Service Desk Specialist

Service Desk Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Service Desk Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Active Directory
  • Service Desk
  • Technical Support
  • Troubleshooting
  • Windows 7
  • Windows 10
  • Computer Hardware
  • ServiceNow
  • Windows
  • Information Technology
  • Windows Server
  • Microsoft Exchange
  • Networking
  • Printer Support
  • Virtual Private Network (VPN)
  • Office 365
  • Software Installation
  • System Administration
  • Remote Desktop
  • Network Administration
  • ITIL
  • BigHand Digital Dictation
  • Incident Management
  • IT Service Management
  • Virtualization
  • Service Delivery
  • VMware
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Service Desk Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Service Desk Specialist resume?

Review the job posting closely.

Go through the Service Desk Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Active Directory, Service Desk and Technical Support are possible skills. These are skills you should try to include on your resume.

Add industry skills like Windows 7 and Windows 10.

Add other common skills from your industry - such as ServiceNow, Troubleshooting and Computer Hardware - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Virtualization, Windows and Virtual Private Network (VPN) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Service Desk Specialist, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Show how you have strong attention to detail.

A good Service Desk Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

Use the exact job title.

Try to add the exact job title, Service Desk Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Service Desk Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Service Desk Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Service Desk Specialist Skills and Keywords to Include On Your Resume

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Service Desk Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Service Desk Specialist resume?

Here are some of the most popular skills we see on Service Desk Specialist resumes:

  • Active Directory
  • Service Desk
  • Technical Support
  • Troubleshooting
  • Windows 7
  • Windows 10
  • Computer Hardware
  • ServiceNow

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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