Claims Administrator

Claims Administrator Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Claims Administrator job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Claims Management
  • Insurance
  • Claims Handling
  • Liability
  • Workers Compensation
  • Commercial Insurance
  • General Insurance
  • Property & Casualty Insurance
  • Claim Investigation
  • Claims Resolution
  • Workers' Compensation Claims
  • Legal Liability
  • Litigation Management
  • Insurance Claims
  • Data Entry
  • Mediation
  • Office Administration
  • Risk Management
  • Casualty Insurance
  • Customer Service
  •   Show full list

Resume Skills: Insurance software

  • Microsoft Dynamics 365
  • Riskmaster
  • ClaimCenter
  • ClaimXperience
  • LexisNexis
  • NASCO
  • Mercury Claims & Work Suite

Resume Skills: Product Knowledge

  • General Liability
  • Professional Liability
  • Workers Compensation
  • Auto Insurance
  • Property Insurance

Resume Skills: Technical

  • Data Analysis
  • Risk Assessment
  • Financial Forecasting
  • Underwriting Evaluation

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • French

Resume Skills: Claims Management

  • Claim Evaluation
  • Injury Claims
  • Property Damage Claims
  • Fraud Detection

Resume Skills: Software

  • Microsoft Office Suite
  • Automated Claim Systems
  • SQL

Resume Skills: Regulations

  • Insurance Laws
  • Financial Regulations
  • Privacy Laws
  • HIPAA

Resume Skills: Risk Assessment Tools

  • SAP Risk Management
  • JD Edwards EnterpriseOne
  • Predictive Analytics

Resume Skills: Technical Proficiency

  • Microsoft Office Suite
  • Database Management
  • Advanced Excel (Pivot tables, vlookups, macros)

Resume Skills: Regulatory Compliance

  • FAIR Plan regulations
  • COBRA
  • ERISA
  • ACA
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Claims Administrator Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Claims Administrator Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Claims Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2022 - Present
Senior Claims Administrator
Managed a high volume of insurance claims, implementing efficient handling methods to decrease processing time by 35%
Led a team of Junior Administrators, fostering their professional development and improving team performance by 50%
Conducted detailed investigations into complex claim cases, saving the company $500K in undue payouts
Contributed to the development of new risk management strategies, reducing claim frequency by 20%
Negotiated successful resolutions in over 50 liability litigation cases, mitigating further legal expenses and optimizing company resources
Resume Worded June 2019 - December 2021
Claims Administrator
Strengthened company's claims handling process, reducing customer complaints by 70%
Processed over 1,000 general insurance claims monthly, maintaining accuracy levels above 98%
Initiated and sustained productive relationships with insurance representatives, significantly enhancing service delivery
Provided excellent customer service, improving client retention rates to 95%
New York Life Insurance April 2016 - May 2019
Claims Assistant
Managed data entry tasks, decreasing errors causing claim rework by 30%
Assisted in handling Workers' Compensation Claims, ensuring compliance to legal guidelines
Provided administrative support to claims team, improving overall operational efficiency by 40%
EDUCATION
Resume Worded University May 2016
Master of Business Administration - Insurance Management
Focus on insurance policy management and risk assessment
Resume Worded Institute May 2014
Bachelor of Science - Finance
Minor in Statistics
Dean's List 2013 - Top 10%
SKILLS
Claims Management: Claim Evaluation, Injury Claims, Property Damage Claims, Fraud Detection
Software: Microsoft Office Suite (Proficient), Automated Claim Systems (Advanced), SQL (Basic)
Regulations: Insurance Laws, Financial Regulations, Privacy Laws, HIPAA
OTHER
Certifications: Certified Claims Manager from National Institute for Automotive Service Excellence (2021), Certified Fraud Examiner (2017)
Leadership & Volunteering: Chairperson at Local Community Insurance Forum, Volunteer at Car Safety Promotion Events
Professional Development: Regular attendance of webinars and workshops related to Claim Management and Insurance Law.
Awards: Employee of the Year at Resume Worded (2020), Excellence in Service Award from New York Life Insurance (2017)
Your Name
Claims Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Progressive Corporation March 2023 - Present
Claims Specialist
Handled claim investigations of complex commercial insurance cases, resulting in $2M corporate savings
Facilitated successful mediations in more than 60 Workers' Compensation Claims disputes
Implemented an updated claims resolution process, improving client satisfaction to 98%
Utilized analytical skills to mitigate legal liability, preventing potential losses of over $1M
Managed and trained a team of claims assistants, boosting their productivity by 60%
Resume Worded June 2020 - February 2023
Claims Administrator
Administered Property & Casualty Insurance claims, reducing claim settlement period by 50%
Enhanced the quality of customer service, resulting in a 10% increase in customer retention
Implemented strategies that improved claims management efficiency by 40%
Liberty Mutual Group July 2017 - May 2020
Claims Assistant
Streamlined office administration processes, achieving a productivity increase of 25%
Assisted in handling over 500 claim investigations annually, maintaining high standards of accuracy and timeliness
EDUCATION
Resume Worded Institute May 2017
Master's Degree in Insurance and Risk Management
Course Highlights: Claim Handling, Underwriting & Marketing, Insurance Law
Resume Worded University June 2014
Bachelor of Commerce - Insurance and Actuarial Science
Minor in Business Administration
Part of the management team of the University Insurance Society
SKILLS
Insurance software: Microsoft Dynamics 365, Riskmaster, ClaimCenter, ClaimXperience, LexisNexis
Product Knowledge: General Liability, Professional Liability, Workers Compensation, Auto Insurance, Property Insurance
Technical: Data Analysis, Risk Assessment, Financial Forecasting, Underwriting Evaluation
Languages: English (Native), Spanish (Fluent), French (Conversational)
OTHER
Certifications: Associate in Claims (AIC) - American Institute For Chartered Property Casualty Underwriters, Certified Professional in Insurance and Risk Management (CPIRM)
Leadership & Volunteering: ProBono Insurance Consultant - Non-profit organizations, Mentor - Resume Worded Institute's Insurance Studies Program
Conferences & Workshops: Annual Insurance Risk & Control Conference – Participating member since 2017, Workshop on Emerging Trends in Insurance Claims - 2019
Awards: Excellence in Claims Service Award - Progressive Corporation, 2024, Claims Administrator of the Year - Resume Worded, 2022
Your Name
Claims Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com April 2023 - Present
Claims Analyst
Designed metrics and analytical reports, providing insights that led to a 30% reduction in claim cost
Managed loss exposures effectively, saving the company over $2M in potential losses
Leveraged analytics in handling litigation management, resulting in a 40% decrease in legal issues
Provided expertise in general insurance, driving process improvements and effectiveness
Coordinated training programs for new administrators, enhancing performance levels by 60% and reducing induction time by 50%
Resume Worded August 2020 - March 2023
Claims Administrator
Processed and resolved over 10,000 insurance claims, maintaining a customer satisfaction rate of 97%
Pivotal in upgrading insurance claims software, improving processing speed by 35%
Navigated difficult claims resolution scenarios, preventing potential legal complications
State Farm February 2017 - July 2020
Claims Assistant
Aided in managing liability claims, ensuring accurate and timely processing
Simplified workflow through efficient data entry, reducing data-related errors by 30%
Improved office administration efficiency, facilitating an increase in team productivity by 20%
EDUCATION
Resume Worded University May 2016
Master of Arts in Financial Management
Specialization in Insurance Claims Management
Resume Worded Institute May 2014
Bachelor's Degree in Business Administration
Majored in Finance
Awarded Resume Worded Scholar (Top 5% of class)
SKILLS
Claims Processing Software: NASCO, ClaimXperience, Mercury Claims & Work Suite
Risk Assessment Tools: SAP Risk Management, JD Edwards EnterpriseOne, Predictive Analytics
Technical Proficiency: Microsoft Office Suite, Database Management, Advanced Excel (Pivot tables, vlookups, macros)
Regulatory Compliance: FAIR Plan regulations, COBRA, ERISA, ACA
OTHER
Certifications: English Advanced Claims (EAC) Certification (2022), Property & Casualty Claim Law Associate (PCLC - 2021)
Leadership & Volunteering: Mentor at Financial Literacy Non-Profit (2019-Present), Lion's Club Member(2018-Present)
Projects: Developed an automated claims process reducing processing time by 30% (Project Lead, Coached.com, 2023)
Awards: Claims Excellence Award, Coached.com (2023), Superior Service Award, State Farm (2019)

How do I add skills to a Claims Administrator resume?

1
Review the job posting closely.

Go through the Claims Administrator posting you're applying to, and identify hard skills the company is looking for. For example, skills like Property & Casualty Insurance, Liability and Insurance are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Claims Management and Claims Handling.

Add other common skills from your industry - such as General Insurance, Commercial Insurance and Workers Compensation - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Workers' Compensation Claims, Casualty Insurance and Claim Investigation - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show your ability to multitask.

Since you're going to be interfacing with different teams and people, Claims Administrator hiring managers expect you to be able to multitask, so it's a good idea to emphasize this skillset in your resume.

5
Emphasize your administrative skills.

Recruiters look for administrative skills on your Claims Administrator, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

6
Use the exact job title.

Try to add the exact job title, Claims Administrator, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Claims Administrator Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Claims Administrator job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Claims Administrator Skills and Keywords to Include On Your Resume

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Claims Administrator Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Insurance Claims Manager


Resume Example
Salesforce Administrator


Resume Example
Junior Salesforce Administrator


Resume Example
Entry Level Claims Adjuster


Resume Example
Professional


Resume Example
Highlights (Free)


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Frequently Asked Questions

What skills do hiring managers want to see on a Claims Administrator resume?

The most common skills and keywords we found on Claims Administrator resumes and job postings were Claims Management, Insurance, Claims Handling, Liability, Workers Compensation, Commercial Insurance, General Insurance and Property & Casualty Insurance.

Skills like Workers' Compensation Claims, Office Administration, Casualty Insurance, Mediation and Claim Investigation also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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