Front Desk Assistant

Front Desk Assistant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Front Desk Assistant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Add keywords directly into your resume's work experiences, education or Skills section.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

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Resume Skills: CRM Tools

Resume Skills: Data Analysis Software

Resume Skills: Communication Platform

Resume Skills: Languages

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Front Desk Assistant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Front Desk Assistant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Your Name
Customer Experience Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE August 2018 - Present
Customer Experience Specialist
Increased customer retention by 50% by utilizing social media for immediate resolution of queries.
Implemented novel receptionist duties involving virtual assistance, reducing customer wait time by 40%
Spearheaded the team's community outreach initiatives, resulting in a 30% increase in local participants.
Employed MATLAB for data analysis, leading to a 28% increase in operational efficiency.
Launched counseling sessions that increased user faith in the platform by 70%.
Resume Worded January 2016 - July 2018
Customer Service Specialist
Achieved a 35% increase in customer loyalty by resolving customer complaints efficiently using a human-centric approach.
Reduced service issues by 40% through devising and implementing effective processes.
Amazon May 2014 - December 2015
Customer Support Representative
Used problem-solving skills to handle customer issues, increasing satisfaction ratings by 28%.
Implemented a feedback mechanism that increased customer engagement by 22%.
Resume Worded Institute June 2017
Certification in Customer Experience Management
Coursework included: Customer Relationship Management, Emotional Intelligence, and Service Design
Resume Worded University May 2014
Bachelor of Business Administration - Marketing Management
Specialization in Digital Marketing
Academic Excellence Award for best project presentation
CRM Tools: Salesforce, Zoho CRM, Microsoft Dynamics, Oracle Service Cloud, HubSpot, Zendesk
Data Analysis Software: Tableau, Excel, Google Analytics, Power BI
Communication Platform: Slack, MS Teams, Google Chat, AirCall, Zoom
Languages: English (Native), Spanish (Intermediate), French (Basic)
Certifications: HubSpot Inbound Marketing Certification, Salesforce Certified Administrator
Leadership & Volunteering: American Marketing Association - Chapter President
Projects: Developed a comprehensive customer feedback system for a local non-profit organization, resulting in a 35% increase in donor retention.
Trainings: Customer Service Skills for Success, Emotional Intelligence for Leaders

How do I add skills to a Front Desk Assistant resume?

Review the job posting closely.

Go through the Front Desk Assistant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Event Planning, Writing and Social Media are possible skills. These are skills you should try to include on your resume.

Add industry skills like Receptionist Duties and Customer Service.

Add other common skills from your industry - such as Adobe Photoshop, Research and Microsoft Access - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like MATLAB and Community Outreach - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show your ability to multitask.

Since you're going to be interfacing with different teams and people, Front Desk Assistant hiring managers expect you to be able to multitask, so it's a good idea to emphasize this skillset in your resume.

Emphasize accomplishments that involved a team.

Teamwork is a common competency hiring managers look for, particularly for Front Desk Assistant roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

Use the exact job title.

Try to add the exact job title, Front Desk Assistant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Front Desk Assistant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Front Desk Assistant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Front Desk Assistant Skills and Keywords to Include On Your Resume

Front Desk Assistant Soft Skills

Here are common soft skills that appear on Front Desk Assistant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking
  • Interpersonal Skills

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Front Desk Assistant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Front End Developer

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React Front End Developer

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Executive Assistant to CEO

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Merchandising Assistant

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Junior Front End Developer

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Service Desk Analyst

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Frequently Asked Questions

What hard skills should you include on a Front Desk Assistant resume?

Some popular Front Desk Assistant hard skills are Social Media, Receptionist Duties, Customer Service, Event Planning, Research, Microsoft Access, Adobe Photoshop and Writing.

Depending on the job you apply to, skills like Facebook, Community Outreach and MATLAB can also be good to include on your resume.

What are common Front Desk Assistant soft skills?

Examples of Front Desk Assistant soft skills include Teamwork, Time Management, Communication, Organization Skills and Public Speaking.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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