Operations Analyst

Operations Analyst Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Operations Analyst job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Data Analysis
  • Business Analysis
  • SQL
  • Equities
  • Financial Services
  • Microsoft Access
  • Banking
  •  Find out what your resume's missing
  • Financial Analysis
  • Risk Management
  • Finance
  • Derivatives
  • Visual Basic for Applications (VBA)
  • Investment Banking
  • Business Process Improvement
  • Middle Office Operations
  • Customer Service
  • Operations Management
  • Management
  • Accounting
  • Operational Analysis
  • Customer Relationship Management (CRM)

  •   Show full list

Resume Skills: Tools

  • MS Office Suite
  • Salesforce
  • SAP
  • NetSuite
  • Tableau (Beginner)
  • Excel
  • Tableau
  • Oracle
  • SQL
  • MS Project
  • Jira
  • Asana
  • Zoho Projects
  • Basecamp
  • Trello
  • JIRA
  • Slack
  • Microsoft Excel
  • Microsoft Access
  • PowerBI
  • SAP MM
  • PowerBi
  • AutoCAD
  • SPSS
  • Google Analytics
  • Power BI
  • Microsoft Power BI
  • Microsoft Project
  •  Match your resume to these skills

Resume Skills: Project Management

  • MS Project
  • Jira
  • Asana
  • Zoho Projects
  • Basecamp
  • Trello
  • JIRA
  • Slack
  • Microsoft Project
  • Lean Six Sigma
  • Agile methodologies
  • Agile
  • Microsoft Teams
  • Inventory Management
  • JIT
  • ERP
  • MRP
  • Demand Forecasting
  • Distribution Logistics
  • Vendor Management
  •  Match your resume to these skills

Resume Skills: Data Analysis

  • SQL
  • Predictive Modeling
  • Data Mining
  • Data Visualization
  • Statistical Analysis
  • Business Analysis
  • Regression Analysis
  • A/B Testing
  • Excel
  • Access
  • Tableau
  • Python
  • SAS
  • SPSS
  • Python (numpy, pandas)
  • PowerBI
  • Google Data Studio
  •  Match your resume to these skills

Resume Skills: Techniques

  • Operations Management
  • Project planning
  • Lean Six Sigma
  • Process Improvement
  • KPI Management
  • Risk Analysis
  • Lean Manufacturing
  • Six Sigma
  • Continuous Improvement
  • Inventory Management
  • Sourcing & Procurement
  • Demand Forecasting
  • Agile methodology
  • Kanban
  • JIT Production
  •  Match your resume to these skills

Resume Skills: Operations

  • Business Process Improvement
  • Performance Metrics
  • Inventory Management
  • Data Analysis
  • Operational Risk Management
  • Supply Chain Management
  • Process Mapping
  • Lean Six Sigma
  • Quality Control
  • Capacity Planning
  • JIT Manufacturing
  •  Match your resume to these skills

Resume Skills: Data Analytics

Resume Skills: Operational

Resume Skills: Other

  • Financial Reporting
  • Budget Planning
  • Business Process Improvement
  • ERP strategies
  • Financial Analysis
  • Business Modeling
  • Performance Metrics
  • Operational Auditing
  • ERP Software (Oracle, SAP)
  • CRM Software (Salesforce, Zoho)
  • Microsoft Suite
  •  Match your resume to these skills

Resume Skills: Languages

Resume Skills: Certifications

Resume Skills: Software Applications

Resume Skills: Process Improvement Approaches

Resume Skills: Methodologies

Resume Skills: Technical Proficiencies

Resume Skills: Analytical

Resume Skills: Industry Knowledge

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Operations Analyst Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Operations Analyst Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Operations Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Goldman Sachs January 2019 - Present
Senior Operations Analyst
Generated a new method for data analysis resulting in a 30% increase in operational efficiency
Streamlined risk management processes, reducing errors by 45% and increasing process speed by 20%
Implemented new CRM system, leading to a 50% decrease in customer complaints
Enhanced financial analysis methodology, which led to 10% savings in operational costs over two years
Used SQL queries to automate data extraction amounting to 25% time savings each week
Resume Worded June 2016 - December 2018
Operations Analyst
Expedited client order processing by 30% by introducing a new approach to business analysis
Reduced manual workload by 40% through the development and implementation of VBA code in Microsoft Access
Managed a successful audit of middle office operations, ensuring 100% regulatory compliance
Bank of America January 2014 - May 2016
Junior Operations Analyst
Elevated document accuracy by 25% by implementing stricter quality control protocols
Improved team's investment banking know-how by holding monthly training seminars
Orchestrated an end-to-end customer service training program, leading to a 15% increase in positive customer feedback
Resume Worded Institute August 2018
Master of Business Administration (MBA) - Operations
Specialization in Operational Management
Resume Worded University May 2014
Bachelor of Science in Business Administration - Minor in Information Systems
GPA: 3.9/4.0, Dean's List (Top 10%)
Software Tools: MS Office Suite (Expert), Salesforce (Advanced), SAP (Advanced), NetSuite (Proficient), Tableau (Beginner)
Data Analysis: SQL (Advanced), Predictive Modeling, Data Mining, Data Visualization, Statistical Analysis
Operational Skills: Supply Chain Management, Process Improvement, Quality Assurance, Risk Management, Inventory Management
Other: Financial Reporting, Budget Planning, Business Process Improvement, ERP strategies
Certifications: Lean Six Sigma Black Belt, Certified Business Process Manager (CBPM)
Projects: Led a project to implement a new ERP system at Resume Worded, resulting in 20% increase in operational efficiency
Leadership & Volunteering: Mentor - Women in Business Club at Resume Worded University, Volunteer - Local Food Bank
Awards: Goldman Sachs Employee of the Year (2020), Bank of America Rising Star Award (2016)
Your Name
Operations Analyst Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded July 2019 - Present
Operations Manager
Managed a team of 15 Operations Analysts, leading to a 35% increase in operational efficiency
Introduced enhanced data analysis techniques, resulting in a 20% increase in Process Improvement
Reduced support tickets by 30% by identifying and fixing key operational bottlenecks
Boosted client satisfaction rates by 20% after developing strategic policies focused on Customer Relationship Management
Managed budgeting and financial analysis for the operations department, ensuring 100% accountability and reducing fiscal wastes by 25%
Coached.com March 2015 - June 2019
Senior Operations Analyst
Designed new operational processes which improved delivery time by 25%
Managed the restructuring of the finance division resulting in a 15% reduction in costs
Improved risk management strategies leading to a 20% decrease in operation errors
JPMorgan Chase February 2010 - February 2015
Operations Analyst
Supported a 10% growth in revenue through optimized accounting practices
Applied SQL knowledge to refine data extraction, reducing associated time by 15%
Boosted process efficiency by introducing VBA for automation tasks
Resume Worded University June 2014
Master of Business Administration (MBA) - Operations Management
Specialized in Operations strategy & optimization
Resume Worded Academic Center January 2010
Certified Analytics Professional (CAP)
Part-time certification concurrent with the role at JPMorgan Chase
Tools: Excel, Tableau, SAP, Oracle, SQL, MS Project
Techniques: Operations Management, Project planning, Lean Six Sigma, Process Improvement, KPI Management, Risk Analysis
Languages: English (Native), Spanish (Conversational), Mandarin (Basic)
Certifications: LEAN Six Sigma Green Belt (2013), APICS Certified Supply Chain Professional (2012)
Leadership & Volunteering: Mentor for new hires in the Operations Department, Coached.com
Awards: Top Performer Award - JPMorgan Chase (2013 & 2014)
Projects: Led Operational Efficiency Improvement project in 2018; resulted in 20% reduction in redundant steps
Your Name
Business Operations Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Coached.com May 2017 - Present
Business Operations Analyst
Implemented a robust financial analysis model, improving revenue forecasts by 20%
Boosted middle office operations by 25% by enhancing business processes
Implemented innovative risk management policies, reducing operational errors by 35%
Revamped accounting practices leading to an annual savings of 10%
Leveraged SQL knowledge to streamline data extraction processes, reducing complexity and saving an average of 15 hours per week
Citigroup January 2013 - April 2017
Operations Analyst
Amplified efficiency in data analysis leading to a 15% increase in project turnaround times
Streamlined database operation through expert application of VBA and Microsoft Access
Cut operational costs by 10% through careful review and enhancement of financial services
Barclays June 2010 - December 2012
Junior Operations Analyst
Reduced reporting errors by 20% by implementing more accurate data gathering processes
Aided in the successful launch of a new customer service initiative, leading to a 10% increase in customer satisfaction
Using business analysis tools, identified a potential savings area, resulting in a 5% budget reduction
Resume Worded University May 2017
Master of Business Administration - Finance
Concentration in Operational Efficiency, Financial Analysis and Strategic Planning
Resume Worded University May 2010
Bachelor of Science in Business Administration
Majors in Finance & Operations Management
Graduated Cum Laude (Top 15%)
Analytical Tools: Microsoft Excel (Advanced), Microsoft Access, Tableau, SQL, PowerBI
Methodologies: Six Sigma, Kaizen, TQM, JIT, Lean Manufacturing
Project Management Tools: MS Project, JIRA, Trello, Asana, Slack
Other Skills: Financial Analysis, Business Modeling, Performance Metrics, Operational Auditing
Certifications: Certified Business Analysis Professional (CBAP), Six Sigma Green Belt Certification
Volunteering: Business Mentor, Small Business Development Center
Projects: Developed SOPs resulting in 30% increase in operational efficiency at Coached.com
Awards: Employee of the Year, Coached.com (2019), Rising Star, Citigroup (2015)

How do I add skills to an Operations Analyst resume?

Review the job posting closely.

Go through the Operations Analyst posting you're applying to, and identify hard skills the company is looking for. For example, skills like Equities, Microsoft Access and Business Analysis are possible skills. These are skills you should try to include on your resume.

Add industry skills like Banking and Financial Services.

Add other common skills from your industry - such as Financial Analysis, SQL and Data Analysis - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Accounting, Risk Management and Operational Analysis - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Operations Analyst resume, highlight projects that involved problems that were technically complex or mattered to the company.

Show evidence of your analytical skills.

Analytical skills involve your ability to break down a problem and come up with effective solutions. On Operations Analyst resumes, hiring managers want to see evidence of how you analyzed quantitative or qualitative data.

Use the exact job title.

Try to add the exact job title, Operations Analyst, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Operations Analyst Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Operations Analyst job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Operations Analyst Skills and Keywords to Include On Your Resume

Operations Analyst Soft Skills

Here are common soft skills that appear on Operations Analyst job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Operations Analyst Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Business Operations Manager

Resume Example
Technical Operations Manager

Resume Example
Sales Operations Manager

Resume Example
Marketing Operations Manager

Resume Example
Operations Associate (Entry Level Operations Manager)

Resume Example
Customer Success Operations Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on an Operations Analyst resume?

On top Operations Analyst resumes, skills like Data Analysis, Business Analysis, SQL, Equities, Financial Services, Microsoft Access, Banking and Financial Analysis appear most often.

Depending on the exact role you're applying to, skills like Risk Management, Finance, Operational Analysis, Business Process Improvement and Accounting can also be effective keywords to include on your resume.

How do resume skills compare between a Marketing Operations Analyst and a Business Operations Analyst?

Popular skills we often see on resumes for Marketing Operations Analyst positions include:

  • Marketing Operations
  • Marketing Automation
  • Marketo
  • Salesforce.com
  • Pardot
  • Email Marketing
  • Google Analytics
  • Digital Marketing

In comparison, skills we see on Business Operations Analyst resumes include:

  • Linux
  • Unix
  • Windows Server
  • BMC Control-M
  • ITIL
  • Windows
  • Nagios
  • Oracle Database

What are good resume skills to include for different Operations Analyst roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Business Operations Analyst: Linux, Unix, Windows Server, BMC Control-M and ITIL
  • Financial Operations Analyst: Financial Analysis, Financial Reporting, Finance, Accounting and Account Reconciliation
  • Marketing Operations Analyst: Marketing Operations, Marketing Automation, Marketo, Salesforce.com and Pardot
  • Information Technology Operations Analyst: IT Operations, Incident Management, IT Service Management, Active Directory and Problem Management
  • Sales Operations Analyst: Sales Operations, Salesforce.com Administration, Tableau, Customer Relationship Management (CRM) and Sales Process

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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