Operations Assistant

Operations Assistant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Operations Assistant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Customer Service
  • Microsoft Access
  • Office Administration
  • Social Media
  • Operations Management
  • Event Planning
  • Research
  • Event Management
  • Administration
  • Sales
  • Data Entry
  • Administrative Assistance
  • Logistics Management
  • Retail
  • Marketing
  • Sports Management
  •   Show full list

Resume Skills: Administrative Tools

  • Microsoft Office Suite
  • Asana
  • Slack
  • Google Workspace
  • MS Office
  • HubSpot
  • Trello

Resume Skills: Customer Service

  • Conflict Resolution
  • Active Listening
  • Written Communication
  • Phone Etiquette
  • CRM Software
  • Customer Relationship Management (CRM)
  • Empathy
  • De-escalation Techniques

Resume Skills: Analytical

  • Data Analysis
  • Problem Solving
  • Strategic Planning
  • Time Management
  • Decision-Making

Resume Skills: Communication

  • Customer Service
  • Interdepartmental Coordination
  • Negotiation
  • Report Writing
  • Public Speaking

Resume Skills: Languages

  • English
  • Spanish
  • French

Resume Skills: Office Tools

  • MS Office Suite
  • Google Workspace
  • Adobe Suite

Resume Skills: Administrative

  • Reporting
  • Scheduling
  • File Management
  • Inventory Management
  • Event Planning
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Operations Assistant Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Operations Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded January 2021 - Present
Operations Assistant
Significantly reduced operational bottlenecks by 30% using advanced Microsoft Access functions, enhancing overall company efficiency
Implemented diversified marketing strategies, thereby boosting sales by 20% within a span of 8 months
Leveraged data entry skills to consolidate databases, thereby increasing data accuracy and reducing data redundancies
Played a key role in organizing company-wide meetings and events, managing logistics and scheduling to ensure seamless execution
Researched and implemented SalesForce applications for improved customer service, increasing customer satisfaction by 15%
Coached.com August 2018 - December 2020
Administrative Assistant
Expedited 25% faster document processing by creating a streamlined filing system
Coordinated with 10+ departments for successful execution of annual company event, managing logistics and vendor contracts
Improved office administration efficiency, harnessing Office 365 capabilities to introduce collaborative practices
Amazon February 2016 - July 2018
Customer Service Representative
Upskilled and trained 10 new employees on company's customer service protocols
Implemented customer feedback into actionable company strategies, improving customer service experiences
Resume Worded Institute December 2020
Certified Administrative Professional (CAP)
Specialized in Organizational Management
Completed Full Course while working as an Administrative Assistant part-time at Coached.com
Resume Worded University February 2016
Bachelor of Science in Business Administration
Concentration in Operations Management
Recognized on the Dean's List for exemplary academic performance
Administrative Tools: Microsoft Office Suite (Expert), Asana (Intermediate), Slack (Expert), Google Workspace (Expert)
Customer Service Skills: Conflict Resolution, Active Listening, Written Communication, Phone Etiquette, CRM Software
Analytical Skills: Data Analysis, Problem Solving, Strategic Planning, Time Management, Decision-Making
Certifications: HubSpot Inbound Marketing Certification (2020), Certified Customer Service Professional (2018)
Volunteering: Volunteer - Food Bank Organization, Organized monthly food drives, managed volunteer schedules, and assisted in recruitment (2017 - Present)
Professional Development: Completed a course on 'Effective Communication in the Workplace' conducted by Resume Worded Academic Center (2017)
Your Name
Administrative Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded March 2020 - Present
Administrative Assistant
Organized all office administration activities that improved operational efficiency by 30%
Enhanced customer service protocols, leading to an increase in overall client satisfaction by 25%
Managed successful partnership events which resulted in a 15% increase in brand awareness and lead generation
Coached.com June 2016 - February 2020
Transformed company’s social media reach, achieving an organic growth of 20% within a year
Improved guest management by integrating a visitor management software, reducing visitor waiting time by 35%
Facilitated smooth office ordering processes, reducing overheads by 10% through careful vendor negotiations
Walmart January 2013 - May 2016
Customer Service Associate
Managed customer interactions, boosting online customer ratings by 4%
Assisted in the retail sales sideline resulting in an uplift of accessory sales by 17%
Resume Worded University May 2015
Bachelor of Business Administration - Office Management
Minor in Customer Service Management
Awards: Dean's List 2013 (Top 10%)
Resume Worded Institute February 2016
Certificate in Business Communication
Focused on effectively communicating in professional settings
Completed alongside full-time employment at Coached.com
Office Tools: MS Office Suite (Advanced), Google Workspace (Proficient), Adobe Suite (Intermediate)
Customer Service: Customer Relationship Management (CRM), Conflict Resolution, Active Listening, Empathy, De-escalation Techniques
Administrative Skills: Reporting, Scheduling, File Management, Inventory Management, Event Planning
Certificates: Six Sigma Yellow Belt (2019), Customer Service Specialist Certificate (2016)
Volunteering: Annual Volunteer, New York City Marathon (2015-2020), Volunteer Organizer, Local Food Drive (2013-2016)
Training: Completed Management Trainee Program at Walmart (2014), Completed Leadership Development Program at Coached.com (2018)
Your Name
Executive Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded January 2015 - Present
Executive Assistant
Masterminded an operations management strategy that increased team productivity by 30%
Orchestrated an efficient scheduling system that saved 20 hours of executive time per week
Spearheaded a social media campaign that skyrocketed online engagement by 50%
Coached.com April 2013 - December 2014
Administrative Assistant
Engineered a centralized database system that enriched data entry precision by 60%
Designed and coordinated a promotional event that raised market penetration by 25%
Implemented a comprehensive customer feedback system, reducing customer service escalations by 20%
Zappos July 2010 - March 2013
Senior Customer Service Representative
Lead a team of 5 to handle customer inquiries helping team exceed customer satisfaction targets by 10%
Used customer feedback to identify 3 user-interface lags resulting in the website upgrade and 15% increased customer engagement
Resume Worded Institute May 2014
Certified Executive Administrator (CEA)
Completed certification while working full-time at Coached.com
Resume Worded University June 2010
Bachelor of Business Administration (BBA) - Office Management
Specialized in Organizational Behaviour and Human Resource Management
Graduated with Honors top 5% of the class
Administrative Software: MS Office (Expert), Google Workspace (Advanced), HubSpot (Proficient), Slack (Proficient), Trello (Advanced), Asana (Advanced)
Communication: Customer Service (Expert), Interdepartmental Coordination (Advanced), Negotiation (Proficient), Report Writing (Advanced), Public Speaking (Intermediate)
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Tell Me More – Business English course (2016), Time Management Strategies for Executive Assistants (2017)
Leadership & Volunteering: Local Chamber of Commerce - Membership Committee Member (2015 - Present), Feed the City - Volunteer Coordinator (2014 - Present)
Projects: Developed and implemented a streamlined meeting booking process for directors at Resume Worded, resulting in a 30% reduction in scheduling conflicts.
Awards: Outstanding Administrative Support Award at Zappos (2012), Star Performer - Coached.com (2014)

Compare Your Resume To These Operations Assistant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to an Operations Assistant resume?

Review the job posting closely.

Go through the Operations Assistant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Customer Service, Research and Office Administration are possible skills. These are skills you should try to include on your resume.

Add industry skills like Microsoft Access and Social Media.

Add other common skills from your industry - such as Event Management, Operations Management and Event Planning - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Logistics Management, Marketing and Sales - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show operational experience.

Recruiters are going to want to see real operational experience for most Operations Assistant roles, so emphasize any experience you have improving operations of a company and general operational efficiency.

Demonstrate supply chain experience.

Operations Assistant recruiters like to see experience dealing with logistics and different parts of the supply chain. Try to include accomplishments where you improved supply chain processes and increased efficiency.

Use the exact job title.

Try to add the exact job title, Operations Assistant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Operations Assistant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Operations Assistant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Operations Assistant Skills and Keywords to Include On Your Resume

Operations Assistant Soft Skills

Here are common soft skills that appear on Operations Assistant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Operations Assistant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Business Operations Manager

Resume Example
Technical Operations Manager

Resume Example
Sales Operations Manager

Resume Example
Marketing Operations Manager

Resume Example
Operations Associate (Entry Level Operations Manager)

Resume Example
Executive Assistant to CEO

Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Operations Assistant resume?

Some effective Operations Assistant skills you can add to your resume include:

  • Customer Service
  • Microsoft Access
  • Office Administration
  • Social Media
  • Operations Management
  • Event Planning
  • Research
  • Event Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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