Technical Account Manager

Technical Account Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Technical Account Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Account Management
  • Cloud Computing
  • Pre-sales
  • Software as a Service (SaaS)
  • Solution Selling
  • Technical Support
  • Virtualization
  •  Find out what your resume's missing
  • ITIL
  • Enterprise Software
  • IT Service Management
  • Integration
  • Data Center
  • Product Management
  • Project Management
  • IT Strategy
  • Professional Services
  • Product Development
  • Sales
  • Microsoft Products
  • Customer Relationship Management (CRM)
  • Sales Management
  • Customer Service
  • Management
  • Business Strategy
  • Strategic Planning
  • Business Development
  • Microsoft Access
  • Project Planning
  • Business Planning
  • Construction
  • Marketing Strategy
  • Purchasing Negotiation

  •   Show full list

Resume Skills: Operating Systems

Resume Skills: Customer Relationship Management (CRM) Software

Resume Skills: Enterprise Resource Planning (ERP) Systems

Resume Skills: Programming & Markup Languages

Resume Skills: Technical

Resume Skills: Management Techniques

Resume Skills: Consulting

Resume Skills: Languages

Resume Skills: Software

Resume Skills: Tools

Resume Skills: Other

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Technical Account Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Technical Account Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Technical Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE March 2018 - Present
Technical Account Manager
Spearheaded integration projects across major clients, successfully incorporating cloud computing strategies and reducing implementation time by 30%.
Developed robust account management strategies leading to a 50% increase in client retention rate.
Drove a product management initiative resulting in the successful launch of 3 new software products, expanding our SaaS offerings and increasing revenue by 30%.
Constructed and executed a comprehensive IT strategy that streamlined internal operations, enhancing efficiency by 45%.
Leveraged expertise in enterprise software to carry out key large-scale deployments, leading to significant client satisfaction.
Microsoft October 2014 - February 2018
Pre-Sales Engineer
Exceeded sales targets by 60% through solution selling methodologies tailored for complex IT environments.
Commanded project management in a team of 10, effectively balancing resources and meeting deliverables ahead of the timeline.
Optimized data center operations, leading to a reduction in downtime by 20%.
Resume Worded June 2011 - September 2014
Technical Support Specialist
Expedited resolution time for IT service management cases by 35% through effective use of virtualization technology.
Managed and increased the company's CRM database by 25%, improving customer service.
Resume Worded Academic Center January 2018
Master of Business Administration (MBA) - Technology Management
Specialized in Customer Relationship Management and Enterprise Resource Planning Systems
Resume Worded University May 2011
Bachelor of Engineering - Computer Science
Minors in Mathematics and Digital Systems Processing
Dean's List 2010 (Top 10%)
Customer Relationship Management (CRM) Software: Salesforce, SAP CRM, Microsoft Dynamics 365, Zoho CRM, Oracle Siebel, Hubspot
Enterprise Resource Planning (ERP) Systems: Microsoft Dynamics GP, SAP ERP, Oracle E-Business Suite, Epicor, Netsuite
Programming & Markup Languages: Python, Java, C++, SQL, XML, HTML
Operating Systems & Databases: Windows, Linux, macOS, Oracle Database, MySQL, PostgreSQL
Certifications: Certified Technology Specialist (Microsoft), Salesforce Certified Administrator
Professional Training: Microsoft Certified: Azure Fundamentals, Cloud Customer Relationship Management (CRM) Training (SAP)
Projects: Developed a custom plugin to integrate Salesforce CRM with ERP systems
Awards: Microsoft Pre-Sales Engineer of the Year 2017
Your Name
IT Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE January 2015 - Present
IT Account Manager
Successfully managed 100+ enterprise accounts, leading to 20% year-over-year revenue growth.
Led the implementation of ITIL methodologies, reducing system downtime by 30%.
Implemented comprehensive sales strategies resulting in the attainment of 120% of annual quota in 2019 and 2020.
Integrated a SaaS scheduling system across client portfolios, improving efficiency by 40%.
Drove a customer satisfaction rating improvement from 80% to 95% by focusing on personalized client engagement strategies.
IBM August 2008 - December 2014
Systems Analyst
Facilitated the development of 5 key product features by synthesizing customer feedback, resulting in a 15% increase in product sales.
Spearheaded IT strategy alignment between internal and client teams, reducing project delays by 20%.
Succeeded in boosting data center efficiency by 25%, by implementing virtualization technologies.
Resume Worded May 2005 - July 2008
IT Support Spacialist
Applied best practices in IT service management, resulting in a 30% improvement in issue response time.
Promoted from basic support to specialist within 18 months due to performance and expertise.
Managed server virtualization and software updates, reducing system crashes by 20%.
Resume Worded Institute Dec 2014
Master of Business Administration (MBA), Information Systems
Specialized in IT Management
Resume Worded University April 2005
Bachelor of Science (B.S.), Computer Science
Graduated cum laude
Certified in Network+ and A+ during University study
Software: Python, Java, C++, C#, Perl, SQL, JavaScript, HTML, CSS, XML
Operating Systems: Windows (Advanced), Linux (Advanced), MacOS (Intermediate)
Tools: Git, Jenkins, JIRA, Zendesk, Trello, Microsoft Office Suite, SharePoint
Other Skills: ITIL, Agile & Waterfall methodologies, Scrum framework, SDLC, IT service management, IT project management
Certifications: ITIL v3 Foundation certificate (2010), CompTIA Network+ (2004), CompTIA A+ (2004)
Leadership & Volunteering: Technology Volunteers Group, Activity Director (Jan 2008 - Present)
Trainings: Leadership Development Program - IBM (2011), Effective Interpersonal Communication - Resume Worded (2010)
Your Name
Client Services Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE December 2012 - Present
Client Services Manager
Exceeded client retention targets by 15%, by developing and implementing an effective account management framework.
Steered 5 versions of product enhancements, resulting in 30% revenue growth.
Developed and led a cross-functional team of 10 to manage Microsoft product integration projects.
Built client relationships which contributed to an increase in sales by $1.5M in 2020.
Strategized an IT approach that improved project delivery efficiency by 33%, leading to client satisfaction and renewal.
Adobe June 2007 - November 2012
Solutions Architect
Pioneered pre-sales and solution selling strategies, which led to a 20% increase in software sales.
Orchestrated successful inclusion of cloud computing across client's operations, decreasing costs by 18%.
Managed a $2.5M client portfolio, meeting and exceeding set KPIs.
Resume Worded January 2003 - May 2007
Help Desk Technician
Boosted efficiency by 25%, by implementing a troubleshooting system.
Recognized for outstanding customer service, receiving high customer satisfaction ratings.
Resume Worded University May 2012
Master of Business Administration - Customer Relationship Management
Specialization in Business Strategy and Planning
Resume Worded Academic Center May 2007
Bachelor of Business Administration - Information Systems Management
Minors in Project Management and Organizational Behavior
Granted Adobe Certified Expert (ACE) in 2005
Technical Skills: Adobe Creative Cloud, SQL, CRM software, JavaScript, Adobe Acrobat, MS Office Suite
Management Techniques: Project Management, Agile, Scrum, Lean, Kanban, Waterfall methodologies
Consulting: Business Process Improvement, IT Consulting, Pre-sales, Solution Architecture, ITIL, COBIT
Languages: English (Native), Spanish (Fluent), German (Intermediate)
Certifications: ITIL Foundation Certification (2020), Certified Salesforce Administrator (2018)
Projects: Implemented a solutions design project which resulted in 15% increased efficiency for Adobe's product line
Awards & Recognition: Adobe Solutions Architect of the Year (2011), Excellence in Leadership Award (2017)
Volunteering: Mentor for young professionals at Resume Worded Academic Center, IT consultant for a local nonprofit

How do I add skills to a Technical Account Manager resume?

Review the job posting closely.

Go through the Technical Account Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Virtualization, Technical Support and Pre-sales are possible skills. These are skills you should try to include on your resume.

Add industry skills like Software as a Service (SaaS) and Account Management.

Add other common skills from your industry - such as ITIL, Solution Selling and Cloud Computing - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Sales Management, Customer Service and Enterprise Software - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Technical Account Manager resume, so try to include any examples of where you led a project or managed other people.

Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Technical Account Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Use the exact job title.

Try to add the exact job title, Technical Account Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Technical Account Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Technical Account Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Technical Account Manager Skills and Keywords to Include On Your Resume

Technical Account Manager Soft Skills

Here are common soft skills that appear on Technical Account Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Technical Account Manager recruiter sees it. For free.

Technical Account Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Sales Account Manager

Resume Example
Entry Level Account Manager

Resume Example
Key Account Manager

Resume Example
Senior Account Manager

Resume Example
Inside Sales Account Manager

Resume Example
Technical Account Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Technical Account Manager resume?

On top Technical Account Manager resumes, skills like Account Management, Cloud Computing, Pre-sales, Software as a Service (SaaS), Solution Selling, Technical Support, Virtualization and ITIL appear most often.

Depending on the exact role you're applying to, skills like Sales Management, Microsoft Products, Project Management, Customer Service and Enterprise Software can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2024 Resume Worded. All rights reserved.

Get expert insights from hiring managers