Administrative Manager

Administrative Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Administrative Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Accounting
  • Administration
  • Management
  • Microsoft Access
  • Customer Service
  • Human Resources (HR)
  • Invoicing
  • Project Management
  • Budgeting
  • Marketing
  • Business Strategy
  • Change Management
  • Event Management
  • Public Relations
  • Strategic Planning
  • Social Media
  • Teaching
  • Office Administration
  • Recruiting
  • HR Management
  • Administrative Management
  • Employee Relations
  • Executive Management
  • Performance Management
  • Merchandising
  •   Show full list

Resume Skills: Management Tools

  • Lean Six Sigma
  • Agile
  • Scrum
  • Waterfall
  • Kanban
  • PRINCE2
  • Asana
  • Trello
  • Jira
  • Basecamp
  • Slack
  • MS Teams
  • Zoho Projects
  • MS Project
  • JIRA

Resume Skills: Software

  • Microsoft Office Suite
  • Adobe Acrobat Pro
  • QuickBooks
  • Salesforce
  • IBM Notes
  • SAP
  • ERP (Enterprise Resource Planning)
  • Oracle
  • Microsoft Dynamics
  • Sage
  • Xero
  • Zoho Books

Resume Skills: Administrative Tools

  • MS Office Suite
  • Google Workspace
  • Trello
  • Asana
  • Zoho
  • Slack

Resume Skills: Financial Tools

  • MYOB
  • QuickBooks
  • Zoho Books
  • FreshBooks
  • Xero

Resume Skills: Languages

  • English
  • Spanish
  • German
  • Spanish (Fluent)
  • French

Resume Skills: Document and Data Management

  • MS Office Suite
  • Google Workspace
  • Adobe Acrobat
  • QuickBooks
  • Salesforce

Resume Skills: HR and Recruitment Tools

  • LinkedIn Recruiter
  • Workable
  • Greenhouse
  • Lever
  • PayChex

Resume Skills: Office Tools

  • MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Drive
  • Skype for Business

Resume Skills: CRM Database

  • Salesforce
  • Zendesk
  • Hubspot
  • Zoho CRM

Resume Skills: Administrative Services

  • Office Management
  • Records Management
  • Data Collection and Analysis
  • Project Coordination
  • Workplace Safety Procedures

Resume Skills: Data Analysis

  • SQL
  • Excel
  • Tableau
  • Google Analytics

Resume Skills: Quality Management Principles

  • Six Sigma Green Belt
  • Lean Management
  • ISO 9001
  • Kaizen

Resume Skills: Administration

  • Data Analysis
  • Budgeting
  • Inventory Management
  • Contract Negotiation
  • Operations Management
  • Compliance
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Administrative Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Administrative Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Administrative Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2020 - Present
Administrative Manager
Revamped administrative workflow, reducing duplication and improving team efficiency by 30%
Spearheaded the use of Microsoft Access for budgeting, resulting in a 20% reduction in financial discrepancies
Negotiated new contracts with suppliers, reducing expenditure by 15% annually
Implemented strategic planning sessions which improved long-term project management success by 25%
Led the recruitment of 10+ administrative staff, improving overall team productivity by 40%
Coached.com January 2017 - April 2020
Office Manager
Orchestrated a complete overhaul of the customer service process increasing customer satisfaction by 35%
Initiated and administered an online invoicing system, simplifying bookkeeping procedures and reducing errors by 20%
Championed a company-wide event management system, resulting in a 50% increase in event organization efficiency
IBM July 2013 - December 2016
Executive Assistant
Meticulously coordinated weekly meetings for 200+ staff, improving internal communication and project collaboration
Harnessed social media to improve brand awareness and enhance public relations leading to 15% increase in online engagement
Managed administrative budget effectively, saving $2000 per quarter on supplies and services
EDUCATION
Resume Worded Academic Center December 2016
Master of Business Administration (MBA)
Major in Organizational Management
Resume Worded University May 2013
Bachelor of Science - Business Administration
Major in Business Management
Minor in Accountancy
SKILLS
Management Tools: Trello, Slack, MS Teams, Asana, Basecamp, Zoho Projects
Document and Data Management: MS Office Suite, Google Workspace, Adobe Acrobat, QuickBooks, Salesforce
HR and Recruitment Tools: LinkedIn Recruiter, Workable, Greenhouse, Lever, PayChex
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP), Project Management Professional (PMP) Certificate
Leadership & Volunteering: Rotary Club (Volunteer), Habitat for Humanity (Project Coordinator)
Awards: IBM's Above and Beyond Award (2016), Coached.com's Employee of the Year (2019)
Your Name
Office Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2019 - Present
Office Administrator
Implemented a strategic change management process, facilitating a 50% improvement in employee acceptance rates
Led a successful digital marketing campaign that increased website traffic by 60% in the first quarter
Pioneered a new HR Management system, enhancing HR processes and employee satisfaction by 35%
Ensured smooth office administration, reducing operation disruption by 25%
Collaborated with the finance department to streamline accounting processes, increasing accuracy by 20%
Coached.com June 2016 - February 2019
Senior Administrative Assistant
Directed and executed corporate events, resulting in improved company image and 40% increase in engagement
Managed and ordered supplies within the budget, resulting in a 20% annual cost savings
Launched a new customer service platform to optimize response times, improving customer satisfaction by 30%
Cisco January 2014 - March 2016
Office Assistant
Assisted in developing a comprehensive business strategy, increasing annual revenue by 15%
Used Microsoft Access to create a proprietary data management system, improving data retrieval efficiency by 20%
Improved office efficiency by implementing a cataloguing system, increasing productivity by 20%
EDUCATION
Resume Worded Institute February 2016
Diploma in Business Administration
Specialized in Office Management.
Resume Worded University June 2013
Bachelor of Arts - English Studies
Part-time, alongside role at Cisco
Minors in Business Administration
SKILLS
Office Tools: MS Office Suite (Word, Excel, PowerPoint, Outlook), Google Drive, Skype for Business
Project Management: Asana, Trello, Jira, Basecamp
CRM Database: Salesforce, Zendesk, Hubspot, Zoho CRM
Accounting Softwares: QuickBooks, Sage, Xero, Zoho Books
OTHER
Certifications: Certified Administrative Professional (CAP) (2018), Certified Microsoft Office Specialist (MOS) - Excel (2019)
Leadership & Volunteering: Rotary Club (Member since 2016), Event Coordinator for annual charity run.
Training: Regularly attended professional development seminars and workshops on effective communication, team management and project efficiency.
Honor & Awards: Employee of the Year, Resume Worded (2020)
Your Name
Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2021 - Present
Operations Manager
Developed and executed an HR recruitment plan that filled vacancies 15% faster than industry standards
Oversaw accounting team to ensure accurate invoicing and budget management, improving financial accountability by 40%
Leveraged project management techniques to streamline operational processes, enhancing efficiency by 30%
Administered the company's social media strategy resulting in a 25% increase in market presence
Initiated policies to improve work culture, increasing employee retention by 20%
Coached.com May 2017 - March 2021
Administrative Manager
Optimized operational procedures, increasing workflow efficiency by 30%
Improved customer service protocols, increasing customer satisfaction by 35%
Implemented a targeted recruitment process, reducing hiring cycle by 20%
Microsoft March 2013 - April 2017
Office Manager
Improved procedures for HR management, leading to a 15% increase in employee satisfaction
Established annual budgets, reducing unnecessary expenditures by 10%
Successfully planned and executed corporate events, promoting company culture and increasing engagement by 30%
EDUCATION
Resume Worded University December 2012
Master of Business Administration
Concentration in Operations Management
Resume Worded Institute May 2009
Bachelor of Science in Business Administration
Specialization in Supply Chain Management
Dean's List 2007-2009 (Top 10%)
SKILLS
Operations Software: ERP (Enterprise Resource Planning), SAP, Oracle, Microsoft Dynamics
Project Management Tools: MS Project, Asana, Trello, JIRA
Data Analysis: SQL, Excel, Tableau, Google Analytics
Quality Management Principles: Six Sigma Green Belt, Lean Management, ISO 9001, Kaizen
OTHER
Certifications: Certified Supply Chain Professional (CSCP), Project Management Professional (PMP)
Leadership & Volunteering: Local Business Association (President, 2018-2020), Volunteer at City Food Bank
Awards: Microsoft Manager of the Year Award (2016), Coached.com Best Team Lead (2019)
Courses: Negotiation Mastery (Harvard Business Online, 2018), Advanced Excel for Business (LinkedIn Learning, 2020)
Your Name
Judicial Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2018 - Present
Judicial Administrator
Developed a pro-active approach to preventive mediation, reducing court-related family law disputes by 30%.
Converted court records to a digital system, thereby saving 20 hours per week for court staff.
Impacted policy analysis for local government by undertaking rigorous legal research, influencing development of fair legal policies.
Managed annual budgets while ensuring streamlined overhaul of appeals processing ensuring a decrease in waiting list by 10%.
Implemented successful staff development programs, increasing team efficiency by 35%.
Federal Circuit Court May 2011 - December 2017
Court Operations Manager
Streamlined litigation process by suggesting effective reforms, decreasing case resolution time by 25%.
Piloted an efficiency drive campaign, reducing administrative costs by 20%.
Handled a team of 30 staff, ensuring lower attrition rates and a successful delivery of court's objectives.
Resume Worded June 2006 - April 2011
Senior Court Clerk
Planned and executed the digitization of case files on a priority baiss, reducing manual effort by 60%.
Effectively tracked trial progress of 40+ cases simultaneously, ensuring accurate and timely status reports to judges.
EDUCATION
Resume Worded University May 2006
Bachelor of Laws - Litigation and Advocacy
Specialization in Court Administration and Procedure
Ranked in Top 15% of Class
SKILLS
Court Management: Case Management, Court Procedures, Legal Research, Judiciary Procedures, litigation Management, Court Operation Efficiency
Administration Software: Microsoft Office Suite, Google Workspace, Court Management System, Legal Files Software, Digital Recording Systems
Regulation Knowledge: Federal Court Rules & Regulations, U.S. District Court Rules, Case Law, Legal Documents Processing
Compliance: Risk Management, Operational Compliance, Standards Compliance, Policy Enforcement, Regulation Interpretation, Audit Preparation and Response
OTHER
Certifications: Certified Judicial Administrator (CJA), Certified Court Manager (CCM)
Awards & Honors: Recipient of the Federal Court Excellence Award (2016), Employee of the Year - Federal Circuit Court (2013)
Leadership & Volunteering: Mentor at Judicial Administrators' Leadership Learning Network, Volunteer at Legal Aid Justice Center
Professional Development: Attended National Association for Court Management Conference (2019), Completed Leadership Effectiveness Workshop (2014)
Your Name
Court Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
City Civil Court February 2019 - Present
Court Manager
Initiated an effective case tracking system, leading to a reduction in lost case files by 80%
Introduced a public policy awareness program in collaboration with non-profit organizations, enhancing community outreach by 50%
Supported the transformation of the in-person trials process to virtual hearings during the pandemic, ensuring 100% compliance with public health measures.
Successfully negotiated contracts with suppliers, resulting in a savings of $200k annual budget.
Oversaw legal writing tasks for 30+ cases per month, leading to high-quality case presentations.
Federal Court of Appeals January 2012 - January 2019
Court Services Supervisor
Supervised a team of 50+ staff while maintaining high morale and a very low attrition rate of less than 5%.
Performed critical role in 200+ criminal justice cases with a successful resolution rate of 90%.
Improved processes related to legal documentation, enhancing efficiency by 25%.
Coached.com July 2005 - December 2011
Court Clerk
Managed scheduling of 20+ courtrooms, significantly improving the allocation of court resources.
Prepared legal briefs and other legal documents, assisting in prompt court proceedings.
EDUCATION
Resume Worded University July 2011
Master of Legal Administration (MLA)
Focus on Court Administration and Management
Resume Worded University May 2005
Bachelor of Science in Criminal Justice
Specialization in Public Administration
Member, Student Legal Society
SKILLS
Legal Administration: Court Reporting, Legal Documentation, Case Management, Courtroom Procedure, Civil Law, Criminal Law
Software Tools: MS Office Suite (Advanced), CMS (Court Management System), CaseMap, LexisNexis, Westlaw
Communication, Decision-making & Leadership: Conflict Resolution, Courtroom Communication, Staff Supervision, Delegation, Decision Making, Leadership
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Court Manager (CCM), National Center for State Courts (NCSC) (2018)
Professional Training: Advanced Leadership Program for Court Management Professionals, National Judicial Institute (2017)
Awards: Award of Excellence in Court Administration, American Association of Court Managers (2016)
Volunteering: Legal Aid Volunteer, Resume Worded Legal Assistance (2015-Present)
Your Name
Administrative Director
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2017 - Present
Senior Administrative Manager
Spearheaded the implementation of EMR system across all departments, leading to a 20% increase in operational efficiency
Established robust patient safety protocols, reducing patient safety incidents by 30%
Championed the transition from paper charts to digital record, reducing administrative errors by 15
John Hopkins Hospital February 2015 - March 2017
Administrative Supervisor
Developed and implemented a HIPAA-compliant privacy policy, ensuring all employees received training
Managed comprehensive onboarding program for administrative staff, decreasing the turnover rate by 10%
Leveraged healthcare IT solutions to streamline patient scheduling, improving appointment availability by 25%
Coached.com June 2012 - January 2015
Healthcare Administrator
Boosted patient satisfaction scores by 18% through strategic service improvement initiatives
Established strong physician relations, reinforcing a team-based approach to healthcare
Introduced an online system for handling patient queries, reducing call volumes by 30%
EDUCATION
Resume Worded University 2011 - 2013
Master of Business Administration (MBA) - Healthcare Management
Focus on Quality Management and Operational Efficiency in a Healthcare setting
Resume Worded Institute 2007 - 2011
Bachelor of Science (B.S.) - Business Administration
Major in Business Administration, Minor in Healthcare Administration
Dean's List 2009 - 2011 (Top 10%)
SKILLS
Management Software: Workday, Concur, CA Technologies Clarity PPM, Epic Systems
Office Tools: Microsoft Word, Excel, PowerPoint, Office 365, Google Suite, Adobe Photoshop
Healthcare Laws & Practices: HIPAA, EMR, Medical Coding, Medical Billing
Data Analysis Tools: Tableau, Google Analytics, SPSS
OTHER
Certifications: Certified Healthcare Administrative Professional (CHAP), Lean Six Sigma Green Belt Certification
Leadership & Volunteering: American College of Healthcare Executives (Board Member and Chairperson)
Professional Development: Completed 'Creating Operational Efficiency' seminar by American Hospital Association
Your Name
Healthcare Administrative Director
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2017 - Present
Senior Healthcare Administrator
Led a team of 15 administrative professionals in a high-volume healthcare environment
Streamlined healthcare management procedures resulting in a 15% increase in operational efficiency
Executed fundraising initiatives, raising over $200,000 for hospital development projects
Cleveland Clinic July 2015 - May 2017
Healthcare Administration Manager
Orchestrated clinical research projects in conjunction with two leading universities
Coordinated community outreach programs promoting health and fitness, reaching over 2000 community members
Applied strategic planning methodologies to devise a successful long-term growth strategy for the department
Coached.com August 2012 - June 2015
Healthcare Administration Specialist
Developed a new office administration system to improve data management and record-keeping
Enabled patient consultations via HIPAA-compliant telemedicine solution, resulting in a 5% increase in patient appointments
Secured physician relations by conducting regular feedback sessions and quickly addressing concerns
EDUCATION
Resume Worded University July 2017
Master of Healthcare Administration (MHA)
Specialization in Healthcare Information Systems
Resume Worded Academic Center May 2012
Bachelor of Science - Health Administration
Minor in Business Administration
Awards: Dean's Honor List 2010 - 2012
SKILLS
Healthcare Software: EPIC Systems, Cerner, MEDITECH, Health Catalyst
Administration Skills: Strategic Planning, Financial Management, Quality Improvement, Compliance Management
Data Analysis: Tableau (Advanced), Excel (Proficient), SPSS (Intermediate)
Project Management Tools: MS Project, Smartsheet, Basecamp, Asana
OTHER
Certifications: Certified Professional in Healthcare Quality (CPHQ), Medical Practice Executive (CMPE)
Leadership & Volunteering: Healthcare Financial Management Association (HFMA, Board Member), American Association of Healthcare Administrative Management (AAHAM, Member)
Continuous Education: Attended Healthcare Information and Management Systems Society (HIMSS) Annual Conference & Exhibition (2017, 2019)
Projects: Implemented cost-effective healthcare administration systems that saved the company $2M annually
Your Name
Director of Healthcare Administration
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2018 - Present
Lead Healthcare Administrator
Directed a department of 20+ staff and handled a $5M budget, increasing cost efficiency by 15%
Introduced a new EMR platform that improved patient record access by 35%
Initiated patient safety protocols, decreasing hospital-related infections by 20%
Massachusetts General Hospital March 2015 - April 2018
Healthcare Administrative Manager
Negotiated with suppliers, reducing overall expenditure by 10%
Oversaw clinical research, resulting in two groundbreaking peer-reviewed medical studies
Implemented a risk management policy in line with U.S. Health Insurance Portability and Accountability Act (HIPAA)
Coached.com January 2012 - February 2015
Healthcare Administrator
Provided training on management software to 80 staff members, improving team efficiency
Organized hospital-wide events, improving employee engagement by 20%
Facilitated clinical meetings, improving communication between multidisciplinary teams by 30%
EDUCATION
Resume Worded Academic Center April 2015
Master of Health Administration
Focus on Strategic Management, Financial Management, and Health Policy & Law
Resume Worded University December 2011
Bachelor of Science in Public Health
Minors in Business Management and Sociology
Awards: Dean's List 2011 (Top 10%)
SKILLS
Healthcare Management: Strategic Planning, Operations Management, Financial Analysis, Quality Assurance, Patient Care Coordination, Regulatory Compliance
Software Proficiency: Microsoft Suite (Advanced), Electronic Health Records software (Intermediate), Medical Billing Software (Advanced)
Health Policy & Legislation: HIPAA, Affordable Care Act, Medical Codes (ICD-10, CPT)
OTHER
Certifications: Certified Healthcare Executive (CHE) by American College of Healthcare Executives, Lean Healthcare Certificate
Leadership & Volunteering: Board Member of the American Society for Healthcare Human Resources Administration (ASHHRA), Volunteer healthcare consultant for local non-profit organizations
Publications: Published research in the Journal of Healthcare Administration on 'The Role of Leadership in Healthcare Innovation'

How do I add skills to an Administrative Manager resume?

1
Review the job posting closely.

Go through the Administrative Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Human Resources (HR), Microsoft Access and Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Invoicing and Customer Service.

Add other common skills from your industry - such as Accounting, Project Management and Administration - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Marketing, Change Management and Business Strategy - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Administrative Manager resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your administrative skills.

Recruiters look for administrative skills on your Administrative Manager, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

6
Use the exact job title.

Try to add the exact job title, Administrative Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Administrative Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Administrative Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Administrative Manager Skills and Keywords to Include On Your Resume

Administrative Manager Soft Skills

Here are common soft skills that appear on Administrative Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Administrative Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
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Resume Example
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Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on an Administrative Manager resume?

Here are some of the most popular skills we see on Administrative Manager resumes:

  • Accounting
  • Administration
  • Management
  • Microsoft Access
  • Customer Service
  • Human Resources (HR)
  • Invoicing
  • Project Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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