Call Center Representative
Similar Professions

Alternative Careers and Similar Jobs to a Call Center Representative

As a Call Center Representative, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Customer Service Representative
  • Unlock all suggestions
    Alternative Careers
  • Administrative Assistant
  • Salesperson
  • Customer Service Specialist
  • Cashier
  • Receptionist
  • Call Center Specialist
  • Call Center Supervisor
  • Retail Sales Specialist
  • Data Entry Specialist
  • Desk Receptionist
  • Support Specialist
  • Member Services Specialist
  • Member Service Representative
  • Delivery Driver
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    Similar Job Titles to a Call Center Representative

    These job titles are similar to the Call Center Representative role, and are often used interchangeably by companies.

    Customer Service Representative
     Very Similar Skills
    ★  Very Popular

    Skill Similarity

    88%

    A Customer Service Representative shares 88% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Problem Solving
    Recruiting
    Negotiation
    Sales Management
    Human Resources (HR)
    Social Media
    Customer Service Management
    Back Office Operations

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    Alternative Careers and Related Jobs For a Call Center Representative

    Here is a list of possible career transitions and similar professions a typical Call Center Representative often moves into, within or outside their industry.

    Administrative Assistant
     Fairly Similar Skills
     Growing

    Skill Similarity

    60%

    An Administrative Assistant shares 60% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Administrative Assistance
    Administration
    Clerical Skills
    Organization Skills
    Invoicing
    Company Secretarial Work
    Social Media
    Telephone Reception

    Load more skills
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    Salesperson
     Fairly Similar Skills
     Growing

    Skill Similarity

    58%

    A Salesperson shares 58% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Marketing
    Sales Management
    Management
    Marketing Strategy
    Sales & Marketing
    Negotiation
    Business Development
    Strategic Planning

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    Explore this career profile See all Salesperson skills
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    Customer Service Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    83%

    A Customer Service Specialist shares 83% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Transportation
    Negotiation
    International Logistics
    Customer Relationship Management (CRM)
    Logistics Management
    Supply Chain Management
    Marketing
    Management

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    Explore this career profile See all Customer Service Specialist skills
    Cashier
     Fairly Similar Skills
     Growing

    Skill Similarity

    66%

    A Cashier shares 66% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Social Media
    Adobe Photoshop
    Marketing
    Adobe InDesign
    Retail
    Organization Skills
    Cashiering
    Research

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    Explore this career profile See all Cashier skills
    Receptionist
     Fairly Similar Skills
     Growing

    Skill Similarity

    72%

    A Receptionist shares 72% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Receptionist Duties
    Administrative Assistance
    Social Media
    Front Office
    Telephone Reception
    Clerical Skills
    Administration
    Hospitality

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    Explore this career profile See all Receptionist skills
    Call Center Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    86%

    A Call Center Specialist shares 86% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Telemarketing
    Informatics
    Administrative Assistance
    Management
    Receptionist Duties
    Administration
    Client-focused
    Research

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    See all Call Center Specialist skills
    Call Center Supervisor
     Fairly Similar Skills
     Growing

    Skill Similarity

    71%

    A Call Center Supervisor shares 71% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Coaching
    Call Center Development
    Team Building
    Customer Retention
    Supervisory Skills
    Teaching
    Employee Training
    Performance Management

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    See all Call Center Supervisor skills
    Retail Sales Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    53%

    A Retail Sales Specialist shares 53% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Retail
    Marketing
    Retail Sales
    Negotiation
    Sales Management
    Social Media
    Management
    Marketing Strategy

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    Data Entry Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    72%

    A Data Entry Specialist shares 72% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Data Entry
    Online Data Entry
    Administrative Assistance
    Social Media
    Research
    Organization Skills
    10 Key
    Filing

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    Explore this career profile See all Data Entry Specialist skills
    Desk Receptionist
     Fairly Similar Skills
     Growing

    Skill Similarity

    66%

    A Desk Receptionist shares 66% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Desk Receptionist skills
    Support Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    60%

    A Support Specialist shares 60% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Support Specialist skills
    Member Services Specialist
     Fairly Similar Skills
     Growing

    Skill Similarity

    74%

    A Member Services Specialist shares 74% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Member Services Specialist skills
    Member Service Representative
     Fairly Similar Skills
     Growing

    Skill Similarity

    59%

    A Member Service Representative shares 59% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Member Service Representative skills
    Delivery Driver
     Fairly Similar Skills
     Growing

    Skill Similarity

    54%

    A Delivery Driver shares 54% of core skills with a Call Center Representative.

    Skills to develop to transition to this role

    Load skills
    Explore this career profile See all Delivery Driver skills

    High Value Skills to Build as a Call Center Representative

    If you're a Call Center Representative and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Call Center Representative. Building these skills will set you up for the most number of the above careers.

    • Problem Solving
    • Recruiting
    • Negotiation
    • Sales Management
    • Human Resources (HR)
    • Social Media
    • Customer Service Management
    • Back Office Operations
    • Administrative Assistance
    • Administration
    • Clerical Skills
    • Organization Skills
    • Invoicing
    • Company Secretarial Work
    • Telephone Reception
    • Marketing
    • Management
    • Marketing Strategy
    • Sales & Marketing
    • Business Development

    Word Cloud of Skills to Build as a Call Center Representative

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What are the skills required to become a Delivery Driver?

    As a Call Center Representative trying to become a Delivery Driver, you should develop skills like:

    • Professional Driving
    • Commercial Driving
    • Retail
    • Warehouse Operations
    • Problem Solving
    • Forklift Operation
    • Logistics Management
    • Truck Driving

    What skills do I need to develop to become a Call Center Supervisor?

    Some skills that are common for a Call Center Representative transitioning into a Call Center Supervisor role are Coaching, Call Center Development, Team Building, Customer Retention, Supervisory Skills, Teaching, Employee Training and Performance Management.

    What are similar professions a Call Center Representative can transition into?

    Here is a list of jobs a former a Call Center Representative could consider moving to:

    • Salesperson
    • Cashier
    • Member Service Representative
    • Desk Receptionist
    • Receptionist
    • Administrative Assistant
    • Call Center Specialist
    • Member Services Specialist

    What are the best jobs for a former Call Center Representative?

    Job titles that are especially common for a Call Center Representative to move into include Desk Receptionist, Receptionist, Member Service Representative, Administrative Assistant, Data Entry Specialist, Support Specialist, Customer Service Specialist and Call Center Supervisor.

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