Service Desk Analyst
Similar Professions

Similar Job Titles to a Service Desk Analyst

These job titles are similar to the Service Desk Analyst role, and are often used interchangeably by companies. For example, some employers may refer to a Service Desk Analyst as either an Information Technology Support Specialist or a Service Desk Specialist.

Information Technology Support Specialist
 Very Similar Skills
★  Very Popular

Skill Similarity

90%

An Information Technology Support Specialist shares 90% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Computer Hardware Troubleshooting
Network Administration
IT Hardware Support
Operating Systems
Printer Support
Desktop Computers
Laptops
Computer Networking

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Service Desk Specialist
 Extremely Similar Skills
 Growing

Skill Similarity

95%

A Service Desk Specialist shares 95% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Printer Support
Network Administration
ITIL
BigHand Digital Dictation
Incident Management
IT Service Management
Virtualization
Service Delivery

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Desktop Support Specialist
 Extremely Similar Skills
 Growing

Skill Similarity

92%

A Desktop Support Specialist shares 92% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Laptops
Printer Support
Microsoft Endpoint Configuration Manager
Operating Systems
Desktop Computers
Computer Repair
Desktop Computers
Operating Systems

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Desktop Support Technician
 Extremely Similar Skills
 Growing

Skill Similarity

92%

A Desktop Support Technician shares 92% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Laptops
Printer Support
Microsoft Endpoint Configuration Manager
Computer Repair
Desktop Computers
Operating Systems
Computer Hardware Troubleshooting
Printer Support

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Help Desk Technician
 Extremely Similar Skills
 Growing

Skill Similarity

92%

A Help Desk Technician shares 92% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Linux
Operating Systems
VMware
Servers
Hardware Support
Network Administration
SQL
Microsoft SQL Server

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Help Desk Analyst
 Extremely Similar Skills
 Growing

Skill Similarity

96%

A Help Desk Analyst shares 96% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

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Service Desk Technician
 Extremely Similar Skills
 Growing

Skill Similarity

97%

A Service Desk Technician shares 97% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

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Desktop Support Analyst
 Extremely Similar Skills
 Growing

Skill Similarity

91%

A Desktop Support Analyst shares 91% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

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Help Desk Specialist
 Extremely Similar Skills
 Growing

Skill Similarity

92%

A Help Desk Specialist shares 92% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

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Alternative Careers and Related Jobs For a Service Desk Analyst

Here is a list of possible career transitions and similar professions a typical Service Desk Analyst often moves into, within or outside their industry.

System Administrator
 Fairly Similar Skills
★  Very Popular

Skill Similarity

69%

A System Administrator shares 69% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Domain Name System (DNS)
Servers
Dynamic Host Configuration Protocol (DHCP)
VMware
Linux
Network Administration
Operating Systems
Linux System Administration

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Information Technology Specialist
 Fairly Similar Skills
★  Very Popular

Skill Similarity

79%

An Information Technology Specialist shares 79% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

MySQL
PHP
Microsoft SQL Server
HTML
SQL
Network Administration
Mikrotik
Web Development

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Technical Analyst
 Fairly Similar Skills
 Growing

Skill Similarity

62%

A Technical Analyst shares 62% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

SQL
COBOL
Requirements Analysis
XML
Technical Analysis
Software Development
Databases
Java

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Technical Support Specialist
 Very Similar Skills
 Growing

Skill Similarity

81%

A Technical Support Specialist shares 81% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Customer Service
Linux
Telecommunications
Microsoft Access
SQL
Project Management
MySQL
Operating Systems

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Technical Support Analyst
 Very Similar Skills
 Growing

Skill Similarity

89%

A Technical Support Analyst shares 89% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

Operating Systems
SQL
ITIL
Linux
Microsoft SQL Server
Customer Service
Network Administration
MySQL

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Information Technology Analyst
 Fairly Similar Skills
 Growing

Skill Similarity

61%

An Information Technology Analyst shares 61% of core skills with a Service Desk Analyst.

Skills to develop to transition to this role

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High Value Skills to Build as a Service Desk Analyst

If you're a Service Desk Analyst and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Service Desk Analyst. Building these skills will set you up for the most number of the above careers.

  • Domain Name System (DNS)
  • Servers
  • Dynamic Host Configuration Protocol (DHCP)
  • VMware
  • Linux
  • Network Administration
  • Operating Systems
  • Linux System Administration
  • MySQL
  • PHP
  • Microsoft SQL Server
  • HTML
  • SQL
  • Mikrotik
  • Web Development
  • Computer Hardware Troubleshooting
  • IT Hardware Support
  • Printer Support
  • Desktop Computers
  • Laptops

Word Cloud of Skills to Build as a Service Desk Analyst

Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

Frequently Asked Questions

What are the skills required to become an Information Technology Analyst?

As a Service Desk Analyst trying to become an Information Technology Analyst, you should develop skills like:

  • SQL
  • PL/SQL
  • Unix
  • Java
  • JavaScript
  • Oracle Database
  • Core Java
  • Requirements Analysis

What skills do I need to develop to become a Technical Analyst?

Some skills that are common for a Service Desk Analyst transitioning into a Technical Analyst role are SQL, COBOL, Requirements Analysis, XML, Technical Analysis, Software Development, Databases and Java.

What are some alternative careers to a Service Desk Analyst?

Here is a list of jobs a former a Service Desk Analyst could consider moving to:

  • Technical Support Analyst
  • Information Technology Specialist
  • System Administrator
  • Information Technology Analyst
  • Technical Support Specialist
  • Technical Analyst

What are some alternative careers a former Service Desk Analyst should consider?

It's common for a Service Desk Analyst to become a Technical Support Specialist, Technical Support Analyst, Information Technology Analyst, Technical Analyst, Information Technology Specialist or System Administrator.

What are examples of job titles that are related to a Service Desk Analyst?

Jobs related to a Service Desk Analyst are Service Desk Technician, Information Technology Support Specialist, Desktop Support Analyst, Help Desk Analyst, Help Desk Technician, Desktop Support Specialist, Service Desk Specialist and Desktop Support Technician.

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