Customer Support Analyst

Customer Support Analyst Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Customer Support Analyst job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Technical Support
  • Troubleshooting
  • Customer Support
  • Active Directory
  • Windows
  • Software Documentation
  • Networking
  • Salesforce.com
  • Windows 7
  • Microsoft SQL Server
  • Computer Hardware
  • SQL
  • Customer Relationship Management (CRM)
  • Software as a Service (SaaS)
  • Databases
  • Business Analysis
  • Windows Server
  • Contact Centers
  • Windows XP
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Customer Support Analyst Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Customer Support Analyst resume?

1
Review the job posting closely.

Go through the Customer Support Analyst posting you're applying to, and identify hard skills the company is looking for. For example, skills like Customer Support, Salesforce.com and Active Directory are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Troubleshooting and Technical Support.

Add other common skills from your industry - such as Software Documentation, Networking and Windows - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Business Analysis, Computer Hardware and SQL - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Customer Support Analyst resume, highlight projects that involved problems that were technically complex or mattered to the company.

5
Show evidence of your analytical skills.

Analytical skills involve your ability to break down a problem and come up with effective solutions. On Customer Support Analyst resumes, hiring managers want to see evidence of how you analyzed quantitative or qualitative data.

6
Use the exact job title.

Try to add the exact job title, Customer Support Analyst, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Customer Support Analyst Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Customer Support Analyst job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Customer Support Analyst Skills and Keywords to Include On Your Resume

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Customer Support Analyst recruiter sees it. For free.

Customer Support Analyst Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Customer Service Representative


Resume Example
Director of Customer Service


Resume Example
Logistics Support Specialist


Resume Example
Desktop Support Representative


Resume Example
Desktop Support Analyst


Resume Example
Desktop Support Specialist


Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Customer Support Analyst resume?

Here are some of the most popular skills we see on Customer Support Analyst resumes:

  • Technical Support
  • Troubleshooting
  • Customer Support
  • Active Directory
  • Windows
  • Software Documentation
  • Networking
  • Salesforce.com

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2022 Resume Worded. All rights reserved.