Proactive maintenance involves regularly updating hardware and software, applying patches, and keeping antivirus and other security measures up-to-date. In my last role, I implemented a monthly maintenance schedule that included updating all systems and performing hardware health checks. This helped us significantly reduce the number of unexpected outages and performance issues.
Regular monitoring is essential to identify potential problems before they become critical. I've found that using monitoring tools, such as network and server monitoring software, allows me to keep an eye on the overall health of the infrastructure. For example, in a previous role, we set up automated monitoring and alerting systems that notified us of any potential issues, allowing us to address them before they impacted the business.
Continuous improvement is the process of regularly evaluating the infrastructure and making changes to improve performance, reliability, and security. This includes staying informed about industry best practices and new technologies that can benefit the organization. I worked on a project where we migrated some of our on-premises servers to the cloud, which not only improved performance but also increased the stability and reliability of our infrastructure.