Quantify your achievements
Numbers speak louder than words. When you quantify your success like this person did - resolving over 95% of logged IT issues within the first 24 hours - it gives potential employers a sense of your effectiveness, efficiency, and commitment to taking swift action. This can be a significant boost to your credibility.
Highlight transferable skills
Volunteering or activities outside of work can be just as valuable as your professional experiences when it comes to demonstrating your skills. By emphasizing how volunteering helped hone his teaching skills, this person shows transferable skills that are essential in IT Support roles. Remember, LinkedIn is not just about your formal work experience, other parts of your life can greatly enrich your profile too.
Offer help in your summary
By offering help in solving IT-related problems, this person displays a willingness to share knowledge and demonstrates expertise. It's an unobtrusive way to make connections and start conversations with people who might need your expertise. Offering advice or solutions in your area of specialization can foster relationships and even attract potential job offers.
Display your relevant skills
Listing skills related to the job you're targeting helps LinkedIn's algorithm match you with potential employers. By mentioning skills such as 'Troubleshooting', 'Network Management', 'Data Security and Backup', 'Software Installation', 'IT Support Documentation', and 'Issue Resolution', this person increases the chances of appearing in search results for these skills. Don't forget to keep them updated as you acquire new skills.
Leverage your educational background
On LinkedIn, your educational background can serve as a testament to your competency. Like this MIT graduate, don't shy away from mentioning where you obtained your degree, especially if it's from a renowned institution. This could make you more appealing to potential employers or connections who value formal education in the field.