Support Technician
Similar Professions

Similar Job Titles to a Support Technician

These job titles are similar to the Support Technician role, and are often used interchangeably by companies. For example, some employers may refer to a Support Technician as either a Technical Support Specialist or a Support Specialist.

Technical Support Specialist
 Extremely Similar Skills
 Very Popular

Skill Similarity

93%

A Technical Support Specialist shares 93% of core skills with a Support Technician.

Skills to develop to transition to this role

Computer Hardware
Telecommunications
Microsoft Access
System Administration
Project Management
Team Leadership
Customer Support
Software Installation

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Support Specialist
 Fairly Similar Skills
 Growing

Skill Similarity

71%

A Support Specialist shares 71% of core skills with a Support Technician.

Skills to develop to transition to this role

Microsoft Access
Teamwork
Project Management
Office 365
Change Management
Management
Customer Support
Social Media

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Information Technology Support Specialist
 Extremely Similar Skills
 Growing

Skill Similarity

96%

An Information Technology Support Specialist shares 96% of core skills with a Support Technician.

Skills to develop to transition to this role

Computer Hardware
Computer Hardware Troubleshooting
Software Installation
IT Hardware Support
Printer Support
Desktop Computers
Laptops
System Administration

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Desktop Support Technician
 Extremely Similar Skills
 Growing

Skill Similarity

94%

A Desktop Support Technician shares 94% of core skills with a Support Technician.

Skills to develop to transition to this role

Computer Hardware
Software Installation
Laptops
Printer Support
Microsoft Endpoint Configuration Manager
Computer Repair
Windows XP
Remote Desktop

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Information Technology Support Technician
 Extremely Similar Skills
 Growing

Skill Similarity

96%

An Information Technology Support Technician shares 96% of core skills with a Support Technician.

Skills to develop to transition to this role

IT Hardware Support
Computer Maintenance
Computer Networking
Desktop Computers
Printer Support
Software Installation
Computer Hardware
Microsoft Exchange

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Desktop Support Specialist
 Extremely Similar Skills
 Growing

Skill Similarity

93%

A Desktop Support Specialist shares 93% of core skills with a Support Technician.

Skills to develop to transition to this role

Computer Hardware
Software Installation
Laptops
Printer Support
Microsoft Endpoint Configuration Manager
Remote Desktop
Windows XP
System Administration

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Information Technology Technician
 Extremely Similar Skills
 Growing

Skill Similarity

96%

An Information Technology Technician shares 96% of core skills with a Support Technician.

Skills to develop to transition to this role

Computer Hardware
Software Installation
System Administration
Computer Repair
Printer Support
IT Hardware Support
Windows XP
Microsoft Exchange

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Help Desk Technician
 Extremely Similar Skills
 Growing

Skill Similarity

95%

A Help Desk Technician shares 95% of core skills with a Support Technician.

Skills to develop to transition to this role

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Support Engineer
 Very Similar Skills
 Growing

Skill Similarity

81%

A Support Engineer shares 81% of core skills with a Support Technician.

Skills to develop to transition to this role

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Technical Support Engineer
 Fairly Similar Skills
 Growing

Skill Similarity

79%

A Technical Support Engineer shares 79% of core skills with a Support Technician.

Skills to develop to transition to this role

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Technical Support Analyst
 Extremely Similar Skills
 Growing

Skill Similarity

95%

A Technical Support Analyst shares 95% of core skills with a Support Technician.

Skills to develop to transition to this role

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Alternative Careers and Related Jobs For a Support Technician

Here is a list of possible career transitions and similar professions a typical Support Technician often moves into, within or outside their industry.

System Administrator
 Fairly Similar Skills
 Very Popular

Skill Similarity

77%

A System Administrator shares 77% of core skills with a Support Technician.

Skills to develop to transition to this role

System Administration
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
VMware
Linux System Administration
Red Hat Linux
Amazon Web Services (AWS)
Virtualization

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Information Technology Specialist
 Very Similar Skills
 Very Popular

Skill Similarity

89%

An Information Technology Specialist shares 89% of core skills with a Support Technician.

Skills to develop to transition to this role

PHP
HTML
Computer Hardware
Mikrotik
Web Development
JavaScript
IT Hardware Support
Microsoft Access

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System Engineer
 Fairly Similar Skills
 Growing

Skill Similarity

56%

A System Engineer shares 56% of core skills with a Support Technician.

Skills to develop to transition to this role

Virtualization
VMware
Systems Engineering
Microsoft Exchange
Powershell
Cloud Computing
VMware vSphere
VMWare ESXi

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Network Administrator
 Fairly Similar Skills
 Growing

Skill Similarity

74%

A Network Administrator shares 74% of core skills with a Support Technician.

Skills to develop to transition to this role

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High Value Skills to Build as a Support Technician

If you're a Support Technician and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Support Technician. Building these skills will set you up for the most number of the above careers.

  • System Administration
  • Domain Name System (DNS)
  • Dynamic Host Configuration Protocol (DHCP)
  • VMware
  • Linux System Administration
  • Red Hat Linux
  • Amazon Web Services (AWS)
  • Virtualization
  • PHP
  • HTML
  • Computer Hardware
  • Mikrotik
  • Web Development
  • JavaScript
  • IT Hardware Support
  • Microsoft Access
  • Telecommunications
  • Project Management
  • Team Leadership
  • Customer Support

Word Cloud of Skills to Build as a Support Technician

Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

Frequently Asked Questions

What skills do I need to develop to become a Network Administrator?

The most in-demand skills you need to become a Network Administrator are:

  • Firewalls
  • Domain Name System (DNS)
  • Dynamic Host Configuration Protocol (DHCP)
  • Virtualization
  • VMware
  • Virtual Private Network (VPN)
  • Hyper-V
  • Network Security

What skills do I need to develop to become a System Engineer?

To become a System Engineer from a Support Technician, you should develop skills like Virtualization, VMware, Systems Engineering, Microsoft Exchange, Powershell, Cloud Computing, VMware vSphere and VMWare ESXi.

What are similar professions a Support Technician can transition into?

Here is a list of alternative careers and related jobs for a Support Technician:

  • Information Technology Specialist
  • System Engineer
  • Network Administrator
  • System Administrator

What jobs would a former Support Technician be qualified for?

Here is a list of alternative careers and related jobs for a Support Technician:

  • Network Administrator
  • System Engineer
  • Information Technology Specialist
  • System Administrator

What are job titles that can be used to describe a Support Technician?

Job titles that are related to a Support Technician are:

  • Support Engineer
  • Desktop Support Technician
  • Technical Support Specialist
  • Technical Support Analyst
  • Information Technology Support Specialist
  • Technical Support Engineer
  • Information Technology Support Technician
  • Support Specialist
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