Technical Services Analyst

Technical Services Analyst Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Technical Services Analyst job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Technical Support
  • Intersystems Cache
  • Active Directory
  • Windows Server
  • Troubleshooting
  • VMware
  •  Find out what your resume's missing
  • SQL
  • Epic Systems
  • Windows 7
  • System Administration
  • Windows 10
  • Software Installation
  • Microsoft Exchange
  • Servers
  • Networking
  • Virtualization
  • Operating Systems
  • Windows XP
  • Disaster Recovery

  •   Show full list

Resume Skills: Programming Languages

Resume Skills: Technical

Resume Skills: Operating Systems

Resume Skills: Software

Resume Skills: Networking

Resume Skills: Administrative

Resume Skills: Database Management

Resume Skills: Cloud Technologies

Resume Skills: Databases & Big Data

Resume Skills: ITIL Processes

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Technical Services Analyst Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Technical Services Analyst Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Technical Services Analyst
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Senior Technical Services Analyst
Designed innovative operations strategies utilizing Active Directory and Windows Server, augmenting system efficiency by 60%
Spearheaded a project implementing Intersystems Cache, reducing application response time by 35% and improving user experience
Deployed VMware virtualization, leading to increased server uptime by 99%
Used SQL for data analysis and reporting, resulting in improved service delivery by 70%
Leveraged Microsoft Exchange to bolster email efficiency, cutting spam by 75% January 2019 - December 2021
Technical Services Analyst
Implemented Windows 10 migration project, resulting in increased network security and boosting system performance by 50%
Orchestrated disaster recovery protocols, minimizing system downtime by 85%
Leveraged Windows XP to revolutionize legacy systems, achieving an increase in system response time by 30%
Deloitte June 2017 - December 2018
Junior Technical Services Analyst
Mastered MUMPS programming language, contributing to a 20% faster issue resolution time
Provided efficient software installation and technical support, reducing user downtime by 30% and boosting productivity
Crafted networking solutions, enhancing overall system reliability and security by 40%
Resume Worded Institute December 2018
Master of Science - Information Technology Management
Focus on IT Service Management and Business Analytics
Resume Worded University May 2017
Bachelor of Engineering - Computer Science
Elective Coursework: Advanced System Analysis, Data Structures and Algorithms
Awards: Dean's List 2016-2017 (Top 5% of class)
Programming & Scripting: Java, Python, SQL, JavaScript, Bash, PowerShell
Cloud Technologies: AWS, Azure, Google Cloud, DevOps (CI/CD), Docker, Kubernetes
Databases & Big Data: Oracle, MS SQL Server, MySQL, NoSQL, Hadoop, Spark
ITIL Processes: Service Strategy, Service Design, Service Operation, Continual Service Improvement
Certifications: ITIL Foundation Certified, AWS Certified SysOps Administrator, Google Certified Professional - Cloud Architect
Professional Development: Completed courses in Cyber Security and Data Privacy
Volunteering: Provide pro-bono IT consultancy for local non-profit organizations
Languages: English (Native), Spanish (Conversational)
Your Name
Technical Support Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2022 - Present
Technical Support Lead
Fronted the deployment of Windows Server setup, achieving a 40% increase in server performance
Administered Active Directory, resulting in the elimination of redundant tasks and increasing workforce productivity by 60%
Executed a major upgrade to SQL database systems, boosting system response times by 70%
Introduced VMware virtualization, resulting in better server resource utilization and uptime
Implemented comprehensive disaster recovery strategies, reducing potential downtime events by 90%
Resume Worded February 2019 - January 2022
Technical Support Specialist
Enhanced system performance by seamlessly migrating system from Windows 7 to Windows 10
Enabled efficient networking solutions leading to a 50% increase in connection reliability
Maximized software installation efficiency, leading to a 70% reduction in installation errors
Microsoft January 2017 - January 2019
IT Support Trainee
Mastered use of MUMPS and Intersystems Cache languages, leading to faster problem resolution
Provided both remote and face-to-face technical support, noted for quickly resolving issues and increasing client satisfaction by 80%
Adopted a proactive approach to system administration, resulting in reduced case escalations by 60%
Resume Worded Academic Center March 2019
Certification: Cisco Certified Network Professional (CCNP)
Part-time certification while working at Resume Worded
Resume Worded University December 2016
Bachelor of Science in Information Technology
Minors: Network Security and Systems Management
Awards: Dean's List 2014 - 2016 (Top 10% of class)
Technical: Troubleshooting (Advanced), Network management (Proficient), Server maintenance (Advanced), Cybersecurity (Proficient)
Operating Systems: Windows (Expert), Mac OS (Proficient), Linux (Intermediate)
Software: MS Office Suite (Expert), Ticketing Systems Like Zendesk (Expert), CRM Software like Salesforce (Proficient)
Programming Languages: Python (Intermediate), JavaScript (Basic)
Certifications: CompTIA A+ (2021), ITIL Foundation Certificate in IT Service Management (2022)
Projects: Developed and maintained an internal knowledge base of troubleshooting guides for Resume Worded.
Leadership & Volunteering: Tech Support Lead for Community Networking Event (2023), Volunteer IT Support for local charity (2020-present)
Awards: Tech Support Employee of the Year, Resume Worded (2020), Best Trainee Award, Microsoft (2017)
Your Name
Systems Administrator
City, Country  •  (123) 456-789  •  [email protected]  •
Deloitte March 2022 - Present
Senior Systems Administrator
Achieved 99% server uptime across company's global offices by optimizing VMware virtualization
Streamlined Windows 10 implementation, achieving lower system downtime and increasing operation rate by 50%
Improved network performance by 40% using Active Directory to manage users and resources
Designed and implemented a robust disaster recovery protocol ensuring quick recovery in case of system failures
Administered SQL databases for data integrity, improving data accessibility by 70% March 2019 - March 2022
Systems Administrator
Orchestrated integral Windows Server upgrades, successfully improving server performance by 30%
Piloted a project on Microsoft Exchange, increasing emailing system efficiency by 80%
Resolved technical issues through effective support, leading to a noticeable increase in client satisfaction
Resume Worded March 2017 - February 2019
Junior Systems Administrator
Configured and managed servers, contributing to a 99% server uptime
Managed software installation and maintenance, reducing associated overhead time by 70%
Leveraged knowledge of MUMPS programming to swiftly resolve complex technical issues, improving resolution time by 50%
Resume Worded Institute April 2022
Certification in Network Information System Security
Part-time certification during tenure at Deloitte
Resume Worded University May 2019
Master of Science in Information Systems
Specialization in Data Management and Analysis
Operating Systems: Windows Server (2008, 2012, 2016), Linux, Unix
Networking: TCP/IP, LAN/WAN, Windows Active Directory, Remote Desktop Services
Administrative: Server Virtualization, Hybrid Cloud, Disaster Recovery, PowerShell, Batch Scripting
Database Management: Microsoft SQL Server, MySQL, Oracle Database, PostgreSQL
Certifications: Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator
Leadership & Volunteering: Co-organizer of the Systems Administration Conference (2021), Volunteer IT Support for Resume Worded Community Center
Projects: Built a Network Monitoring Tool, Personal Home Server Setup
Continuous Learning: Attended Cloud Computing Webinar Series, Participated in Python for System Administrators Workshop

How do I add skills to a Technical Services Analyst resume?

Review the job posting closely.

Go through the Technical Services Analyst posting you're applying to, and identify hard skills the company is looking for. For example, skills like Active Directory, MUMPS and Intersystems Cache are possible skills. These are skills you should try to include on your resume.

Add industry skills like Technical Support and SQL.

Add other common skills from your industry - such as VMware, Troubleshooting and Windows Server - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Networking, Epic Systems and Virtualization - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Technical Services Analyst resume, highlight projects that involved problems that were technically complex or mattered to the company.

Show evidence of your analytical skills.

Analytical skills involve your ability to break down a problem and come up with effective solutions. On Technical Services Analyst resumes, hiring managers want to see evidence of how you analyzed quantitative or qualitative data.

Use the exact job title.

Try to add the exact job title, Technical Services Analyst, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Technical Services Analyst Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Technical Services Analyst job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Technical Services Analyst Skills and Keywords to Include On Your Resume

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Technical Services Analyst Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Highlights (Free)

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Modern Two-Column

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Frequently Asked Questions

What skills should you put on a Technical Services Analyst resume?

Some effective Technical Services Analyst skills you can add to your resume include:

  • Technical Support
  • Intersystems Cache
  • Active Directory
  • Windows Server
  • Troubleshooting
  • VMware
  • SQL

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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