Help Desk Specialist

Help Desk Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Help Desk Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Technical Support
  • Troubleshooting
  • Windows
  • Active Directory
  • Computer Hardware
  • Windows 7
  • Help Desk Support
  • Networking
  • Windows Server
  • SQL
  • Windows 10
  • Customer Service
  • Operating Systems
  • Linux
  • Service Desk
  • Microsoft Access
  • Printer Support
  • Windows XP
  • Remote Desktop
  • Software Installation
  • Information Technology
  • System Administration
  • Computer Repair
  • Microsoft Exchange
  • Network Administration
  • Computer Hardware Troubleshooting
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Help Desk Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Help Desk Specialist resume?

1
Review the job posting closely.

Go through the Help Desk Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Windows, Help Desk Support and Technical Support are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Troubleshooting and Computer Hardware.

Add other common skills from your industry - such as Windows 7, Networking and Active Directory - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Service Desk, Software Installation and Linux - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show how you have strong attention to detail.

A good Help Desk Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

5
Use the exact job title.

Try to add the exact job title, Help Desk Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Help Desk Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Help Desk Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Help Desk Specialist Skills and Keywords to Include On Your Resume

Get your Resume Instantly Checked, For Free

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Help Desk Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Service Desk Analyst


Resume Example
IT Service Desk Analyst


Resume Example
Service Desk Technician


Resume Example
Help Desk Analyst


Resume Example
Help Desk Technician


Resume Example
IT Help Desk (Entry Level)


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Frequently Asked Questions

What skills should you put on a Help Desk Specialist resume?

Some popular Help Desk Specialist hard skills are Technical Support, Troubleshooting, Windows, Active Directory, Computer Hardware, Windows 7, Help Desk Support and Networking.

Depending on the job you apply to, skills like Computer Repair, Service Desk, Software Installation, Linux and Remote Desktop can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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