Help Desk Manager

Help Desk Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Help Desk Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Active Directory
  • Technical Support
  • Troubleshooting
  • Windows 7
  • Windows Server
  • Networking
  • System Administration
  • Microsoft Exchange
  • Computer Hardware
  • Information Technology
  • Network Administration
  • Windows 10
  • Servers
  • Office 365
  • S60
  • Windows
  • Windows XP
  • IT Service Management
  • Software Documentation
  • Help Desk Support
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Help Desk Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Help Desk Manager resume?

Review the job posting closely.

Go through the Help Desk Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Active Directory, Microsoft Exchange and Windows Server are possible skills. These are skills you should try to include on your resume.

Add industry skills like System Administration and Networking.

Add other common skills from your industry - such as Troubleshooting, Technical Support and Windows 7 - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Computer Hardware, Windows and Software Documentation - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Help Desk Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Help Desk Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Help Desk Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Help Desk Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Help Desk Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Help Desk Manager Skills and Keywords to Include On Your Resume

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Help Desk Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Service Desk Technician

Resume Example
Help Desk Analyst

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Help Desk Technician

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IT Help Desk (Entry Level)

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Frequently Asked Questions

What skills should you put on a Help Desk Manager resume?

The most common skills and keywords we found on Help Desk Manager resumes and job postings were Active Directory, Technical Support, Troubleshooting, Windows 7, Windows Server, Networking, System Administration and Microsoft Exchange.

Skills like Network Administration, Windows XP, Software Documentation, Windows and Computer Hardware also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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