Help Desk Analyst Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Help Desk Analyst job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Technical Support
  • Active Directory
  • Troubleshooting
  • Windows 7
  • Windows Server
  • Computer Hardware
  • Networking
  • Windows 10
  • Microsoft Exchange
  • Office 365
  • Windows
  • System Administration
  • Citrix
  • Software Installation
  • Service Desk
  • Help Desk Support
  • Windows XP
  • Operating Systems
  • Printer Support
  • Servers
  • Remote Desktop
  • Virtual Private Network (VPN)
  • Laptops
  • Information Technology
  • SQL
  • ITIL
  • Microsoft SQL Server
  • HTML
  • Linux
  • Customer Service
  • MySQL
  • JavaScript
  • Microsoft Access
  • Hardware Support
  • Java
  • Network Administration
  • VMware
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Help Desk Analyst Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Help Desk Analyst resume?

1
Review the job posting closely.

Go through the Help Desk Analyst posting you're applying to, and identify hard skills the company is looking for. For example, skills like Windows 10, Troubleshooting and Windows Server are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Technical Support and Windows 7.

Add other common skills from your industry - such as Networking, Computer Hardware and Active Directory - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Citrix, JavaScript and Service Desk - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show evidence of your analytical skills.

Analytical skills involve your ability to break down a problem and come up with effective solutions. On Help Desk Analyst resumes, hiring managers want to see evidence of how you analyzed quantitative or qualitative data.

5
Use the exact job title.

Try to add the exact job title, Help Desk Analyst, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Help Desk Analyst Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Help Desk Analyst job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Help Desk Analyst Skills and Keywords to Include On Your Resume

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

Get your Resume Instantly Checked, For Free

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Help Desk Analyst Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights


Resume Example
Modern Two-Column


Resume Example
Clean


Resume Example
Entry-Level


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Help Desk Analyst resume?

Here are some of the most popular skills we see on Help Desk Analyst resumes:

  • Technical Support
  • Active Directory
  • Troubleshooting
  • Windows 7
  • Windows Server
  • Computer Hardware
  • Networking
  • Windows 10

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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