Social Service Worker

Social Service Worker Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Social Service Worker job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Case Management
  • Social Services
  • Crisis Intervention
  • Child Welfare
  • Mental Health
  • Social Work
  • Community Outreach
  • Nonprofit Organizations
  • Child Protective Services
  • Mental Health Counseling
  • Program Development
  • Group Therapy
  • Motivational Interviewing
  • Psychotherapy
  • Family Services
  • Case Management Services
  • Behavioral Health
  • Psychology
  • Family Therapy
  •   Show full list

Resume Skills: Technical

  • MS Office Suite
  • Google Workspace
  • Social Work Case Management (SWCM)
  • SPSS

Resume Skills: Clinical

  • Trauma-Informed Care
  • Cognitive-Behavioral Therapy (CBT)
  • Solution-Focused Brief Therapy (SFBT)
  • Crisis Intervention
  • Psychotherapy
  • Family Therapy

Resume Skills: Legal knowledge

  • Understanding of Child Protection Laws
  • HIPAA Compliance
  • Individuals with Disabilities Education Act (IDEA)
  • Family Law

Resume Skills: Languages

  • English
  • Spanish

Resume Skills: Counseling Techniques

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Motivational Interviewing
  • Cognitive Behavioral Therapy
  • Solution-Focused Brief Therapy
  • Trauma-Informed Care

Resume Skills: Assessment Tools

  • Mental Status Exam (MSE)
  • Comprehensive Assessment of Post-Traumatic Stress Disorder (CAPS)
  • Patient Health Questionnaire-9 (PHQ-9)

Resume Skills: Software Proficiency

  • Microsoft Office Suite
  • Electronic Health Records (EHR)
  • Telehealth software (Zoom, Microsoft Teams)

Resume Skills: Crisis Intervention

  • Risk Assessment
  • Safety Planning
  • De-escalation Techniques

Resume Skills: Case Management Software

  • ClientTrack
  • Penelope
  • Carelogic
  • Salient
  • Clarity Human Services

Resume Skills: Administrative Tools

  • MS Office (Excel, Word, PowerPoint)
  • Google Workspace (Docs, Sheets, Slides)
  • Zoom
  • Microsoft Teams
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Social Service Worker Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Social Service Worker Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Social Service Worker
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2019 - Present
Senior Social Service Worker
Supervised a team of 15 social workers and offered individual case supervision, leading to a 30% increase in case resolution
Designed and conducted training for new hires, enhancing familiarity with existing methodologies, resulting in a 15% reduction in onboarding time
Implemented effective case management procedures in accordance with federal and state regulations, leading to a decrease in compliance issues by 20%
Partnered with local community outreach programs to secure resources for clients, improving the quality of life for 200+ citizens
Developed and implemented program development strategies that expanded services to 60 additional at-risk youth annually
Coached.com January 2017 - April 2019
Social Service Worker
Provided mental health counseling and crisis intervention to 50+ clients monthly, decreasing incidence of emergency service utilization by 20%
Applied motivational interviewing tactics to empower clients towards self-improvement, spurring a 35% increase in successful personal goal realization
Managed caseload of 80+ families, coordinating with child protective services to ensure child welfare, resulting in 95% case resolution rate
American Red Cross June 2015 - December 2016
Case Manager
Managed a caseload of 60+ mental health clients, coordinating care plans and ensuring adherence
Utilized social work principles to advocate for client needs and coordinate with community resources, reducing client service gaps by 25%
Developed and facilitated group therapy sessions for 10+ clients weekly, promoting healthier coping strategies
EDUCATION
Resume Worded University May 2018
Master of Social Work (MSW)
Specialization in Family and Child Welfare
Resume Worded Institute December 2016
Certified Social Worker (CSW)
Gained 1000+ hours of field experience
Practical training in interpersonal relationships, group work, and community organization
SKILLS
Technical skills: MS Office Suite, Google Workspace, Social Work Case Management (SWCM), SPSS
Clinical Skills: Trauma-Informed Care, Cognitive-Behavioral Therapy (CBT), Solution-Focused Brief Therapy (SFBT), Crisis Intervention, Psychotherapy, Family Therapy
Legal knowledge: Understanding of Child Protection Laws, HIPAA Compliance, Individuals with Disabilities Education Act (IDEA), Family Law
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified in Nonviolent Crisis Intervention (NCI), First Aid/CPR certified
Leadership & Volunteering: Chair at Local Child Welfare Committee, Volunteer Mentor at Big Brothers Big Sisters
Awards: Recipient of 'Best Social Worker Award' at Coached.com in 2018
Courses: Professional Development Courses in Trauma-Focused Care, Child Welfare, and Substance Abuse Counseling
Your Name
Mental Health Counselor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2018 - Present
Senior Mental Health Counselor
Collaborated with a multidisciplinary team of psychologists, social workers, and psychiatrists, contributing to a 20% improvement in treatment plan outcomes
Facilitated weekly individual and group therapy for 150+ youth and adults, leading to a 30% decrease in crisis incidents
Fostered family therapy strategies, repairing relationships and enhancing communication in 80% of assigned families
Coached.com July 2016 - February 2018
Mental Health Counselor
Conducted innovative psychotherapy sessions for 50+ individuals reckon with mental health disorders, leading to a 70% improvement rate
Administered a successful motivational interviewing managing 70+ cases, helping clients overcome addiction and co-occurring disorders
Implemented cognitive behavioral therapy techniques, aiding 75% of clients in symptom management and coping skills development
United Way April 2015 - June 2016
Social Service Worker
Maintained a caseload of 60+ clients, delivering tailored case management services that resulted in a 25% reduction in case duration
Provided psychoeducation to families, enhancing understanding of mental health conditions and reducing stigma
EDUCATION
Resume Worded University May 2016
Master of Arts - Clinical Mental Health Counseling
Concentration in Trauma and Crisis Counseling
Resume Worded Academic Center May 2015
Bachelor of Arts - Psychology
Minor in Human Development & Family Studies
Awards: Dean's List 2014 (Top 10%)
SKILLS
Counseling Techniques: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), Motivational Interviewing
Assessment Tools: Mental Status Exam (MSE), Comprehensive Assessment of Post-Traumatic Stress Disorder (CAPS), Patient Health Questionnaire-9 (PHQ-9)
Software Proficiency: Microsoft Office Suite, Electronic Health Records (EHR), Telehealth software (Zoom, Microsoft Teams)
Crisis Intervention: Risk Assessment, Safety Planning, De-escalation Techniques
OTHER
Certifications: Certified Clinical Mental Health Counselor (CCMHC), Certified in Nonviolent Crisis Intervention
Leadership & Volunteering: Board Member - Resume Worded Community Mental Health Center (2018 - Present), Volunteer - United Way (2015 - 2016)
Professional Development: Attended Annual Counselling and Therapy Conference (2017 - 2019), Completed Professional Ethical Standards Course (2018)
Publications: Co-authored 'Trauma-Informed Care in Mental Health Counseling' in 'The Counseling Journal' (2020)
Your Name
Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2017 - Present
Lead Case Manager
Led a team of case managers in managing 500+ cases simultaneously, streamlining processes that increased efficiency by 35%
Retooled case management services, enhancing patient care coordination and success by 45%
Partnered with nonprofit organizations to develop supportive housing program, reducing homelessness of clients by 30%
Enforced psychosocial assessments and treatment plans for 100+ patients, 90% of whom showed an improvement in life quality and mental health within a year
Leveraged state resources for providing family services, increasing the reach of the program by 60% annually
Coached.com December 2014 - April 2017
Case Manager
Managed a caseload of 100+ specialized clients, aiding in crisis intervention and successful accommodation in social service programs
Collaborated with child protective services, coordinating family services that safeguarded the welfare of 70+ children
Implemented a comprehensive mental health counseling approach, enhancing recovery rates by 40%
Goodwill Industries August 2013 - November 2014
Social Service Worker
Utilized experience in social work to provide supportive services to 120 clients, reducing re-hospitalization rates by 20%
Coordinated with local agencies to provide intensive case management services, increasing client satisfaction by 25%
EDUCATION
Resume Worded Academic Center May 2013
Master in Social Work (MSW)
Specialization in Case Management and Child Welfare
Resume Worded University June 2010
Bachelor of Sociology
Minors in Psychology and Human Services
Dean's List: 2008-2010 (Top 15%)
SKILLS
Case Management Software: ClientTrack, Penelope, Carelogic, Salient, Clarity Human Services
Counseling Techniques: Motivational Interviewing, Cognitive Behavioral Therapy, Solution-Focused Brief Therapy, Trauma-Informed Care
Administrative Tools: MS Office (Excel, Word, PowerPoint), Google Workspace (Docs, Sheets, Slides), Zoom, Microsoft Teams
OTHER
Certifications: Certified Case Manager (CCM) from the Commission for Case Manager Certification (CCMC)
Training: Mental Health First Aid Course from Mental Health America
Volunteering: Pro bono case management for disadvantaged families at Local Community Center
Awards: Recognized as 'Case Manager of the Year 2016' at Coached.com for outstanding commitment to client welfare

How do I add skills to a Social Service Worker resume?

1
Review the job posting closely.

Go through the Social Service Worker posting you're applying to, and identify hard skills the company is looking for. For example, skills like Crisis Intervention, Case Management and Nonprofit Organizations are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Mental Health and Social Services.

Add other common skills from your industry - such as Community Outreach, Child Welfare and Social Work - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Psychotherapy, Psychology and Case Management Services - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your communication skills.

Communication is often an important component of the role of a Social Service Worker, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

5
Use the exact job title.

Try to add the exact job title, Social Service Worker, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Social Service Worker Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Social Service Worker job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Social Service Worker Skills and Keywords to Include On Your Resume

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Social Service Worker Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What hard skills should you include on a Social Service Worker resume?

Some popular Social Service Worker hard skills are Case Management, Social Services, Crisis Intervention, Child Welfare, Mental Health, Social Work, Community Outreach and Nonprofit Organizations.

Depending on the job you apply to, skills like Psychology, Psychotherapy, Program Development, Group Therapy and Case Management Services can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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