Customer Service Team Lead
Similar Professions

Alternative Careers and Similar Jobs to a Customer Service Team Lead

As a Customer Service Team Lead, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Customer Service Manager
  • Customer Service Supervisor
  • Customer Service Representative
  • Customer Service Specialist
  • Service Manager
  • Unlock all suggestions
    Alternative Careers
  • Account Manager
  • Administrative Assistant
  • Salesperson
  • Operations Supervisor
  • Operations Manager
  • Unlock all suggestions

    Similar Job Titles to a Customer Service Team Lead

    These job titles are similar to the Customer Service Team Lead role, and are often used interchangeably by companies. For example, some employers may refer to a Customer Service Team Lead as either a Customer Service Manager or a Customer Service Supervisor.

    Customer Service Manager
     Very Similar Skills
    ★  Very Popular

    Skill Similarity

    88%

    A Customer Service Manager shares 88% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Team Building
    Negotiation
    Banking
    Business Development
    Teamwork
    Credit
    Project Management
    Retail Banking

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    Customer Service Supervisor
     Extremely Similar Skills
    ★  Very Popular

    Skill Similarity

    91%

    A Customer Service Supervisor shares 91% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Teamwork
    Team Building
    Time Management
    Negotiation
    Communication
    Aviation
    Supervisory Skills
    Customer Support

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    Customer Service Representative
     Very Similar Skills
    ★  Very Popular

    Skill Similarity

    83%

    A Customer Service Representative shares 83% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Teamwork
    Problem Solving
    Recruiting
    Negotiation
    Sales Management
    Human Resources (HR)
    Customer Support
    Social Media

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    Customer Service Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    84%

    A Customer Service Specialist shares 84% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Teamwork
    Transportation
    Negotiation
    International Logistics
    Logistics Management
    Supply Chain Management
    Marketing
    Social Media

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    Service Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    64%

    A Service Manager shares 64% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Team Building
    Automotive
    Negotiation
    Project Planning
    Project Management
    Continuous Improvement
    Sales Management
    Warranty

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    Alternative Careers and Related Jobs For a Customer Service Team Lead

    Here is a list of possible career transitions and similar professions a typical Customer Service Team Lead often moves into, within or outside their industry.

    Account Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    51%

    An Account Manager shares 51% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Account Management
    Business-to-Business (B2B)
    Sales Management
    Negotiation
    Business Development
    Marketing Strategy
    Business Strategy
    Marketing

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    Explore this career profile See all Account Manager skills
    Administrative Assistant
     Fairly Similar Skills
     Growing

    Skill Similarity

    50%

    An Administrative Assistant shares 50% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Administrative Assistance
    Administration
    Clerical Skills
    Teamwork
    Organization Skills
    Invoicing
    Company Secretarial Work
    Social Media

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    Salesperson
     Fairly Similar Skills
     Growing

    Skill Similarity

    66%

    A Salesperson shares 66% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Marketing
    Sales Management
    Marketing Strategy
    Sales & Marketing
    Negotiation
    Communication
    Teamwork
    Business Development

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    Operations Supervisor
     Fairly Similar Skills
     Growing

    Skill Similarity

    57%

    An Operations Supervisor shares 57% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Warehouse Operations
    Logistics Management
    Supply Chain Management
    Transportation
    Inventory Management
    Supervisory Skills
    Team Building
    Warehouse Management Systems

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    Operations Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    62%

    An Operations Manager shares 62% of core skills with a Customer Service Team Lead.

    Skills to develop to transition to this role

    Negotiation
    Strategic Planning
    Project Management
    Team Building
    Change Management
    Business Development
    Project Planning
    Contract Negotiation

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    High Value Skills to Build as a Customer Service Team Lead

    If you're a Customer Service Team Lead and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Customer Service Team Lead. Building these skills will set you up for the most number of the above careers.

    • Team Building
    • Negotiation
    • Banking
    • Business Development
    • Teamwork
    • Credit
    • Project Management
    • Retail Banking
    • Time Management
    • Communication
    • Aviation
    • Supervisory Skills
    • Customer Support
    • Problem Solving

    Word Cloud of Skills to Build as a Customer Service Team Lead

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do I need to develop to become an Account Manager?

    To become an Account Manager from a Customer Service Team Lead, you should develop skills like Account Management, Business-to-Business (B2B), Sales Management, Negotiation, Business Development, Marketing Strategy, Business Strategy and Marketing.

    What skills do you need to be an Administrative Assistant?

    If you want to become an Administrative Assistant, you need to develop skills like Administrative Assistance, Administration, Clerical Skills, Teamwork, Organization Skills, Invoicing, Company Secretarial Work and Social Media.

    What are similar professions to a Customer Service Team Lead?

    Here is a list of jobs a former a Customer Service Team Lead could consider moving to:

    • Salesperson
    • Operations Manager
    • Account Manager
    • Administrative Assistant
    • Operations Supervisor

    What are good alternative careers for a former Customer Service Team Lead?

    Here is a list of jobs a former a Customer Service Team Lead could consider moving to:

    • Account Manager
    • Operations Supervisor
    • Administrative Assistant
    • Salesperson
    • Operations Manager

    What are job titles that can be used to describe a Customer Service Team Lead?

    Job titles that are often used interchangeably with a Customer Service Team Lead are:

    • Customer Service Specialist
    • Customer Service Supervisor
    • Service Manager
    • Customer Service Manager
    • Customer Service Representative
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