coursework Included: Health Psychology, Community Psychology, Health Education & Outreach
Case Management Software: CarePaths EHR, Cerner, Epic Systems, Medical Manager, eClinicalWorks, TherapyNotes, Welligent
Clinical Skills: Biopsychosocial Assessments, Treatment Planning, Crisis Intervention, Resource Coordination
Administrative Skills: Scheduling, Documentation, Healthcare Coding, Medical Records Management
Communication: Interpersonal Communication, Health Advocacy, Cultural Competency, Patient Education
Certifications: Certified Case Manager (CCM) - Commission for Case Manager Certification, Health Insurance Portability and Accountability Act (HIPAA) Training
Volunteering Experience: Volunteer Health Coach - Local Community Health Centre (2012 - 2015)
Conferences & Workshops: Attended Annual Case Management Conference (2017 - 2020), Workshop on Motivational Interviewing in Health Care (2016)
Professional Associations: Member, American Case Management Association (ACMA) - 2016 onwards

Compare Your Resume To These Intensive Case Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to an Intensive Case Manager resume?

Review the job posting closely.

Go through the Intensive Case Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Social Services, Mental Health and Behavioral Health are possible skills. These are skills you should try to include on your resume.

Add industry skills like Psychotherapy and Crisis Intervention.

Add other common skills from your industry - such as Group Therapy, Motivational Interviewing and Case Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Case Management Services, Social Work and Mental Health Counseling - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Intensive Case Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Intensive Case Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Intensive Case Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Intensive Case Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Intensive Case Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Intensive Case Manager Skills and Keywords to Include On Your Resume

Intensive Case Manager Soft Skills

Here are common soft skills that appear on Intensive Case Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Intensive Case Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What hard skills should you include on an Intensive Case Manager resume?

The most common skills and keywords we found on Intensive Case Manager resumes and job postings were Case Management, Crisis Intervention, Mental Health, Social Services, Behavioral Health, Motivational Interviewing, Psychotherapy and Group Therapy.

Skills like Social Work, Case Management Services, Fundraising, Mental Health Counseling and Psychology also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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