Here are the keywords and skills that appear most frequently on recent Information Technology Support Technician job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Add keywords directly into your resume's work experiences, education or Skills section.
Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.
Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.
Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.
Go through the Information Technology Support Technician posting you're applying to, and identify hard skills the company is looking for. For example, skills like Information Technology, Technical Support and Windows are possible skills. These are skills you should try to include on your resume.
The following word cloud highlights the most popular keywords that appear on Information Technology Support Technician job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.
Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.
A CIO — sometimes referred to interchangeably as a Chief Technology Officer — is the executive in charge of a company’s technology and research and development departments. As a CIO, you’ll be charged with leading your company’s technology strategy, keeping up to date with new trends, making sure systems are running smoothly, and liaising with executives from other departments to ensure the technological needs of the entire company are being met.
CIOs need technological know-how, but as you progress along the corporate ladder, the importance of specific technical skills becomes balanced by the need for soft skills like leadership. Instead of listing these as you would normal hard skills, use your bullet points to illustrate how you’ve put these skills to use in a corporate environment.
When writing your bullet points, take a moment to consider whether adding a little more information would help them sound even more impressive. Managing a $200,000 annual budget for a small business is a very different accomplishment than managing a $15 million annual budget for a multinational corporation, so be specific about the context of your achievements.
As the most senior technology executive, a CIO needs to demonstrate skills in project management, finance, and strategy, as well as technical skills like coding, programming, and mapping. Your resume should balance showcasing executive-level leadership, communication, and management skills with hard skills in SQL, operating systems, cloud computing, cybersecurity, and software management.
When it comes to C-level positions, potential employers don’t just want to know what you’ve accomplished, they want to know the impact your actions had on the company’s bottom line. Including hard metrics — whether that’s 55% improved efficiency in a system you designed or a 300% increase in net profit — will explicitly highlight that.
If you’ve worked your way up to a C-level position, chances are you have a fairly extensive work history. You don’t need to include your entire background on your resume — focus on the most recent and most relevant positions (usually the past 10-15 years) and omit the rest.
Logistics support specialists ensure that a company's products arrive at their destinations in a timely and efficient manner by working with customers and vendors. In addition, they provide support to customers by planning and implementing the pick-up and delivery of the company's products or services. However, the skills/techniques section explains more details and gives the recruiter more perspective. Additionally, this job seeker highlights, "open to remote work" on their resume — this is something that's becoming more common more recently due to work from home becoming more normal.
Showing that you can use tools relevant to logistics management shows that you will be able to deliver efficiently. For example, tools like Microsoft Project are essential for logistics management.
Finance plays a vital role in every organization. One of the core factors of logistics management is procurement, and financial management has a significant role in procurement. Having financial management skills will demonstrate how you can help strategize, plan, organize and utilize the organization’s resources.
These professionals predominantly work in healthcare sectors where their job revolves around maintaining a clean and healthy environment. In some instances, they can undertake traditional janitorial duties as well as handling and disposing biological waste. They typically work under an environmental services supervisor or director. This environmental service technician resume focuses on the applicant's professional experience. It highlights their gradual rise from an entry-level janitor post to EST within four years. This applicant also has a solid educational background in environmental studies and is also a certified safety professional.
Probably the best way to catch that hiring manager's attention is by showing that you're continually bettering yourself as an environmental service technician. Skills development doesn't necessarily mean returning to college or university, though this is ideal. Signing up for volunteer opportunities can also signal your desire to acquire more skills and knowledge in your speciality.
Marketplace research that analyzed millions of resumes and job postings identified the most important keywords for environment service technician jobs. These are hospital, housekeeping, cleaning experience, manufacturing sanitation, customer service, disinfectant and mopping. If you don't have these skills yet, get them.
This professional is also a customer service representative. They are mainly responsible for customer and client queries, complaints and inquiries. They are usually the first contact point with customers whenever an issue crops up and for introductory information. In some cases, they can perform proactive maintenance and other technical assistance. This desktop support representative resume example highlights the applicant’s core duties and responsibilities throughout their career. Being a highly technical field, the resume has a separate skills section that showcases the applicant’s skill set. All of these are built on a solid Computer Information Technology educational background.
Hiring managers do not have enough time to go through entire resumes. So they mostly skim through in under 8 seconds as they look for the ideal candidate. Therefore, condense your key achievements and strengths in the resume summary where they can’t be missed. Keep it short and precise, 3-4 sentences. Notice how this applicant captures their expertise in Windows OS in the resume summary.
Numbers Don’t Lie – show the hiring manager that you’re results-oriented by quantifying your accomplishments. Use numbers and percentages when highlighting what you’ve done and achieved. For example, simply saying “Enhanced customer satisfaction and reduced costs” isn’t as impactful as “Enhanced customer satisfaction by 48% and reduced costs by an average of 37% by….”
Support analysts analyze, repair and maintain computer software and hardware systems. They can also communicate directly with clients while responding to tickets, troubleshooting or resolving problems. In larger organizations, they may be tasked with developing and enforcing IT policies that promote the organization’s overall objectives. This desktop support analyst resume template solely focuses on the applicant’s relevant job experience. This is useful if an applicant targets a specific role and wants to match their skill set to those in the job description. Moreover, a solid academic background in Information Technology demonstrates the applicant’s foundational knowledge and ties to their career.
So you might have worked in several different desktop support roles, and it may be impractical to list everything you’ve done in your career. The standard practice is to structure your resume to focus more on the new role you’re applying for. You could feature other responsibilities that match those of the job you’re applying for. This resume effectively captures this concept.
Using technical language effectively demonstrates your expertise in the job position you’re applying for. So terms and phrases like “laptop rollout deployment,” “load sets for Windows,” “software version tracking,” “troubleshooting,” and so on makes your resume sound professional and prove you’re familiar with such concepts.
Some effective Information Technology Support Technician skills you can add to your resume include:
While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.
It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.
Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.
