Administrative Officer

Administrative Officer Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Administrative Officer job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Office Administration
  • Administration
  • Microsoft Access
  • Data Entry
  • Customer Service
  • Administrative Assistance
  • Accounting
  • Management
  • Human Resources (HR)
  • Data Analysis
  • Social Media
  • Marketing
  • Finance
  • General Administration
  • Research
  • Database Administration
  • Government
  • Public Policy
  • Project Management
  • Teaching
  • Strategic Planning
  • Report Writing
  • Policy Analysis
  • Public Administration
  •   Show full list

Resume Skills: Software

  • Microsoft Office Suite
  • Google Workspace
  • Dropbox
  • Salesforce
  • Zoom
  • Google Suite
  • Atlassian Jira & Confluence
  • Microsoft Office
  • Adobe Suite
  • Quickbooks
  • Asana
  • Trello
  • Slack
  • Zoho CRM
  • HubSpot
  • Microsoft Dynamics
  • MS Office Suite

Resume Skills: Management Tools

  • Asana
  • Trello
  • Basecamp
  • MS Project
  • Slack
  • Zoho Projects

Resume Skills: Administrative

  • Report Management
  • Schedule Planning
  • Office Administration
  • Meeting Coordination
  • Record Keeping
  • Time Management
  • Report & Document Preparation
  • Records Management
  • Meeting Planning
  • Data Management
  • Travel Arrangements

Resume Skills: Human Resources

  • Performance Management
  • Employee Relations
  • Onboarding Process
  • Interviewing
  • Employee Retention
  • Compliance

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • French
  • Spanish

Resume Skills: Administrative Tools

  • Microsoft Office Suite
  • Google Workspace
  • Asana
  • Zendesk
  • Slack
  • Trello
  • Salesforce

Resume Skills: Project Management

  • Agile
  • SCRUM
  • Lean
  • Kanban
  • JIRA
  • Agile & Scrum methodologies
  • Risk management
  • Stakeholder analysis & negotiation
  • Resource Allocation
  • Scheduling
  • Risk Management
  • Budgeting
  • Scope Planning

Resume Skills: Communication Tools

  • Zoom
  • WebEx
  • Skype
  • Teams

Resume Skills: Technical

  • SQL
  • Data analysis
  • ITIL Service Management

Resume Skills: Communication

  • Report Generation
  • Business Correspondence
  • Presentation Skills

Resume Skills: Data Management

  • SharePoint
  • Salesforce CRM
  • Oracle Database
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Administrative Officer Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Administrative Officer Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Administrative Officer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Senior Administrative Officer
Spearheaded the implementation of data entry process that increased team efficiency by 45% and saved 10 hours weekly.
Achieved 98% customer satisfaction rating by revamping customer service protocols, attesting to effective management skills.
Championed an accounting system upgrade which boosted financial reporting accuracy by 30%.
Demonstrated adeptness in public policy interpretation and adherence, minimizing company's legislative risks.
Strategized and managed administrative support services for over 100 employees across multiple departments.
IBM May 2016 - December 2019
Administrative Officer
Increased office administration efficiency by 25% via the development of an innovative database administration system.
Streamlined human resources processes, resulting in a 15% reduction in paperwork and application processing time.
Managed general administration, resulting in a 20% increase in office productivity.
Maintained Microsoft Access databases, enhancing data analysis and decision making capabilities.
Coached.com January 2014 - April 2016
Junior Administrative Assistant
Played an instrumental role in driving company-wide social media campaigns which increased online presence by 35%.
Implemented a project management system which improved project efficiency by 20%.
Administered seamless delivery of administrative assistance, maintaining optimal office operations.
EDUCATION
Resume Worded University December 2013
Master of Business Administration (MBA) - Leadership & Management
Focused on developing essential administrative and leadership skills.
Resume Worded Institute May 2012
Bachelor of Arts - Business Administration
Minors in Human Resource Management and Organizational Behavior
Awards: Top 10% class honor, Leadership Excellence Award
SKILLS
Administrative Tools: Microsoft Office Suite, Google Workspace, Asana, Zendesk, Slack
Project Management: Agile, SCRUM, Lean, Kanban, JIRA
Communication Tools: Zoom, WebEx, Skype, Teams
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Project Management Professional (PMP), Certified Administrative Professional (CAP)
Leadership & Volunteering: Local Business Association (Board Member), Youth Mentorship Program (Mentor)
Projects: Designed and implemented a file organization system that reduced document search time by 30%
Training: Completed HR practices, financial management, and conflict resolution courses
Your Name
Senior Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2018 - Present
Senior Administrator
Led a cross-functional team of 10 in a complete overhaul of data entry and administrative policies, resulting in a 40% improvement in productivity.
Conducted research and implemented a new performance tracking system, boosting accounting accuracy by 38%
Applied strategic planning to administrative operations, streamlining workflows and resulting in a 20% reduction in workloads.
Established multi-level customer service protocols to enhance user experience and achieved a satisfaction rate of 97%.
Microsoft June 2015 - February 2018
Lead Administrator
Implemented a new data analysis platform that optimized data entry and improved data quality by 30%.
Leveraged expertise in human resources and administrative regulations, reducing company's non-compliance risks.
Collaborated with the finance department to ensure transparent and timely financial reporting, reducing discrepancies by 25%.
Coached.com September 2013 - May 2015
Administrator
Participated in strategically important Social Media Marketing campaigns which boosted company's social visibility by 33%.
Implemented efficient Microsoft Access database management, resulting in better decision making through data analysis.
Effectively managed office administration duties for a team of over 50 employees, effectively handling personnel related matters.
EDUCATION
Resume Worded University December 2017
Master of Business Administration (MBA)
Specialization in Technology Management
Resume Worded Academic Center May 2013
Bachelor's degree in Business Administration
Minors in Information Technology and Project Management
Dean's List 2011 & 2012
SKILLS
Software: Microsoft Office Suite (Proficient), Google Suite (Proficient), Atlassian Jira & Confluence (Proficient)
Project Management: Agile & Scrum methodologies, Risk management, Stakeholder analysis & negotiation
Technical: SQL (Intermediate), Data analysis (Proficient), ITIL Service Management (Proficient)
Languages: English (Native), Spanish (Fluent), French (Intermediate)
OTHER
Certifications: Project Management Professional (PMP) - PMI, ITIL v3 Foundation Certificate in IT Service Management
Leadership & Volunteering: Administrative Professionals Board - Member and Chair (2017 -2020), Youth Mentoring Program - Volunteer Mentor (2012 - 2015)
Continuing Education: Executive Leadership Program - Resume Worded Institute (2019), Advanced Project Management Certificate - Resume Worded University (2018)
Publications: Co-author of 'Administrative Excellence: Pivoting from Support to Strategy' published in the 'Journal of Business Administration and Management'
Your Name
Office Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2019 - Present
Office Administrator
Masterminded an initiative that digitized accounting processes, accelerating financial reporting by 20%
Headed the implementation of new office administration software, resulting in a 40% increase in data entry efficiency.
Authored customer service guidelines that boosted satisfaction rate to 96%
Efficiently managed general administrative tasks for a team size of over 120 professionals, providing seamless support.
Apple July 2015 - March 2019
Executive Administrator
Coordinated with the HR department to revamp human resources procedures, reducing processing time by 15%.
Spearheaded the company's Social Media Marketing strategies which increased online engagement by 38%
Played a critical role in developing an MS Access-based data analysis solution to aid effective decision making.
Coached.com January 2013 - June 2015
Administrative Assistant
Provided exceptional administrative assistance ensuring smooth office operations.
Assisted in a successful makeover of company's project management framework which helped in effective project execution.
Took responsibility for the social media presence, increasing company's online visibility by 25%.
EDUCATION
Resume Worded Institute May 2015
Master of Business Administration
Focus: Operations and Human Resources
Resume Worded University June 2013
Bachelor of Science - Business Administration
Minor in Management Information Systems
Awards: Dean's List 2012 (Top 10%)
SKILLS
Administrative Tools: Microsoft Office Suite, Google Workspace, Slack, Asana, Trello, Salesforce
Project Management: Resource Allocation, Scheduling, Risk Management, Budgeting, Scope Planning
Communication: Report Generation, Business Correspondence, Presentation Skills
Languages: English (Native), Spanish (Proficient), French (Basic)
OTHER
Certifications: Certified Administrative Professional (CAP), Project Management Professional (PMP)
Leadership & Volunteering: Co-founder and Chair, Community Outreach Program, 2018-present
Courses: Completed Business Writing and Communication Strategy courses

How do I add skills to an Administrative Officer resume?

1
Review the job posting closely.

Go through the Administrative Officer posting you're applying to, and identify hard skills the company is looking for. For example, skills like Administrative Assistance, Microsoft Access and Administration are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Accounting and Office Administration.

Add other common skills from your industry - such as Management, Data Entry and Customer Service - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Finance, Strategic Planning and Teaching - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize accomplishments that involved a team.

Teamwork is a common competency hiring managers look for, particularly for Administrative Officer roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

5
Emphasize your administrative skills.

Recruiters look for administrative skills on your Administrative Officer, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

6
Use the exact job title.

Try to add the exact job title, Administrative Officer, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Administrative Officer Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Administrative Officer job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Administrative Officer Skills and Keywords to Include On Your Resume

Administrative Officer Soft Skills

Here are common soft skills that appear on Administrative Officer job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Communication

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Administrative Officer Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Senior Administrative Assistant


Resume Example
Executive Administrative Assistant


Resume Example
Entry Level Administrative Assistant


Resume Example
Sales Administrative Assistant


Resume Example
Executive Administrative Assistant


Resume Example
Virtual Administrative Assistant


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on an Administrative Officer resume?

Here are some of the most popular skills we see on Administrative Officer resumes:

  • Office Administration
  • Administration
  • Microsoft Access
  • Data Entry
  • Customer Service
  • Administrative Assistance
  • Accounting
  • Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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