Service Dispatcher

Service Dispatcher Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Service Dispatcher job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category

Resume Skills: Software Proficiency

Resume Skills: Technical

Resume Skills: Others

Resume Skills: Project Management Tools

Resume Skills: Data Analysis Tools

Resume Skills: Logistics Software

  • CargoWise
  • FreightPOP
  • ShipStation
  • 3PL Warehouse Manager
  • Zoho Inventory
  • SAP
  • Oracle Transportation Management
  • JDA
  • Lean Logistics
  • Freightview
  • ShippingEasy
  •  Match your resume to these skills

Resume Skills: Other Software

Resume Skills: Transport Regulations

Resume Skills: Planning and Scheduling

Resume Skills: Other

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Service Dispatcher Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Service Dispatcher Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Service Dispatcher
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2018 - Present
Lead Service Dispatcher
Initiated a data entry system that reduced errors by 15%, leading to improved accuracy and efficiency in the dispatch process.
Managed operations for a fleet of 50 trucks, leading to an increase in deliveries by 20% and strengthening customer satisfaction.
Leveraged transportation management software to develop schedules, achieving a 25% improvement in driver and delivery efficiency.
Took charge of inventory management, successfully mitigating losses by 10%.
Orchestrated a team of 10 dispatchers, improving team productivity by 30% via effective operations management and training. May 2016 - February 2018
Service Dispatcher
Deployed a strategic freight management system, saving 20 hours weekly.
Streamlined logistics management, creating a system that optimized delivery routes and reduced fuel expenditure by 15%.
Utilized trucking software to ensure expedient and accurate customer service.
Spearheaded the establishment of new contracts and strengthened sales through invoice management.
Implemented an effective dispatch communication system, ensuring a 98% on-time delivery rate.
FedEx January 2014 - April 2016
Dispatch Assistant
Collaborated with the dispatching team to foster efficient transportation processes, reducing scheduling conflicts by 25%.
Conducted data entry to maintain a comprehensive database, effectively managing over 1,000 customer accounts.
Assisted in purchasing negotiation, reducing company costs by 10%.
Resume Worded Institute March 2018
Professional Certification in Supply Chain Management
Focused on inventory management and order processing
Resume Worded Academic Center May 2016
Bachelor's Degree in Business Administration, Emphasis in Operations Management
Emphasis on optimization of supply chain management processes
Key Courses: Logistics Management, Supply Chain Operations, Operations Planning
Software Proficiency: Microsoft Office 365 (Advanced), Adobe Acrobat (Intermediate), Dispatch System Software, GPS tracking
Technical Skills: Inventory Management, Schedule Management, Order Processing, Freight+ Shipping Software, Logistics Planning
Others: Detailed Documentation, Quality Assurance Checks, Time Management, Multitasking
Certifications: Certified Transportation Operator, Certified in Logistics, CIFFA Freight Forwarding Certificate
Leadership & Volunteering: Volunteered at local food bank for logistics planning, Organized charity run logistics for local community center
Additional Training: Attended workshops on Effective Communication and Team Leadership, Participated in Advanced Dispatcher Training program
Your Name
Logistics Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE June 2019 - Present
Senior Logistics Coordinator
Spearheaded operations management of a logistics team of 15, improving schedule compliance by 20%.
Implemented cutting-edge logistics management software to streamline freight processes, increasing efficiency by 30%.
Managed inventory of over 5,000 items, reducing product losses and saving the company $10,000 annually.
Negotiated contracts with outside transportation firms, reducing annual freight costs by 15%.
Developed data entry protocols, leading to 20% improved accuracy in logistics records.
Resume Worded April 2016 - May 2019
Logistics Coordinator
Provided excellent customer service that led to a 15% increase in recurring orders.
Employed transportation management strategies, optimizing routes, reducing fuel consumption by 20%, and ensuring 99% on-time delivery.
Managed purchasing for critical inventory, leading to a 10% reduction in company procurement expenses.
Coordinated sales invoicing for logistics services, contributing to an increase in accounts by 15%.
DHL Express January 2014 - March 2016
Logistics Assistant
Handled data entry tasks, maintaining accurate and up-to-date records for over 2,000 shipments.
Supported the dispatching team in transportation activities, contributing to an improved delivery rate of 95%.
Assisted in inventory management tasks, supporting the maintenance of adequate stock levels.
Resume Worded University May 2019
Master's in Business Administration (Supply Chain Management)
Emphasis on logistics, operations, and supply chain management
Resume Worded University December 2013
Bachelor of Arts in Business Administration
Minors in Economics and Statistics
Dean's List 2012-2013 (Top 10%)
Project Management Tools: Jira, Asana, Trello,, Slack
Data Analysis Tools: Excel (Advanced), SQL, Python, SPSS, Tableau
Logistics Software: CargoWise, FreightPOP, ShipStation, 3PL Warehouse Manager, Zoho Inventory
Other Software: Microsoft Office Suite, Google Workspace, Zoom, LinkedIn, SAP ERP
Certifications: APICS Certified in Production and Inventory Management (CPIM), Project Management Professional (PMP) Certification
Leadership & Volunteering: Logistics Cares (Volunteer), Lean Six Sigma Green Belt Project (Led team of 5 to reduce waste in logistics operations)
Honors & Awards: Resume Worded Excellence in Logistics Award (2020)
Professional Development: Completed various professional development workshops in leadership, team development, and communication
Your Name
Transportation Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2020 - Present
Senior Transportation Coordinator
Steered the operations of a transportation team of 20, improving overall performance by 30%.
Managed the transportation of over 5,000 freight units annually, achieving a 99% on-time delivery rate.
Successfully negotiated trucking contracts, reducing transportation costs by 20%.
Implemented an effective scheduling system, reducing delays by 25%.
Managed a large customer database, maintaining accuracy and contributing to excellent customer service. May 2018 - June 2020
Transportation Coordinator
Provided top-notch customer service, improving satisfaction rates by 15%.
Streamlined data entry procedures, improving logistics accuracy by 20%.
Managed transportation logistics for more than 3,000 delivery units yearly, achieving a 98% on-time delivery and customer satisfaction score.
Assisted account management team with sales invoicing, resulting in a 10% increase in business.
UPS January 2017 - April 2018
Delivery Assistant
Assisted in dispatch duties, scheduling, and transportation of cargo, contributing to an improved dispatch accuracy rate by 20%.
Utilized advanced software for data entry, managing more than 2,000 customer accounts.
Contributed to inventory management, successfully maintaining essential stock levels.
Resume Worded University June 2018
Master's Degree - Logistics and Supply Chain Management
Relevant Courses: Advanced Transportation Management, Strategic Supply Chain Integration
Resume Worded Institute January 2017
Certified in Transportation and Logistics (CTL)
Completed rigorous industry-focused curriculum in transport and logistics
Logistics Software: SAP, Oracle Transportation Management, JDA, Lean Logistics, Freightview, ShippingEasy
Transport Regulations: DOT and OSHA Regulations, Hazardous Materials Handling, Customs Compliance, Transport Security
Planning and Scheduling: Route Planning, Freight Scheduling, Load Planning, Delivery Management, Fleet Management
Other Skills: Vendor Management, Budget Control, Cost Analysis, Negotiations, Carrier Selection, Contract Management
Certifications: Certified Supply Chain Professional (CSCP) - September 2019, Hazardous Materials Transportation Training - June 2020
Professional Affiliations: Member of the American Society of Transportation & Logistics, Associate Member of the Chartered Institute of Logistics and Transport
Projects: Implemented a cutting-edge Freight Management System at, resulting in a 15% increase in operational efficiency
Volunteering: Regular Volunteer at local food bank, managing logistics and transportation of donations

How do I add skills to a Service Dispatcher resume?

Review the job posting closely.

Go through the Service Dispatcher posting you're applying to, and identify hard skills the company is looking for. For example, skills like Operations Management, Transportation Management and Data Entry are possible skills. These are skills you should try to include on your resume.

Add industry skills like Inventory Management and Dispatching.

Add other common skills from your industry - such as Transportation, Dispatchers and Logistics Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Freight, Scheduling and Customer Service - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Service Dispatcher, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Use the exact job title.

Try to add the exact job title, Service Dispatcher, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Service Dispatcher Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Service Dispatcher job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Service Dispatcher Skills and Keywords to Include On Your Resume

Service Dispatcher Soft Skills

Here are common soft skills that appear on Service Dispatcher job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Service Dispatcher recruiter sees it. For free.

Service Dispatcher Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Customer Service Representative

Resume Example
Customer Service Manager

Resume Example
Customer Service Supervisor

Resume Example
Entry Level Customer Service Representative

Resume Example
Field Service Technician

Resume Example
Environmental Service Technician

Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Service Dispatcher resume?

Here are some of the most popular skills we see on Service Dispatcher resumes:

  • Dispatching
  • Transportation
  • Logistics Management
  • Dispatchers
  • Data Entry
  • Operations Management
  • Inventory Management
  • Transportation Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2024 Resume Worded. All rights reserved.

Get expert insights from hiring managers