Service Desk Technician

Service Desk Technician Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Service Desk Technician job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Add keywords directly into your resume's work experiences, education or Skills section.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

  • Active Directory
  • Technical Support
  • Service Desk
  • Windows 7
  • Microsoft Exchange
  • Troubleshooting
  • Windows 10
  • Windows Server
  • Office 365
  • Citrix
  • Computer Hardware
  • ITIL
  • Windows
  • Networking
  • Software Installation
  • Windows XP
  • Information Technology
  • Desktop Computers
  • IT Hardware Support
  • System Administration
  • Computer Repair
  • Operating Systems
  • Network Administration
  • Remote Desktop
  •   Show full list
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Service Desk Technician Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Service Desk Technician resume?

1
Review the job posting closely.

Go through the Service Desk Technician posting you're applying to, and identify hard skills the company is looking for. For example, skills like Troubleshooting, Windows 10 and Technical Support are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Service Desk and Windows 7.

Add other common skills from your industry - such as Microsoft Exchange, Active Directory and Windows Server - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Windows, System Administration and Computer Repair - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your communication skills.

Communication is often an important component of the role of a Service Desk Technician, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

5
Use the exact job title.

Try to add the exact job title, Service Desk Technician, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Service Desk Technician Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Service Desk Technician job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Service Desk Technician Skills and Keywords to Include On Your Resume

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Service Desk Technician Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Service Desk Technician resume?

Some effective Service Desk Technician skills you can add to your resume include:

  • Active Directory
  • Technical Support
  • Service Desk
  • Windows 7
  • Microsoft Exchange
  • Troubleshooting
  • Windows 10
  • Windows Server

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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