Entry Level Bookkeeper Interview Questions

The ultimate Entry Level Bookkeeper interview guide, curated by real hiring managers: question bank, recruiter insights, and sample answers.

Hiring Manager for Entry Level Bookkeeper Roles
Compiled by: Kimberley Tyler-Smith
Senior Hiring Manager
20+ Years of Experience
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Interview Questions on Accounting Principles

What are the main principles of accounting you consider important for an entry-level bookkeeper?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I like to ask this question to gauge your understanding of basic accounting principles and how they relate to the bookkeeping role. It's essential for a bookkeeper to have a strong foundation in these principles, as they guide the daily tasks and responsibilities of the job. So, when I ask this question, I'm looking for you to demonstrate that you have a solid grasp of the basics, such as the revenue recognition principle, matching principle, and the consistency principle. Additionally, I want to see that you understand how these principles can impact the accuracy and reliability of financial statements.

When answering this question, avoid simply listing accounting principles without explaining their relevance. Instead, briefly describe each principle and explain why it's crucial for a bookkeeper to understand and apply it. This will show me that you're not only knowledgeable about the subject, but also that you comprehend the practical implications of these principles in a real-world setting.
- Gerrard Wickert, Hiring Manager
Sample Answer
In my experience, there are several key principles of accounting that are important for an entry-level bookkeeper to understand and apply in their daily work. These principles include:

1. The matching principle - This principle ensures that expenses are recorded in the same period as the revenues they help generate. This is important for accurate financial reporting and decision-making.

2. The revenue recognition principle - This principle states that revenue should be recognized when it is earned, and not when the cash is received. It helps maintain accurate financial records and ensures that financial statements are reliable.

3. The cost principle - This principle involves recording assets at their original cost, rather than their current market value. This allows for consistency in financial reporting and helps maintain the integrity of financial statements.

4. The full disclosure principle - This principle requires that all necessary information is disclosed in the financial statements. This ensures transparency and helps stakeholders make informed decisions.

5. The consistency principle - This principle states that accounting methods should remain consistent from one period to the next. This allows for accurate comparisons and analysis of financial data.

As a bookkeeper, understanding and applying these principles is essential for maintaining accurate financial records and supporting the overall financial health of the organization.

Can you explain the difference between accrual and cash basis accounting?

Hiring Manager for Entry Level Bookkeeper Roles
This question is meant to test your understanding of two fundamental accounting methods, as well as your ability to communicate complex concepts clearly and concisely. As a hiring manager, I want to see that you can quickly and confidently differentiate between accrual and cash basis accounting, demonstrating your knowledge of the subject matter. Additionally, I'm looking for you to explain the pros and cons of each method and when one might be more appropriate than the other.

When answering this question, avoid getting bogged down in technical jargon or providing a lengthy explanation. Instead, focus on providing a concise and clear explanation, highlighting the key differences between the two methods and their practical implications. This will show me that you have a solid understanding of the concepts and can effectively communicate them to others, which is a valuable skill for a bookkeeper.
- Emma Berry-Robinson, Hiring Manager
Sample Answer
That's interesting because there are two main methods of accounting: accrual and cash basis. The key difference between these methods lies in the timing of when transactions are recorded.

In accrual basis accounting, revenues and expenses are recorded when they are earned or incurred, regardless of when the cash is actually received or paid. This method provides a more accurate picture of a company's financial health, as it reflects the company's actual financial activities in a given period.

On the other hand, cash basis accounting records transactions only when cash is received or paid. This method can be simpler to understand and maintain, but it may not provide a complete picture of a company's financial performance, as it doesn't account for outstanding receivables or payables.

As an entry-level bookkeeper, it's important to understand the differences between these methods and be able to apply the appropriate method based on the organization's needs and requirements.

How would you account for prepaid expenses and unearned revenues?

Hiring Manager for Entry Level Bookkeeper Roles
This question is designed to test your understanding of specific accounting concepts and your ability to apply them in real-world situations. As a hiring manager, I want to see that you can accurately account for these types of transactions, as they are common in the day-to-day work of a bookkeeper. When I ask this question, I'm looking for you to demonstrate your knowledge of the adjusting entry process and how it relates to the recognition of prepaid expenses and unearned revenues.

When answering this question, avoid providing a generic explanation or simply stating the definition of prepaid expenses and unearned revenues. Instead, clearly explain the process for recording these transactions, including the necessary journal entries and adjustments. This will show me that you not only understand the concepts, but also know how to apply them in a practical setting, which is crucial for a bookkeeper.
- Lucy Stratham, Hiring Manager
Sample Answer
From what I've seen, prepaid expenses and unearned revenues are common transactions that bookkeepers need to account for.

Prepaid expenses are expenses paid in advance for goods or services that will be received in the future. To account for these transactions, an asset account is created, and the expense is recorded as a debit to the prepaid expense account. As the goods or services are received, the prepaid expense account is reduced, and the expense is recognized in the appropriate expense account.

Unearned revenues, on the other hand, are payments received in advance for goods or services that have not yet been provided. To account for these transactions, a liability account is created, and the revenue is recorded as a credit to the unearned revenue account. As the goods or services are provided, the unearned revenue account is reduced, and the revenue is recognized in the appropriate revenue account.

Understanding and accurately accounting for these transactions is crucial for maintaining accurate financial records and ensuring the financial statements are reliable.

What is the accounting equation, and why is it important?

Hiring Manager for Entry Level Bookkeeper Roles
The accounting equation is a fundamental concept in the field, and I ask this question to ensure that you have a solid understanding of it. I'm looking for you to demonstrate your knowledge of the equation (assets = liabilities + owner's equity) and explain how it serves as the foundation for double-entry bookkeeping. Additionally, I want to see that you understand the significance of the accounting equation in maintaining the balance and integrity of financial records.

To answer this question effectively, avoid simply stating the equation or providing a generic explanation. Instead, explain the components of the equation, how they relate to one another, and why maintaining this balance is crucial for accurate financial reporting. This will show me that you have a strong grasp of the concept and its importance in the bookkeeping process.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
A useful analogy I like to remember when thinking about the accounting equation is that it's the foundation of double-entry bookkeeping. The accounting equation is:

Assets = Liabilities + Owner's Equity

This equation is important because it helps ensure that the financial statements are balanced and accurately reflect the company's financial position. In other words, the equation shows that a company's total assets are financed by its liabilities (debts) and the owner's equity (investment in the business).

As a bookkeeper, it's essential to understand the accounting equation and ensure that all transactions are recorded in a way that maintains the balance of this equation.

Can you explain the concept of double-entry bookkeeping?

Hiring Manager for Entry Level Bookkeeper Roles
Double-entry bookkeeping is a key principle in accounting, and I ask this question to assess your understanding of the concept and its application in the bookkeeping process. As a hiring manager, I want to see that you can clearly explain the logic behind double-entry bookkeeping and how it helps ensure the accuracy and reliability of financial records. I'm looking for you to demonstrate your knowledge of the process, including the use of debits and credits, and how it ties back to the accounting equation.

When answering this question, avoid providing a convoluted or overly technical explanation. Instead, focus on providing a clear and concise description of double-entry bookkeeping, highlighting its benefits and its role in maintaining the balance of financial records. This will show me that you not only understand the concept, but also recognize its practical application in the bookkeeping process.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
Double-entry bookkeeping is a fundamental concept in accounting that states that every financial transaction must be recorded in at least two accounts: one account is debited, and another account is credited. This system helps maintain the balance of the accounting equation (Assets = Liabilities + Owner's Equity) and ensures that the financial statements are accurate and reliable.

In my experience, the concept of double-entry bookkeeping is essential for entry-level bookkeepers to understand and apply in their daily work. This system helps maintain accurate financial records, supports effective financial reporting, and assists in identifying and correcting errors.

Interview Questions on Financial Statements

What are the main financial statements a bookkeeper should be familiar with?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I ask this question to assess your knowledge of the primary financial statements and their importance in the bookkeeping process. I'm looking for you to demonstrate your familiarity with the income statement, balance sheet, and cash flow statement, as well as any other relevant statements you may encounter in your role. Additionally, I want to see that you understand the purpose of each statement and how they interrelate, as this is crucial for accurate financial reporting.

To answer this question effectively, avoid simply listing the financial statements without providing any context. Instead, briefly describe each statement, its purpose, and how it contributes to the overall financial picture of a business. This will show me that you not only have a foundational knowledge of the financial statements, but also understand their significance in the bookkeeping process.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
As a bookkeeper, it's important to be familiar with the main financial statements that help provide a snapshot of a company's financial health. These statements include:

1. Income statement - This statement shows the company's revenues, expenses, and net income (or loss) over a specific period. It helps assess the company's profitability and financial performance.

2. Balance sheet - This statement provides a snapshot of the company's assets, liabilities, and owner's equity at a specific point in time. It helps evaluate the company's financial position and liquidity.

3. Cash flow statement - This statement shows the inflows and outflows of cash over a specific period. It helps assess the company's ability to generate cash and meet its financial obligations.

4. Statement of owner's equity - This statement shows the changes in owner's equity over a specific period. It helps assess the owner's investment in the company and the company's ability to retain earnings.

Understanding and being able to prepare these financial statements is crucial for bookkeepers, as they provide valuable insights into the organization's financial health and support informed decision-making.

How do you prepare a balance sheet, and what information does it provide?

Hiring Manager for Entry Level Bookkeeper Roles
When I ask this question, I'm looking for a basic understanding of the balance sheet and its purpose. It's important that you can explain the process of preparing one and the key components involved. This question helps me gauge your knowledge of financial statements and your ability to communicate complex concepts in a simple way. Make sure to mention the main sections of a balance sheet - assets, liabilities, and equity - and explain that it provides a snapshot of a company's financial position at a specific point in time. Avoid getting too technical or using jargon that might confuse a non-finance person.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
Preparing a balance sheet involves listing the company's assets, liabilities, and owner's equity at a specific point in time. The balance sheet is organized into two sections:

1. Assets - These are resources that the company owns and are expected to provide future benefits. Assets are typically classified as current (expected to be converted to cash or used within a year) or non-current (longer-term assets).

2. Liabilities and Owner's Equity - Liabilities are obligations that the company must fulfill, such as debts and payables. Owner's equity represents the owner's investment in the business and retained earnings. Like assets, liabilities can also be classified as current (due within a year) or non-current (due beyond a year).

The balance sheet provides information about the company's financial position, including its liquidity (ability to meet short-term obligations) and solvency (ability to meet long-term obligations). By analyzing the balance sheet, stakeholders can gain insights into the company's financial health and make informed decisions.

In my experience, preparing an accurate and well-organized balance sheet is a critical skill for bookkeepers, as it helps ensure the financial statements are reliable and supports effective financial reporting and decision-making.

What is a cash flow statement, and why is it important for a business?

Hiring Manager for Entry Level Bookkeeper Roles
With this question, I want to see if you understand the significance of cash flow management in a business. Your answer should demonstrate that you know what a cash flow statement is and why it's essential for tracking a company's liquidity. Be sure to mention the three main sections of a cash flow statement - operating activities, investing activities, and financing activities - and how they show cash inflows and outflows during a specific period. Don't just list the sections; explain how they help businesses make informed decisions and maintain financial stability.
- Carlson Tyler-Smith, Hiring Manager
Sample Answer
A cash flow statement is a financial report that tracks the flow of cash in and out of a business over a specific period. It's important because it provides insights into a company's liquidity and its ability to meet short-term obligations, such as paying bills and payroll. From what I've seen, there are three main sections in a cash flow statement:

1. Operating Activities: This section shows the cash generated or used by the company's primary business operations, such as sales, purchases, and salaries.

2. Investing Activities: This section records the cash flow related to the company's investments, such as buying or selling assets, equipment, or securities.

3. Financing Activities: This section reflects the cash flow from activities related to raising capital, such as issuing or repaying debt, issuing or repurchasing stocks, and paying dividends.

By analyzing the cash flow statement, businesses can identify potential cash flow issues and adjust their strategies accordingly to ensure financial stability.

How do you reconcile financial statements at the end of the accounting period?

Hiring Manager for Entry Level Bookkeeper Roles
This question is all about your attention to detail and ability to identify and resolve discrepancies in financial records. I want to hear about the steps you take to ensure that financial statements are accurate and complete. It's important to mention the process of comparing general ledger balances with external sources, like bank statements, and making necessary adjustments. Avoid giving a vague answer that lacks specifics or makes it seem like you're not familiar with the reconciliation process.
- Gerrard Wickert, Hiring Manager
Sample Answer
Reconciling financial statements at the end of an accounting period is an essential step to ensure the accuracy and completeness of financial information. In my experience, the reconciliation process typically involves the following steps:

1. Compare the balances of all accounts in the general ledger to the supporting documents, such as bank statements, invoices, and receipts.

2. Identify discrepancies between the general ledger and supporting documents and investigate the causes.

3. Make adjustments to the general ledger, if necessary, to correct any errors or omissions.

4. Review adjusting entries to ensure they are accurate and properly documented.

5. Prepare a trial balance after making all necessary adjustments, to confirm that the sum of debit balances equals the sum of credit balances.

6. Generate the financial statements, including the income statement, balance sheet, and cash flow statement, using the adjusted trial balance.

7. Review the financial statements for accuracy, consistency, and compliance with applicable accounting standards.

By following these steps, I ensure that the financial statements accurately reflect the company's financial position and performance at the end of the accounting period.

Interview Questions on Bookkeeping Software

Which bookkeeping software are you familiar with, and which one do you prefer to use?

Hiring Manager for Entry Level Bookkeeper Roles
When I ask this question, I'm trying to get a sense of your experience and comfort level with different bookkeeping tools. It's important to mention the specific software you have used in the past and discuss their features and benefits. Your answer should also give me an idea of your adaptability and willingness to learn new systems if needed. Just listing the names of the software won't be enough; make sure to explain why you prefer one over the other and how it helps you be more efficient in your work.
- Carlson Tyler-Smith, Hiring Manager
Sample Answer
I have experience working with several bookkeeping software programs, including QuickBooks, Xero, and Sage. My go-to choice is QuickBooks, mainly because of its user-friendly interface, robust features, and wide range of integrations with other business software. I find that QuickBooks makes it easy to manage various aspects of bookkeeping, from invoicing and expense tracking to payroll and reporting. However, I understand that different businesses may have unique needs, and I'm always open to learning and working with other bookkeeping software that best fits the company's requirements.

Can you discuss the main features and differences between QuickBooks and Xero?

Hiring Manager for Entry Level Bookkeeper Roles
This question is designed to test your knowledge of two popular bookkeeping software and your ability to compare and contrast their features. I want to see if you can provide an informed opinion on which software might be a better fit for a specific business. Your answer should include a discussion of the main features, pricing, user-friendliness, and any unique aspects of each software. Don't just focus on one software or give a biased opinion; instead, present a balanced comparison that highlights the pros and cons of each option.
- Carlson Tyler-Smith, Hiring Manager
Sample Answer
Both QuickBooks and Xero are popular bookkeeping software platforms that offer a range of features to help businesses manage their finances. From what I've seen, the main features of both platforms include invoicing, expense tracking, bank reconciliation, financial reporting, and payroll processing.

However, there are some key differences between the two:

1. User Interface: QuickBooks is known for its user-friendly interface, while Xero has a more modern, minimalist design. Some users may find QuickBooks more intuitive, while others might prefer Xero's sleek appearance.

2. Integrations: QuickBooks has a larger number of integrations with other business software compared to Xero, which can be beneficial for companies with diverse software ecosystems.

3. Pricing: Xero typically offers more affordable pricing plans compared to QuickBooks, making it an attractive option for small businesses or those with budget constraints.

4. Customization: QuickBooks offers more customization options for financial reports, which can be helpful for businesses with specific reporting needs.

Ultimately, the choice between QuickBooks and Xero depends on the specific requirements and preferences of the business. In my experience, both platforms can be effective tools for managing a company's finances.

How do you ensure data security and accuracy when using bookkeeping software?

Hiring Manager for Entry Level Bookkeeper Roles
As a hiring manager, I ask this question to gauge your understanding of the importance of data security and accuracy in bookkeeping. It also helps me assess your knowledge of best practices when it comes to using bookkeeping software. I'm looking for candidates who can demonstrate an understanding of the various security measures available, such as password protection, data encryption, and regular backups. Additionally, I want to know that you're proactive in ensuring data accuracy by double-checking entries, reconciling accounts, and staying up-to-date with software updates and industry standards.

A common mistake candidates make when answering this question is focusing solely on the software's features and ignoring the human aspect of data security and accuracy. Remember that your actions and attention to detail play a significant role in maintaining the integrity of the company's financial records. Don't just rely on the software to do all the work for you.
- Lucy Stratham, Hiring Manager
Sample Answer
Ensuring data security and accuracy when using bookkeeping software is crucial for maintaining the integrity of a company's financial information. I take the following steps to safeguard data and ensure accuracy:

1. Use strong passwords and enable multi-factor authentication for accessing the bookkeeping software.

2. Regularly update software and apply security patches to protect against potential vulnerabilities.

3. Limit user access to only those who need it and assign appropriate user permissions to restrict unauthorized access to sensitive financial data.

4. Backup data regularly and store backups securely, both on-site and off-site, to ensure data recovery in case of system failure or data loss.

5. Review transactions and financial reports regularly to identify errors, discrepancies, or potential signs of fraudulent activities.

6. Implement internal controls to prevent unauthorized changes to financial data, such as segregation of duties and approval processes for critical transactions.

By following these best practices, I ensure that the financial data within bookkeeping software remains secure and accurate.

How do you handle bank reconciliations using bookkeeping software?

Hiring Manager for Entry Level Bookkeeper Roles
When I ask this question, I want to see if you understand the importance of bank reconciliations and if you can effectively use bookkeeping software to perform this task. Bank reconciliations are crucial for identifying errors, discrepancies, and potential fraud. Your answer should demonstrate your knowledge of the reconciliation process, such as comparing bank statements with company records, identifying differences, and making necessary adjustments.

One mistake candidates often make when answering this question is providing a vague, generic response. Instead, give a step-by-step explanation of how you approach bank reconciliations using bookkeeping software, highlighting any specific features or tools you find particularly helpful. This will show that you have hands-on experience and a clear understanding of the process.
- Carlson Tyler-Smith, Hiring Manager
Sample Answer
Bank reconciliation is an essential process to ensure the accuracy of financial records and identify potential errors or discrepancies. When using bookkeeping software, I handle bank reconciliations by following these steps:

1. Connect the bank account to the bookkeeping software, which allows for automatic importing of bank transactions and real-time access to account balances.

2. Match transactions in the software with the corresponding transactions on the bank statement. Most bookkeeping software platforms have automated matching features that make this process more efficient.

3. Identify discrepancies between the software and the bank statement, such as missing or duplicate transactions, incorrect amounts, or unauthorized charges.

4. Investigate and resolve discrepancies by reviewing supporting documents, such as invoices, receipts, or payment records, and making necessary adjustments in the software.

5. Confirm the adjusted balance in the bookkeeping software matches the ending balance on the bank statement.

6. Document the reconciliation process, including any adjustments made and the final reconciled balance, for audit purposes.

By following these steps, I ensure that the company's financial records accurately reflect its bank transactions and maintain the integrity of its financial data.

In your experience, what are some common issues when using bookkeeping software and how do you resolve them?

Hiring Manager for Entry Level Bookkeeper Roles
This question allows me to assess your problem-solving skills and your ability to adapt when faced with challenges. I'm looking for candidates who can identify common issues they've encountered using bookkeeping software and explain how they've resolved them. This shows that you're resourceful, proactive, and able to think critically when faced with obstacles.

When answering this question, avoid complaining about software or blaming problems on the software itself. Instead, focus on how you've addressed the issues and what you've learned from those experiences. Also, avoid giving a generic response; provide specific examples of issues you've encountered and how you've resolved them to show your hands-on experience and problem-solving abilities.
- Lucy Stratham, Hiring Manager
Sample Answer
In my experience, there are a few common issues when using bookkeeping software. One issue I've encountered is data entry errors, which can lead to inaccurate financial statements. To resolve this, I always make it a point to double-check my entries and ensure that they are accurate before saving them in the system.

Another common issue is software compatibility. Sometimes, the bookkeeping software may not be compatible with other software used by the company, making it difficult to import or export data. In such cases, I find that communicating with the software providers can help resolve compatibility issues or find alternative solutions.

Lastly, I've found that staying up-to-date with software updates is important. This helps me ensure that the software is functioning at its best and that I'm using the latest features and tools available.

Interview Questions on Taxation

Can you discuss the different types of taxes a business may be responsible for?

Hiring Manager for Entry Level Bookkeeper Roles
As a hiring manager, I ask this question to gauge your understanding of various tax obligations a business may face. It's important for a bookkeeper to have a solid grasp of different tax types, such as income tax, sales tax, payroll tax, and property tax, as well as any industry-specific taxes. Your answer should demonstrate your knowledge of these tax obligations and reflect your ability to stay informed on any changes in tax laws and regulations.

When answering this question, avoid simply listing different tax types. Instead, provide a brief explanation of each tax type and how it affects a business. This will show your depth of knowledge and your ability to communicate complex financial concepts clearly.
- Lucy Stratham, Hiring Manager
Sample Answer
Certainly! A business may be responsible for several types of taxes, including:

1. Income tax: This is the tax on the company's net income. It is calculated by taking the company's revenue and subtracting allowable deductions, such as expenses and depreciation.

2. Payroll taxes: These are taxes that employers are required to withhold from employees' paychecks, such as Social Security and Medicare taxes. Employers are also responsible for paying their share of these taxes.

3. Sales tax: This is a tax on the sale of goods and services. Businesses are responsible for collecting sales tax from customers and remitting it to the appropriate government agency.

4. Property tax: This is a tax on the value of real estate and personal property owned by the business.

5. Excise tax: This is a tax on specific goods or services, such as gasoline or alcohol.

Each of these taxes has specific rules and regulations, and it's important for a business to stay compliant with all tax requirements.

How do you ensure compliance with sales tax regulations?

Hiring Manager for Entry Level Bookkeeper Roles
This question helps me understand how well you can navigate the complexities of sales tax regulations and your ability to ensure compliance. As a bookkeeper, it's crucial that you're aware of the various sales tax rates, rules, and filing requirements that apply to the company's operations. I'm looking for candidates who can demonstrate their understanding of sales tax regulations and outline the steps they take to ensure compliance.

When answering this question, avoid giving a generic response about staying informed on regulations. Instead, provide specific examples of how you've ensured compliance in the past, such as researching tax rates for different jurisdictions, setting up tax categories in bookkeeping software, or working closely with a tax advisor. This shows your hands-on experience and commitment to maintaining compliance.
- Gerrard Wickert, Hiring Manager
Sample Answer
To ensure compliance with sales tax regulations, I follow a few key steps:

1. Stay informed about the current tax rates for the jurisdictions in which the company operates. This can be done through regular research and subscribing to relevant tax news updates.

2. Accurately track sales transactions and maintain detailed records. This includes recording the sales tax collected from customers and ensuring that the tax is applied correctly based on the location of the sale.

3. Regularly review sales tax reports to ensure that the correct tax has been collected and remitted to the appropriate government agencies.

4. File sales tax returns on time and remit the collected taxes to the appropriate agencies, as required by law.

By following these steps, I can help ensure that the company stays compliant with sales tax regulations and avoids potential penalties.

What is the process for preparing and filing a company's payroll taxes?

Hiring Manager for Entry Level Bookkeeper Roles
I ask this question to assess your knowledge of payroll tax requirements and your ability to manage this crucial aspect of a company's finances. Payroll taxes can be complex, and it's essential for a bookkeeper to understand the various withholdings, deductions, and filings required. Your answer should demonstrate your knowledge of payroll tax requirements and detail the steps you take to prepare and file these taxes accurately and on time.

A common mistake candidates make when answering this question is providing a vague or overly general response. Instead, walk me through the process you follow to prepare and file payroll taxes, highlighting any specific tools or resources you rely on to ensure accuracy and compliance. This will demonstrate your hands-on experience and your commitment to staying informed on payroll tax requirements.
- Emma Berry-Robinson, Hiring Manager
Sample Answer
The process for preparing and filing a company's payroll taxes involves several steps:

1. Gather employee information, such as Social Security numbers, wages, and withholding allowances.

2. Calculate payroll taxes based on the employee's wages and the current tax rates. This includes withholding federal and state income taxes, Social Security and Medicare taxes, and any additional taxes required by the company's jurisdiction.

3. Prepare payroll tax reports detailing the taxes withheld and the employer's share of payroll taxes.

4. Remit the withheld taxes to the appropriate government agencies, either through electronic funds transfer or by mailing a check.

5. File payroll tax returns with the appropriate government agencies, typically on a quarterly basis. This includes filing Form 941 with the IRS, as well as any required state and local payroll tax returns.

By following this process, I can ensure that the company remains compliant with payroll tax regulations and avoids potential penalties.

Behavioral Questions

Interview Questions on Time Management

Can you describe a time when you had a tight deadline and how you managed to complete the task on time?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I'm looking to see how you handle pressure and manage your time effectively in this question. We all know that deadlines can be stressful, but they're also a reality in the workplace - especially in an entry-level bookkeeper position. I want to understand your approach to meeting tight deadlines, and how you balance productivity and quality. Your answer should demonstrate your ability to remain organized, focused and efficient under challenging circumstances.

When you respond, be honest about your experience but also showcase your problem-solving abilities and adaptability. I'm not expecting you to have managed a massive project on an impossible timeframe, but I do want to see how well you can navigate tough situations, adjust your plans, and communicate your progress to others.
- Carlson Tyler-Smith, Hiring Manager
Sample Answer
There was a time at my previous job where I had to complete a month-end financial report while our senior bookkeeper was on vacation. I was still relatively new to the team, and I only had a limited amount of time to finish the task. Knowing that the deadline was tight and I couldn't afford to waste any time, I broke down the project into smaller tasks and devised a schedule to complete them.

I prioritized my workload according to the project's importance and the deadlines within the report. Doing so gave me a clear vision of what needed to be done first and allowed me to allocate enough time for each task. As I worked, I made sure to keep my manager informed about my progress and any challenges I encountered. He was understanding and gave me the support I needed to complete the report on time.

One challenge that I faced was reconciling some discrepancies in our inventory. I reached out to my colleagues who were experienced in this area and they helped me navigate the issue. With their assistance, I was able to resolve the discrepancies and finalize the report before the deadline. This experience taught me the importance of delegation, teamwork, and communication when working under time constraints. It also made me more confident in my ability to handle tight deadlines in the future.

Tell me about a time when you had to prioritize multiple tasks with conflicting deadlines. How did you manage to handle this situation?

Hiring Manager for Entry Level Bookkeeper Roles
When interviewers ask this question, they want to know how effectively you can handle a workload with competing priorities. They're looking for evidence of your organizational and time management skills, as well as your ability to problem-solve and make decisions under pressure. As an entry-level bookkeeper, you'll be juggling multiple tasks for different clients or departments, so it's crucial to demonstrate you have experience navigating such situations. Be sure to focus on a situation where you had genuine deadline conflicts and emphasize the outcomes of the decisions you made.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
There was a time in my previous job when I was responsible for managing the accounts receivable of two clients. I received a sudden influx of invoices from both clients, and they both had the same deadline for submission to their respective companies. To efficiently handle this situation, I first organized the tasks by breaking them down into smaller chunks. I focused on reconciling the accounts for each client first, which could be done concurrently.

I communicated with the clients and provided them with regular updates about the progress of their accounts. In some instances, I was able to negotiate a short extension for one of the clients, since they had a more flexible deadline. This allowed me to allocate more time to the other client, who had a stricter deadline.

I managed my time by setting realistic goals for each day and tracking my progress to ensure I was on schedule. I also made use of time-management tools like a Pomodoro timer to keep me focused and boost my productivity. In the end, I was able to finish reconciling both accounts on time and submit the invoices before the deadlines. The clients were satisfied with the results, and I learned valuable lessons about communication, organization, and time management in the process.

Give an example of a situation where you had to multitask to complete your work. What steps did you take to ensure that all tasks were completed on time?

Hiring Manager for Entry Level Bookkeeper Roles
When interviewers ask this question, they want to know how well you can manage your time and handle multiple tasks simultaneously. They're also interested in understanding your priorities and how you stay organized when faced with multiple deadlines. As an entry-level bookkeeper, you'll likely have to juggle various tasks and clients, so it's essential to demonstrate your ability to multitask effectively. When answering this question, focus on a specific situation where you had to multitask, and describe the steps you took to ensure that all tasks were completed on time.
- Lucy Stratham, Hiring Manager
Sample Answer
During my time working as an intern in a small accounting firm, I was responsible for managing the accounts payable and receivable for several clients simultaneously. There was one particular week where the lead bookkeeper was on vacation, and I had to step up to cover their workload as well as my own.

First and foremost, I created a task list that prioritized the deadlines and importance of each task. I used this list to plan my workday and ensure that I was allocating enough time to complete everything. I also made sure to break larger tasks down into smaller, more manageable ones so that it was easier to stay on track and make steady progress throughout the day.

One challenge I faced during this time was fielding phone calls and emails from clients who needed immediate assistance. To deal with this effectively, I blocked off specific times in my schedule to answer calls and reply to emails while focusing on my core tasks at other times. This helped me stay organized and ensured that I wasn't constantly bouncing between tasks.

By staying organized, prioritizing, and breaking tasks down into manageable chunks, I was able to successfully complete all of my work within the deadlines without compromising on quality. This experience taught me valuable time management skills that will be incredibly useful in my role as an entry-level bookkeeper.

Interview Questions on Attention to Detail

Can you give an example of a time when you had to identify an error in a financial report or document? What steps did you take to address the error?

Hiring Manager for Entry Level Bookkeeper Roles
As a hiring manager, I want to see if you have a keen eye for detail, particularly when it comes to handling financial data. This question is being asked to understand your ability to spot errors and the process you follow to correct them. It also gauges your sense of responsibility and proactiveness in handling such situations. Your answer should demonstrate your attention to detail, understanding of the financial reporting process, and a willingness to take ownership of your work.

Give a specific example from your past experience, preferably in a professional setting. If you don't have a professional example, you can use a relevant scenario from an educational or personal background, but avoid using something too trivial. Explain the steps you took to address the error, and emphasize how you made sure to prevent future mistakes.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
In my previous job as a bookkeeper's assistant, I was responsible for reviewing financial reports before they were submitted to the senior bookkeeper. One day, while double-checking the figures, I noticed that the account receivables total seemed off by a significant amount. I knew that errors could be costly, so I didn't want to ignore it.

I went back to the source documents, such as invoices and cash receipts, and started comparing each entry to the figures in the report. After a thorough investigation, I discovered that an invoice was recorded twice by mistake, causing the discrepancy. I corrected the error and brought it to the attention of the senior bookkeeper with an explanation of my findings and the actions I had taken to rectify it.

To ensure that such mistakes would not happen again, I implemented a new system to maintain clearer documentation and proposed a more standardized process for entering data. The senior bookkeeper appreciated my initiative and implemented my suggestions, which resulted in significantly fewer errors in our financial reports.

Describe a situation where you had to reconcile accounts or financial records. How did you ensure that all information was accurate?

Hiring Manager for Entry Level Bookkeeper Roles
When interviewers ask this question, they're trying to gauge your attention to detail and ability to troubleshoot financial discrepancies. As a bookkeeper, maintaining accurate records is crucial, and interviewers want to see that you can independently approach and solve problems. By sharing a situation where you had to reconcile accounts, you demonstrate your experience in handling real-life challenges and your adaptability in learning from them.

What I like to see in a candidate's response is not only the technical process they followed, but also their thought process and any additional steps they took to ensure accuracy. This helps me determine whether the candidate is truly proactive and thorough in their approach, which is essential for a bookkeeper.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
I remember at my previous job as a junior bookkeeper, I came across a situation where our accounts payable records didn't match the vendor's statements. I took it as an opportunity to reconcile the accounts and ensure all information was accurate.

First, I compared our records with the vendor's invoices and identified any discrepancies. In doing so, I found that several invoices had been entered with incorrect amounts and dates. Once I identified the issues, I communicated with the vendor to verify the correct information.

After confirming the accurate data, I corrected the entries in our accounting software and made sure that the accounts payable balances matched the vendor's statements. As an additional step, I reviewed our procedures for entering invoice data and suggested to my supervisor that we implement a secondary review process for invoice entry. This would ensure data accuracy and prevent similar issues from happening in the future.

My supervisor appreciated my initiative, and we introduced a new policy requiring a second team member to review and verify invoice entries. This not only improved our record accuracy but also helped in building a better relationship with our vendors, as they knew we were committed to maintaining accurate financial records.

Tell me about a time when you identified a discrepancy in financial records. What steps did you take to investigate and resolve the issue?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I want to know about your attention to detail and problem-solving abilities when it comes to financial records. This question helps me understand how well you can identify and handle discrepancies, which is particularly important for a bookkeeper. I'm looking for evidence that you can investigate issues thoroughly and take appropriate action to resolve them. The more specific you can be about the steps you took and the resolution you reached, the better. It's also helpful to provide context about the situation and any relevant challenges you faced.
- Lucy Stratham, Hiring Manager
Sample Answer
I remember my first internship as a bookkeeper, where I was responsible for reconciling the accounts receivable for a small business client. One day, as I was going through their records, I noticed a significant discrepancy between the client's internal records and the bank statement.

First, I double-checked the input data to confirm that there were no typos or errors on my end. When I didn't find any, I looked back at the previous month's statements to see if any adjustments had been made that could have caused the issue. I couldn't find any clues there, so I decided to speak with the company's accountant to see if they had any insights into the discrepancy.

The accountant explained that there had been a significant order placed just before the end of the quarter, and the payment had been delayed due to some issues at the client's end. He showed me the relevant emails and correspondence, and I realized that the payment had been recorded in the month it was supposed to arrive, rather than the month it actually arrived.

So, to resolve the issue, I corrected the timing of the payment in the financial records and then reconciled the accounts receivable to match the bank statement. In the end, all the numbers were accurate, and the client was pleased with the attention to detail and thoroughness of my work. It was a valuable learning experience for me, and it underscored the importance of maintaining accurate records and being diligent when investigating discrepancies.

Interview Questions on Communication

Give an example of a time when you had to communicate complex financial information to someone who had no financial background. How did you ensure that the person understood the information?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I ask this question to understand your ability to simplify complex financial concepts and present them to someone who might not be well-versed in finance. This question helps me assess your communication skills and your ability to adapt to different audiences. In your answer, focus on explaining the situation and the techniques you used to ensure the person understood the information.

Consider sharing personal experiences or examples where you faced a similar challenge. This will help me see how you handle such situations and gauge your ability to be patient and thorough in your explanations.
- Gerrard Wickert, Hiring Manager
Sample Answer
I remember when I was helping my cousin set up her small business, and she needed help understanding some financial concepts because she had never managed a business before. Specifically, she had difficulty understanding cash flow statements and balance sheets.

Instead of going into technical terms, I started by breaking down the concept of cash flow into simple terms. I used an analogy of her personal bank account and explained that just like she has money coming in and going out, her business would also have money flowing in and out. I drew a simple diagram on a piece of paper to help her visualize the concept. I then explained the importance of keeping track of these flows to make informed decisions about her business.

Next, I tackled the balance sheet. I started by explaining the difference between assets, liabilities, and equity in everyday terms. I used examples she could relate to, such as her car being an asset and her car loan being a liability. Once she had a basic understanding, I showed her an example of a balance sheet and walked her through each section, explaining what it represented and how it related to her business.

By the end of our session, she had a good grasp of these financial concepts and felt more confident in managing her business finances. I made sure to check in regularly to answer any questions she had and provide further clarification as needed.

Describe a situation where you had to collaborate with colleagues to complete a financial project. How did you ensure that everyone was on the same page and working together effectively?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I want to assess your ability to work well with others, particularly when it comes to financial projects where communication and coordination are crucial. By asking this question, I am trying to determine if you have a grasp of the importance of teamwork and can effectively manage and participate in it. The main points to highlight in your answer will be your role in the collaboration, how you maintained open lines of communication, and the way you ensured everyone was on the same page.

When crafting your answer, consider sharing specific examples of how you facilitated teamwork, problem-solving, or contributed to group discussions. I am looking for a clear grasp of your understanding of teamwork dynamics in a financial setting and examples of how you've put that understanding into action. Be sure to emphasize your role in the team and showcase your ability to be an effective and supportive member in a collaborative environment.
- Carlson Tyler-Smith, Hiring Manager
Sample Answer
In a previous job, I was part of a team that was responsible for reconciling accounts receivable and payable at the end of the fiscal year. Our goal was to ensure that all transactions were correctly recorded, and any discrepancies were resolved before closing the books.

To keep everyone on the same page, I suggested we hold weekly meetings where team members could share updates on their tasks, bring up any issues they faced, and ask for help if needed. By doing this, we fostered an environment of open communication, enabling us to address potential problems head-on and find solutions collectively.

During these meetings, I also volunteered to take down notes, create a summary document, and share it with the team after each session to ensure that everyone had the same understanding of what had been discussed and agreed upon. If necessary, I would follow up with team members individually to clarify any points or to offer my assistance in resolving any challenges they were facing.

This collaborative approach helped us to work more efficiently and complete the project on time, with minimal errors. I found that fostering clear communication, being proactive in addressing issues, and offering support to my teammates were key factors in ensuring the success of our collaboration.

Tell me about a time when you had to explain a financial decision to a client or customer who did not agree with it. How did you handle the situation and ensure that the customer was satisfied with the outcome?

Hiring Manager for Entry Level Bookkeeper Roles
As an interviewer, I want to know if you can communicate complex information, like financial decisions, effectively to clients, especially when they might not agree with your recommendations. This question helps me understand your ability to handle difficult conversations and find solutions that satisfy the customer. I'm particularly interested in learning about your problem-solving, communication, and negotiation skills, which are vital to excel in a bookkeeping role.

When addressing this question, do share a specific example of how you successfully explained a financial decision to a client or customer who initially disagreed with your recommendation. It's important to highlight not only how you presented the information but also how you addressed their concerns, negotiated a compromise, or creatively solved the problem to ensure the client's satisfaction.
- Marie-Caroline Pereira, Hiring Manager
Sample Answer
At my previous job, I was responsible for managing the books of a small business owner. During a quarterly review, I realized they had been overspending on a particular product category, which significantly impacted their cash flow. I recommended reducing their expenditure in that category and reallocating the funds to areas that would yield better returns. The client, however, insisted on maintaining their spending levels.

To facilitate a productive conversation, I prepared a detailed breakdown of the spending in that category along with a projection of potential returns on investment. I then scheduled a call to walk them through my findings, making sure to listen carefully to their concerns and answer any questions they had.

During the call, I realized that the client had a strong emotional attachment to the product category, which was not obvious from the numbers alone. I acknowledged their passion for the category and proposed a compromise – we would reduce spending incrementally over the next few quarters, while closely monitoring the returns. If the returns improved, we would continue with the plan. If not, we would reevaluate our approach.

This compromise satisfied the client and allowed us to move forward with implementing the changes. In the end, the adjustment to their spending led to improved financial performance, and the client was grateful for the guidance I provided. This experience taught me the importance of listening to clients, understanding their perspective, and finding creative solutions that address their concerns while still achieving the desired financial outcome.


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