Service Advisor

Service Advisor Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Service Advisor job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Automotive
  • Customer Retention
  • Sales
  • Automotive Aftermarket
  • Warranty
  • Customer Service
  • Automotive Repair
  • Sales Management
  • Sales Process
  • Inventory Management
  • Banking
  • Microsoft Access
  • Automotive Sales
  • Dealer Management
  • Aftersales
  • Team Spirit
  • Commerce
  • Management
  • Customer Relationship Management (CRM)
  • Client Relations
  • Customer Follow-up
  • Vehicles
  • Business Strategy
  • Marketing
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Service Advisor Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Service Advisor resume?

Review the job posting closely.

Go through the Service Advisor posting you're applying to, and identify hard skills the company is looking for. For example, skills like Automotive, Automotive Repair and Sales Management are possible skills. These are skills you should try to include on your resume.

Add industry skills like Customer Retention and Warranty.

Add other common skills from your industry - such as Sales, Automotive Aftermarket and Customer Service - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Customer Follow-up, Client Relations and Business Strategy - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Service Advisor, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Use the exact job title.

Try to add the exact job title, Service Advisor, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Service Advisor Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Service Advisor job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Service Advisor Skills and Keywords to Include On Your Resume

Service Advisor Soft Skills

Here are common soft skills that appear on Service Advisor job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Skilled Multi-tasker
  • Customer-focused Service
  • Computer Literacy
  • Professional Phone Skills
  • Public Speaking
  • Team Building
  • Phone Etiquette

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Service Advisor Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Customer Service Representative

Resume Example
Customer Service Manager

Resume Example
Customer Service Supervisor

Resume Example
Entry Level Customer Service Representative

Resume Example
Field Service Technician

Resume Example
Environmental Service Technician

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Service Advisor resume?

Some popular Service Advisor hard skills are Automotive, Customer Retention, Sales, Automotive Aftermarket, Warranty, Customer Service, Automotive Repair and Sales Management.

Depending on the job you apply to, skills like Team Spirit, Customer Follow-up, Business Strategy, Client Relations and Automotive Sales can also be good to include on your resume.

How do resume skills compare between an Automotive Service Advisor and a Customer Service Advisor?

Popular skills we often see on resumes for Automotive Service Advisor positions include:

  • Automotive
  • Automotive Repair
  • Customer Retention
  • Warranty
  • Vehicle Maintenance
  • Customer Experience
  • Automotive Parts
  • Automotive Sales

In comparison, skills we see on Customer Service Advisor resumes include:

  • Banking
  • Microsoft Access
  • Retail Banking
  • Credit Cards
  • Social Media
  • Management
  • Financial Services
  • Contact Centers

What soft skills do hiring managers expect for a Service Advisor role?

Examples of Service Advisor soft skills include Customer Satisfaction, Skilled Multi-tasker, Customer-focused Service, Negotiation and Computer Literacy.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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