Information Technology Help Desk Technician
Similar Professions

Similar Job Titles to an Information Technology Help Desk Technician

These job titles are similar to the Information Technology Help Desk Technician role, and are often used interchangeably by companies. For example, some employers may refer to an Information Technology Help Desk Technician as either an Information Technology Specialist or an Information Technology Support Specialist.

Information Technology Specialist
 Very Similar Skills
★  Very Popular

Skill Similarity

87%

An Information Technology Specialist shares 87% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

MySQL
PHP
Microsoft SQL Server
HTML
SQL
Network Administration
Mikrotik
Web Development

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Information Technology Support Specialist
 Extremely Similar Skills
★  Very Popular

Skill Similarity

95%

An Information Technology Support Specialist shares 95% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Network Administration
IT Hardware Support
Operating Systems
Desktop Computers
Laptops
Computer Networking
Service Desk
ITIL

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Information Technology Technician
 Extremely Similar Skills
 Growing

Skill Similarity

95%

An Information Technology Technician shares 95% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Network Administration
Servers
Operating Systems
IT Hardware Support
Windows XP
Linux
SQL
Servers

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Help Desk Technician
 Extremely Similar Skills
 Growing

Skill Similarity

97%

A Help Desk Technician shares 97% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Linux
Operating Systems
VMware
Servers
Hardware Support
Network Administration
SQL
Microsoft SQL Server

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Information Technology Support Technician
 Extremely Similar Skills
 Growing

Skill Similarity

96%

An Information Technology Support Technician shares 96% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

IT Hardware Support
Computer Maintenance
Computer Networking
Linux
Operating Systems
Network Administration
Desktop Computers
SQL

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Service Desk Analyst
 Very Similar Skills
 Growing

Skill Similarity

89%

A Service Desk Analyst shares 89% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Service Desk
ITIL
Virtual Private Network (VPN)
ServiceNow
IT Service Management
Citrix
Service Desk
ServiceNow

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Information Technology Administrator
 Very Similar Skills
 Growing

Skill Similarity

85%

An Information Technology Administrator shares 85% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Network Administration
Servers
VMware
Virtual Private Network (VPN)
Network Security
Domain Name System (DNS)
Microsoft SQL Server
Network Administration

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Information Technology Manager
 Fairly Similar Skills
 Growing

Skill Similarity

59%

An Information Technology Manager shares 59% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

IT Management
Network Administration
SQL
ITIL
IT Service Management
IT Strategy
Team Leadership
Virtualization

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Service Desk Technician
 Extremely Similar Skills
 Growing

Skill Similarity

92%

A Service Desk Technician shares 92% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

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Support Technician
 Extremely Similar Skills
 Growing

Skill Similarity

94%

A Support Technician shares 94% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

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Desktop Support Technician
 Extremely Similar Skills
 Growing

Skill Similarity

93%

A Desktop Support Technician shares 93% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

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Information Technology Coordinator
 Very Similar Skills
 Growing

Skill Similarity

85%

An Information Technology Coordinator shares 85% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

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Alternative Careers and Related Jobs For an Information Technology Help Desk Technician

Here is a list of possible career transitions and similar professions a typical Information Technology Help Desk Technician often moves into, within or outside their industry.

System Administrator
 Fairly Similar Skills
★  Very Popular

Skill Similarity

71%

A System Administrator shares 71% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Domain Name System (DNS)
Servers
Dynamic Host Configuration Protocol (DHCP)
VMware
Linux
Network Administration
Operating Systems
Linux System Administration

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Technical Support Specialist
 Very Similar Skills
 Growing

Skill Similarity

87%

A Technical Support Specialist shares 87% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

Customer Service
Linux
Telecommunications
Microsoft Access
SQL
Project Management
MySQL
Operating Systems

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Network Administrator
 Fairly Similar Skills
 Growing

Skill Similarity

68%

A Network Administrator shares 68% of core skills with an Information Technology Help Desk Technician.

Skills to develop to transition to this role

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High Value Skills to Build as an Information Technology Help Desk Technician

If you're an Information Technology Help Desk Technician and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

We analyzed thousands of career transitions in your industry and identified the highest value skills to build as an Information Technology Help Desk Technician. Building these skills will set you up for the most number of the above careers.

  • MySQL
  • PHP
  • Microsoft SQL Server
  • HTML
  • SQL
  • Network Administration
  • Mikrotik
  • Web Development
  • Domain Name System (DNS)
  • Servers
  • Dynamic Host Configuration Protocol (DHCP)
  • VMware
  • Linux
  • Operating Systems
  • Linux System Administration
  • IT Hardware Support
  • Desktop Computers
  • Laptops
  • Computer Networking
  • Service Desk

Word Cloud of Skills to Build as an Information Technology Help Desk Technician

Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

Frequently Asked Questions

What skills do you need to be a Network Administrator?

If you want to become a Network Administrator, you need to develop skills like Network Administration, Firewalls, Servers, Linux, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Virtualization and VMware.

What skills do you need to be a System Administrator?

Some skills that are common for an Information Technology Help Desk Technician transitioning into a System Administrator role are Domain Name System (DNS), Servers, Dynamic Host Configuration Protocol (DHCP), VMware, Linux, Network Administration, Operating Systems and Linux System Administration.

What are some alternative careers to an Information Technology Help Desk Technician?

Here is a list of jobs a former an Information Technology Help Desk Technician could consider moving to:

  • Technical Support Specialist
  • System Administrator
  • Network Administrator

What are good jobs for a former Information Technology Help Desk Technician?

Here is a list of alternative careers and related jobs for an Information Technology Help Desk Technician:

  • Technical Support Specialist
  • Network Administrator
  • System Administrator

What are job titles that related to an Information Technology Help Desk Technician?

Job titles that are often used interchangeably with an Information Technology Help Desk Technician are:

  • Desktop Support Technician
  • Information Technology Support Specialist
  • Information Technology Support Technician
  • Information Technology Manager
  • Information Technology Technician
  • Support Technician
  • Information Technology Coordinator
  • Information Technology Administrator
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