Office Assistant

Office Assistant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Office Assistant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Microsoft Access
  • Office Administration
  • Administrative Assistance
  • Social Media
  • Customer Service
  • Administration
  • Receptionist Duties
  •  Find out what your resume's missing
  • Front Office
  • Event Planning
  • SharePoint
  • Cooperation
  • Management
  • Adobe Photoshop
  • Event Management
  • Research
  • Business Management
  • Accounting
  • Strategic Planning
  • Sales
  • Invoicing
  • Project Management
  • Customer Support
  • Business Strategy
  • Marketing

  •   Show full list

Resume Skills: Software

Resume Skills: Administration

Resume Skills: Communication

  • Email Writing
  • Professional Telephone Etiquette
  • Interdepartmental Liaison
  • Request Routing
  • Customer Service
  • Verbal and Written Communication
  • Personal Reception
  • Switchboard Operation
  •  Match your resume to these skills

Resume Skills: Administrative Tools

Resume Skills: Office

Resume Skills: Organizational Tools

Resume Skills: Languages

Resume Skills: Office Management

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Office Assistant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Office Assistant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Office Assistant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Office Assistant
Coordinated remote and in-person event management, increasing brand engagement by 30%
Implemented advanced Office Administration methodologies, enhancing team productivity by 20%
Devised a strategic SharePoint system to better handle critical project management, improving completion rates by 15%
Employed exceptional customer service strategies that increased client satisfaction by 40%
Governed business management operations effectively, saving the company 20% in operational costs annually June 2019 - December 2021
Administrative Assistant
Managed receptionist duties, implementing streamlined front office processes, improving efficiency by 35%
Assisted in Accounting and Invoicing, resulting in a higher transaction accuracy of 98%
Applied advanced administrative assistance techniques, increasing operational speed by 25%
Designed effective cooperation methods amongst departments, enhancing team coherence by 30%
Bank of America April 2017 - May 2019
Implemented customer service strategies that improved client relations by 28%
Managed front office operations effectively improving sign in processes by 40%
Assisted with event planning, leading to smoother, more efficient corporate events
Resume Worded University May 2017
Bachelor of Business Administration - Office Management
Minors in Human Resource Management
Awards: Dean's List 2014 (Top 10%)
Resume Worded Institute April 2020
Certification in Business Administration
Completed part-time while working at Bank of America as a Receptionist
Administration: Data Entry, Record Keeping, Scheduling, Typing (75 WPM), Office Equipment Operation, Document Scanning
Software Proficiency: MS Office Suite (Advanced), Google Workspace (Intermediate), QuickBooks (Beginner), Slack, Zoom
Communication: Email Writing, Professional Telephone Etiquette, Interdepartmental Liaison, Request Routing
Certifications: Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
Volunteering: Community Office Helpers - Assists local non-profits with administrative tasks
Awards: Employee of the Year - (2021), Outstanding Receptionist - Bank of America (2018)
Courses: Time Management and Productivity Course - LinkedIn Learning (2022)
Your Name
Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2022 - Present
Administrative Assistant
Introduced Microsoft Access-aided data processing, elevating the efficiency of administrative tasks by 45%
Managed Office Administration, ensuring a seamless operation that boosted office productivity by 32%
Mastered SharePoint for efficient project management, reducing project errors by 28%
Elevated Social Media presence, enhancing brand visibility and engagement by 52%
Implemented efficient invoicing system, leading to an increase in payment promptness by 60% July 2019 - January 2022
Maintained customer service excellence, increasing customer retention rate by 32%
Implemented Adobe Photoshop for marketing materials, leading to a 15% increase in campaign success
Managed receptionist duties effectively, which made office operations 42% more efficient
Contributed to strategic planning, leading to a 28% increase in business growth
Walmart May 2017 - June 2019
Sales Clerk
Enhanced sales strategies, which contributed to an 18% increase in overall revenue
Improved invoicing efficiency, elevating transaction orderliness by 25%
Played a key role in researching candidate preferences, streamlining inventory stocking and boosting customer loyalty by 45%
Resume Worded Institute June 2017
Associate of Science in Office Administration
Concentration in Human Resources
Certification in Microsoft Office Suite
Resume Worded Academic Center January 2019
Certified Professional Secretary(CPS)
Completed with distinction, top 5% of the class
Software: Microsoft Office Suite, Google Workspace, Adobe Acrobat
Office Management: Meeting Coordination, Calendar Management, Document Management, Office Equipment Handling, Record Keeping, Confidentiality
Communication: Customer Service, Verbal and Written Communication, Personal Reception, Switchboard Operation
Languages: English (Native), Spanish (Fluent), French (Conversational)
Certifications: Certified Administrative Professional – Organizational Management (CAP-OM)
Leadership & Volunteering: Employee Volunteer Club (Co-Lead, Organized 20+ team volunteer events)
Courses: Professional Development Course in Conflict Resolution
Awards: ‘Employee of the Month’ at Walmart, July 2018
Your Name
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2022 - Present
Mastered event management, increasing attendance rates by 38%
Implemented advanced administrative assistance techniques, resulting in a decline in bottleneck issues by 30%
Transformed the use of SharePoint in project management, improving team efficiency by 35%
Managed receptionist duties deftly, upgrading front office processes and achieving 95% customer satisfaction
Leveraged Microsoft Access to optimize record keeping, slashing data retrieval times by 40% August 2019 - February 2022
Office Clerk
Spearheaded customer service initiatives, resulting in a 20% surge in overall customer satisfaction
Coordinated event planning efforts, boosting event success by 15%
Leveraged administrative assistance skills to streamline operations, improving workflow efficiency by 25%
Amazon January 2018 - July 2019
Sales Assistant
Increased sales by 22% through tailored strategies
Helped in streamlining invoicing processes, reducing payment delay cases by 20%
Utilized effective strategies to gauge customer needs, improving the catalogue's relevance by 30%
Resume Worded Institute February 2022
Certification in Administrative Excellence
Included modules on time management, customer service, and office organization
Resume Worded University May 2017
Bachelor Business Administration
Specialization in Marketing and Sales
Awards: Dean's List 2017 (Top 10%)
Administrative Tools: MS Word, MS Excel, MS PowerPoint, Outlook, Google Sheets, Adobe Acrobat
Office Skills: Data Entry, Scheduling, Records Management, Front-Desk Reception, Customer Service
Organizational Tools: Trello, Slack, Asana, Dropbox, Evernote
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified in Business Etiquette by the American Management Association, CPR Certified
Leadership & Volunteering: Team Captain, Local Corporate Relay for Life event (2018 - Present), Volunteer, Local Food Bank (2016 - Present)
Technology: Proficient with CRM software (HubSpot, Salesforce)
Courses: Completed 'Mastering Communication at Work' online course through LinkedIn Learning

How do I add skills to an Office Assistant resume?

Review the job posting closely.

Go through the Office Assistant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Microsoft Access, Receptionist Duties and Administration are possible skills. These are skills you should try to include on your resume.

Add industry skills like Social Media and Front Office.

Add other common skills from your industry - such as Office Administration, Administrative Assistance and Customer Service - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Business Strategy, Adobe Photoshop and Business Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize accomplishments that involved a team.

Teamwork is a common competency hiring managers look for, particularly for Office Assistant roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

Emphasize your administrative skills.

Recruiters look for administrative skills on your Office Assistant, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

Use the exact job title.

Try to add the exact job title, Office Assistant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Office Assistant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Office Assistant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Office Assistant Skills and Keywords to Include On Your Resume

Office Assistant Soft Skills

Here are common soft skills that appear on Office Assistant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking
  • Communication
  • Team Leadership
  • Client-focused

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Office Assistant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Executive Assistant to CEO

Resume Example
Dental Office Manager

Resume Example
Medical Office Manager

Resume Example
Front Office Manager

Resume Example
Back Office Employee

Resume Example
Back Office Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on an Office Assistant resume?

Some effective Office Assistant skills you can add to your resume include:

  • Microsoft Access
  • Office Administration
  • Administrative Assistance
  • Social Media
  • Customer Service
  • Administration
  • Receptionist Duties
  • Front Office

How do resume skills compare between a Medical Office Assistant and a Business Office Assistant?

Popular skills we often see on resumes for Medical Office Assistant positions include:

  • Medical Terminology
  • Electronic Medical Record (EMR)
  • Medical Billing
  • Healthcare
  • Medical Records
  • Medical Office
  • Data Entry
  • Appointment Scheduling

In comparison, skills we see on Business Office Assistant resumes include:

  • Accounts Receivable (AR)
  • Accounts Payable
  • Social Media
  • Accounting
  • QuickBooks
  • Event Planning
  • Payroll
  • Research

What are good resume skills to include for different Office Assistant roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Medical Office Assistant: Medical Terminology, Electronic Medical Record (EMR), Medical Billing, Healthcare and Medical Records
  • Front Office Assistant: Front Office, Customer Service, Back Office Operations, Social Media and Microsoft Access
  • Back Office Assistant: Administrative Assistance, Administration, Telecommunications, Sales and Operating Systems
  • Human Resources Office Assistant: Human Resources (HR), Recruiting, Personnel Management, HR Management and Personal Administration
  • Business Office Assistant: Data Entry, Accounts Receivable (AR), Accounts Payable, Accounting and QuickBooks

What soft skills do hiring managers expect for an Office Assistant role?

Soft skills like Phone Etiquette, Time Management, Teamwork, Public Speaking and Organization Skills are essential for Office Assistant roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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