Commercial Account Manager

Commercial Account Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Commercial Account Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Commercial Insurance
  • Property & Casualty Insurance
  • General Insurance
  • Account Management
  • Liability
  • Casualty Insurance
  • Workers Compensation
  • Umbrella Insurance
  • Professional Liability
  • Insurance
  • Underwriting
  • Legal Liability
  • Sales Process
  • Sales Management
  • Customer Retention
  • Sales Operations
  • Employment Practices Liability
  • Sales
  • Commercial Banking
  • Credit
  • Credit Analysis
  • Commercial Lending
  • Banking
  • Financial Analysis
  • Portfolio Management
  • Loans
  • Business Relationship Management
  • Risk Management
  • Commercial Mortgages
  • Credit Risk
  • Retail Banking
  • Finance
  • Mortgage Lending
  •   Show full list

Resume Skills: Insurance Underwriting

  • Commercial Lines
  • General Liability
  • Property and Casualty
  • Risk Analysis
  • Loss Control
  • Pricing Models

Resume Skills: Industry Software

  • Microsoft Office Suite
  • Applied Epic
  • AMS 360
  • Salesforce

Resume Skills: Industry Regulation & Compliance

  • HIPPA
  • SOX
  • GDPR
  • State Insurance Laws

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • French

Resume Skills: Client Management

  • Account Relationships
  • Client Retention
  • Client Expansion
  • CRM software (Salesforce, Zoho, Hubspot)
  • Negotiation
  • Conflict Resolution

Resume Skills: Sales & Marketing

  • B2B Sales
  • Lead Generation
  • Market Research
  • Strategic Planning
  • Sales Forecasting
  • Market Analysis

Resume Skills: Finance

  • Financial Modeling
  • Risk Management
  • Cash Flow Forecasting
  • Option Pricing
  • Profitability Analysis
  • Strategic Financial Planning

Resume Skills: Tech Savvy

  • MS Office Suite
  • Google Workspace
  • Tableau
  • SQL
  • Python

Resume Skills: Risk Analysis

  • Risk visualization
  • Loss reserving
  • Risk load calculation
  • Exposure analysis
  • Reinsurance structure analysis
  • Underwriting inspection

Resume Skills: Software

  • Microsoft Dynamics
  • Oracle Financials
  • SAP
  • Microsoft Excel
  • Power BI
  • RiskLink

Resume Skills: Regulations

  • ACA regulation expertise
  • State insurance laws knowledge
  • NAIC compliance
  • Workers' Compensation regulation knowledge
  • ERISA law expertise
  • Flood insurance regulations knowledge
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Commercial Account Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Commercial Account Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Commercial Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Senior Commercial Account Manager
Implemented strategic sales process modifications, contributing to a 23% increase in regular commercial insurance clients
Negotiated a major professional liability insurance policy leading to a 18% revenue increase
Led the account management team in establishing long-term relationships, achieving 90% customer retention rate
Managed large commercial insurance accounts with efficient credit analysis, reducing bad debt 15%
Introduced effective sales operations practices that increased the overall team efficiency by 30%
Coached.com April 2019 - December 2021
Commercial Account Manager
Established an improved sales management system, leading to an uptick in umbrella insurance sales by 40%
Spearheaded the casualty insurance portfolio, reducing legal liability by 19%
Supervised 15 employees in general insurance sales, increasing annual sales figures by 22%
Allstate Insurance June 2017 - March 2019
Associate Account Manager
Developed and implemented a new customer retention strategy that reduced account cancellations by 28%
Led a team to champion the integration of a new Workers Compensation underwriting process
Coordinated a customer-care protocol, enhancing commercial banking client satisfaction by 27%
EDUCATION
Resume Worded University May 2017
Master of Business Administration (MBA) - Strategic Management
Focused studies in Project Management and Account Development
Resume Worded University May 2015
Bachelor of Business Administration (BBA) - Finance
Graduated cum laude
Relevant Coursework: Financial Analytics, Brand Strategy, Business Communication
SKILLS
Client Management: Account Relationships, Client Retention, Client Expansion, CRM software (Salesforce, Zoho, Hubspot), Negotiation, Conflict Resolution
Sales & Marketing: B2B Sales, Lead Generation, Market Research, Strategic Planning, Sales Forecasting, Market Analysis
Finance: Financial Modeling, Risk Management, Cash Flow Forecasting, Option Pricing, Profitability Analysis, Strategic Financial Planning
Tech Savvy: MS Office Suite (Proficient), Google Workspace (Proficient), Tableau (Basic), SQL (Intermediate), Python (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Financial Planner (CFP)
Leadership & Volunteering: Volunteer, United Way (Helped raise over $20k), Member, Resume Worded University Alumni Association (Fundraising Committee)
Projects: Established and maintained a successful freelance consultancy project helping SMBs streamline their sales processes and improve profitability
Professional Achievements: Account Manager of The Year (2020, Coached.com), Quota Crusher Award (Multiple Quarters at Resume Worded)
Your Name
Property & Casualty Account Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded August 2022 - Present
Property & Casualty Account Specialist
Navigated 30+ complex property & casualty insurance case executions resulting in a 35% increased customer satisfaction rating
Strengthened the company's casualty insurance portfolio alleviating potential legal liability
Managed a $30M portfolio containing large property insurance accounts improving asset revenue by 12%
Revamped the workers compensation and employment practices liability policies, decreasing company liability by 15%
Instituted a customer feedback loop, enhancing the sales process and maintaining high customer retention
Coached.com May 2019 - August 2022
Insurance Account Analyst II
Oversaw commercial banking operations and ensured compliance with industry regulations
Achieved a credit recovery rate of 82% through effective credit analysis and debriefs
Spearheaded an initiative to train peers on new umbrella insurance products contributing to sales growth by 20%
State Farm March 2017 - April 2019
Jr. Insurance Analyst
Streamlined the underwriting process, reducing process time by 25%
Managed policy data input for 1000+ clients, improving data accuracy by 34%
Participated in sales training programs eventually contributing to a 15% sales growth
EDUCATION
Resume Worded Institute May 2021
Certification in Property & Casualty Insurance (CPCU)
Focused on risk management principles, and practices related to Property & Casualty insurance
Resume Worded University May 2016
Bachelor of Business Administration - Finance
Coursework emphasis on Insurance principles and risk management
Awarded: Dean's List 2016 (Top 5% of class)
SKILLS
Risk Analysis: Risk visualization, Loss reserving, Risk load calculation, Exposure analysis, Reinsurance structure analysis, Underwriting inspection
Software: Microsoft Dynamics, Oracle Financials, SAP, Microsoft Excel, Power BI, RiskLink
Regulations: ACA regulation expertise, State insurance laws knowledge, NAIC compliance, Workers' Compensation regulation knowledge, ERISA law expertise, Flood insurance regulations knowledge
OTHER
Certifications: Licensed Insurance Producer - Property & Casualty (2022), American Insurance Association Customer Service Certification (2021)
Leadership & Volunteering: Chair - Resume Worded Charity for Financial Education (2020 - Present), Advisor - Young Insurance Professionals Network (2018 - Present)
Projects: Developed user-friendly Property Casualty insurance orientation guide used companywide at Resume Worded (2022), Initiated 'Invest in You' financial literacy workshop series at Coached.com (2020)
Your Name
Insurance Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com November 2021 - Present
Insurance Account Executive
Leveraged product knowledge to upsell and expand commercial insurance contracts, resulting in revenue growth of $2.3M
Implemented a new sales management strategy that improved the sales operations and in turn lead to 20% annual sales growth
Instrumental in the development and roll-out of an improved credit analysis process, causing a decrease in portfolio risk by 17%
Directed efficient management of professional liability claims, mitigating company risk by 20%
Developed cross-departmental team to focus on account management issues, resolving 90% customer concerns
Resume Worded June 2018 - October 2021
Commercial Lines Underwriter
Decreased the turnover rate by 30% by incorporating practical and effective retention strategies
Managed 5 key commercial banking relationships resulting to a portfolio growth of 18%
Enhanced policy coverages to include more casualty insurance options increasing customer protection
Farmers Insurance January 2016 - June 2018
General Liability Adjuster
Brought down service costs by $50K through selective sourcing of legal services and effective negotiation
Coordinated legal and engineering investigations of product liability claims
Implementation of an umbrella insurance policy review mechanism saw a drop in policy cancellation by 12%
EDUCATION
Resume Worded University June 2021
Master's Degree - Risk Management and Insurance
Awarded with Cum Laude distinction
Resume Worded Academic Center January 2018
Certified Insurance Professional (CIP)
Recognized as top performer in Underwriting Essentials and Insurance Against Liability claims
SKILLS
Insurance Underwriting: Commercial Lines, General Liability, Property and Casualty, Risk Analysis, Loss Control, Pricing Models
Industry Software: Microsoft Office Suite, Applied Epic, AMS 360, Salesforce
Industry Regulation & Compliance: HIPPA, SOX, GDPR, State Insurance Laws
Languages: English (Native), Spanish (Fluent), French (Intermediate)
OTHER
Certifications: Associate in Commercial Underwriting (AU), Chartered Property Casualty Underwriter (CPCU)
Continuing Education: Completed annual insurance update courses to stay abreast of changes in the industry
Leadership & Volunteering: Insurance Professionals Mentorship Program( Mentor), American Red Cross Volunteer
Projects: Developed comprehensive guidebook on best practices to manage property and casualty claims

How do I add skills to a Commercial Account Manager resume?

1
Review the job posting closely.

Go through the Commercial Account Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Casualty Insurance, Liability and Umbrella Insurance are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Property & Casualty Insurance and Commercial Insurance.

Add other common skills from your industry - such as Workers Compensation, General Insurance and Account Management - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Underwriting, Commercial Mortgages and Sales Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Commercial Account Manager resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Commercial Account Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

6
Use the exact job title.

Try to add the exact job title, Commercial Account Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Commercial Account Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Commercial Account Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Commercial Account Manager Skills and Keywords to Include On Your Resume

Commercial Account Manager Soft Skills

Here are common soft skills that appear on Commercial Account Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Commercial Account Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What are the top skills you should add to your Commercial Account Manager resume?

The most common skills and keywords we found on Commercial Account Manager resumes and job postings were Commercial Insurance, Property & Casualty Insurance, General Insurance, Account Management, Liability, Casualty Insurance, Workers Compensation and Umbrella Insurance.

Skills like Credit Analysis, Credit, Commercial Mortgages, Sales Management and Underwriting also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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