Support Engineer Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Support Engineer job postings. In other words, these are the most sought after skills by recruiters and hiring managers. So try to include them on your resume where possible.

Remember that every job is different. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. Use the free Targeted Resume tool to help with this.

  • Troubleshooting
  • Active Directory
  • Technical Support
  • Windows Server
  • Networking
  • Network Administration
  • Servers
  • Microsoft Exchange
  • Windows
  • System Administration
  • Computer Hardware
  • Windows 7
  • Operating Systems
  • IT Service Management
  • VMware
  • Software Installation
  • Office 365
  • ITIL
  • Linux
  • Voice over IP (VoIP)
  • Windows 10
  • Service Desk
  • Information Technology
  • Citrix
  • TopDesk
  • Virtualization
  • Telecommunications
  • Unix
  • SQL
  • Integration
  • Engineering
  • Cloud Computing
  • Internet Protocol (IP)
  • Cisco Systems Products
  • Project Management
  • Internet Protocol Suite (TCP/IP)
  • Microsoft Access
  • Customer Service
  • Session Initiation Protocol (SIP)
  • Powershell
  • PFS
  • Domain Name System (DNS)
  • Amazon Web Services (AWS)
  • Data Center
  • Java
  • Databases
  • Python (Programming Language)
  • Software as a Service (SaaS)
  • Enterprise Software
  • Customer Support
  • Fault Tolerant Systems
  • Confluence
  • Jira
  • Oracle Database
  • Microsoft SQL Server
  • Shell Scripting
  • SAP Netweaver
  • Dynamic Host Configuration Protocol (DHCP)
  • Remote Desktop
  • Computer Hardware Troubleshooting
  • Printer Support
  •   Show full list

  Where on my resume do I add these buzzwords?

Add keywords directly into your resume's work experiences, education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency.

Only include these technical skills or keywords into your resume if you actually have experience with them.

Compare Your Resume To These Support Engineer Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Support Engineer resume?

1
Review the job posting closely.

Go through the Support Engineer posting you're applying to, and identify hard skills the company is looking for. For example, skills like Technical Support, Network Administration and Troubleshooting are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Windows Server and Microsoft Exchange.

Add other common skills from your industry - such as Active Directory, Servers and Networking - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Operating Systems, Confluence and Databases - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight technical and engineering skills.

It's important to show hiring managers your technical experience, whether that's in your previous Support Engineer roles or other experiences. Try to emphasize your technical and engineering experience through your bullet points.

5
Highlight any software engineering or development experience.

Programming and software development are common skill sets for Support Engineer roles, so try to highlight related accomplishments in your summary, work experience or skills sections.

6
Use the exact job title.

Try to add the exact job title, Support Engineer, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Support Engineer Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Support Engineer job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Support Engineer Skills and Keywords to Include On Your Resume

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

Get your Resume Instantly Checked, For Free

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Support Engineer Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
UX Engineer (Usability Engineer)


Resume Example
Cisco Network Engineer (CCNA)


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Logistics Support Specialist


Resume Example
Technical Sales Engineer


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Professional


Resume Example
Highlights


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Support Engineer resume?

The most common skills and keywords we found on Support Engineer resumes and job postings were Troubleshooting, Active Directory, Technical Support, Windows Server, Networking, Network Administration, Servers and Microsoft Exchange.

Skills like Operating Systems, Confluence, Information Technology, Databases and Unix also appeared on related job postings.

How do resume skills compare between a Cloud Support Engineer and a Technical Support Engineer?

Popular skills we often see on resumes for Cloud Support Engineer positions include:

  • Amazon Web Services (AWS)
  • Cloud Computing
  • Microsoft Azure
  • Amazon EC2
  • Linux
  • Docker Products
  • Amazon S3
  • Windows Server

In comparison, skills we see on Technical Support Engineer resumes include:

  • Troubleshooting
  • Operating Systems
  • Windows
  • Software Installation
  • Servers
  • Computer Hardware
  • Network Administration
  • Microsoft Access

What are good resume skills to include for different Support Engineer roles and job titles?

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

  • Application Support Engineer: Application Support, Technical Support, SQL, Windows Server and Active Directory
  • Network Support Engineer: Network Administration, Cisco Systems Products, Networking, Firewalls and Network Engineering
  • Cloud Support Engineer: Amazon Web Services (AWS), Cloud Computing, Microsoft Azure, Amazon EC2 and Linux
  • Technical Support Engineer: Troubleshooting, Operating Systems, Windows, Software Installation and System Administration
  • Customer Support Engineer: Customer Support, Computer Hardware, Servers, Dynamic Host Configuration Protocol (DHCP) and Customer Service

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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