Service Consultant

Service Consultant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Service Consultant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Banking
  • Retail Banking
  • Sales
  • Customer Service
  • Credit
  • Loans
  • Microsoft Access
  •  Find out what your resume's missing
  • Financial Services
  • Management
  • Consulting
  • Client Services
  • Business Analysis
  • Customer Experience
  • Administration
  • Finance
  • Customer Retention
  • Automotive
  • Automotive Aftermarket
  • Sales Process
  • Automotive Repair
  • Sales Management
  • Warranty
  • Account Management
  • Strategic Planning
  • Automotive Sales

  •   Show full list

Resume Skills: Automotive Technologies

Resume Skills: Technical Tools

Resume Skills: Languages

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Service Consultant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Service Consultant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Service Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2020 - Present
Senior Service Consultant
Pioneered a customer experience strategy, leveraging Retail Banking knowledge, resulting in a 30% increase in customer retention.
Managed a team of 10 consultants, boosting their performance by 20% through effective leadership and Sales Management techniques.
Devised a client servicing protocol using my in-depth understanding of Financial Services, leading to 25% more upsells.
Used Automotive Aftermarket insights to drive process improvements, reducing customer complaints by 40%.
Implemented a Sales Process for automotive repairs, growing revenue by $500K. June 2017 - April 2020
Service Consultant
Developed comprehensive Business Analysis practices that led to a 15% cost reduction in operations.
Incorporated Client Services methodologies to improve customer experience significantly.
Drove sales for automotive parts by 30% by redesigning the Sales approach.
Wells Fargo January 2015 - May 2017
Assistant Service Consultant
Supported the consultant team in credit and loans operations, resulting in a 10% increase in customer satisfaction.
Played a vital role in administration tasks, enhancing internal processes and efficiency by 20%.
Resume Worded University May 2017
Master of Business Administration (MBA)
Specialized in Operations and Service Management
Resume Worded Academic Center December 2014
Bachelor of Commerce (B.Com) - Marketing
Focus on Customer Relations and Behavioral Marketing
Honors - Cum Laude
Customer Service Software: Zendesk, Freshdesk, Zoho Desk, LiveAgent, Intercom, Salesforce Service Cloud
Communication Platforms: Slack, Zoom, MS Teams, Google Meet, Cisco Webex, Skype for Business
Productivity Tools: MS Office Suite (Expert), G Suite (Advanced), Trello, Asana,, Airtable
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Customer Service Professional (CCSP) - 2016, Project Management Professional (PMP) - 2020
Volunteering: Volunteer English Language Tutor - Adult Learning Center (2015-Present)
Projects: Organized customer service 'sprint' event at to share knowledge and best practices across teams
Leadership: Led a service team of 10+ members at Resume Worded, achieving highest customer satisfaction rates in 2021
Your Name
Financial Services Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
JPMorgan Chase January 2021 - Present
Financial Services Consultant
Implemented innovative Banking strategies that enhanced portfolio growth by 35%.
Led Customer Retention efforts, improving the rate by 40% through strategic consulting.
Streamlined loan processes using Microsoft Access, decreasing processing time by 30%.
Drove cross-selling efforts effectively, resulting in a 20% increase in ancillary product sales.
Adopted a data-driven approach to guide financial decisions, boosting profits by 25%.
Resume Worded May 2017 - December 2020
Client Services Associate
Promoted Retail Banking products and services leading to a 15% increase in cross-sales.
Utilized comprehensive financial services knowledge to educate customers and enhance satisfaction rates.
Managed client queries effectively, improving relationship management scores. January 2015 - April 2017
Sales Representative
Introduced finance products to a diverse customer base, resulting in a 10% increase in sales.
Facilitated Administration and Sales Process to enhance customer experience and satisfaction.
Resume Worded Institute May 2019
Master of Business Administration - Finance
Award: Resume Worded Top Graduate (given to the top 1% students)
Resume Worded University June 2014
Bachelor of Commerce - Finance
Majors in Statistics and Business Management
Part-time study while working at
Financial Software: Quicken, QuickBooks, Salesforce, MS-Excel(macro level)
Technical Analysis Tools: SAS, SPSS, QuantLib, MATLAB
Statistical Techniques: Time-series Analysis, Regression Analysis, Hypothesis Testing, Data Modelling
Risk Management: Monte Carlo Simulation, Value At Risk (VAR), Financial Modelling, Stress Testing
Certifications: Certified Financial Consultant (2021), Certified Public Accountant (2018)
Leadership & Volunteering: Financial Literacy Volunteer, United Way (2018 - present)
Professional Development: Regular participant in industry conferences and webinars, staying ahead of emerging trends and regulations in the financial services sector
Your Name
Business Analyst Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE July 2019 - Present
Business Analyst Consultant
Enhanced business efficiency by 25% by bridging gaps using Business Analysis methodologies.
Directed a team in charge of discovering and executing opportunities for cost reduction, saving the company $200K annually.
Championed a project to improve the Customer Experience that boosted feedback ratings by 30%.
Developed a predictive model for credit risk which reduced bad debt write-offs by 18%.
Ensured smooth Administration operations and improved productivity by 20% with process automation.
Resume Worded April 2016 - June 2019
Customer Service Specialist
Managed key client accounts, leading to 25% increase in customer retention through enhanced service.
Reduced customer complaints significantly by streamlining service delivery.
Worked in collaboration with the sales team to identify and close upsell opportunities.
General Motors January 2014 - March 2016
Sales Associate
Increased auto part sales by 20% using effective sales management techniques.
Improved sales processes and customer service in the Automotive Repair department, boosting customer satisfaction.
Resume Worded Academic Center May 2019
Master of Business Administration (MBA) - Operations Management
Concentration in Business Analytics
Resume Worded University May 2014
Bachelor of Science - Economics
Minors in Statistics, Focus on Consumer Behavior Analysis
Dean's List 2013 (Top 10%)
Data Analysis: Regression, Time-series and Cross-section Analysis, Variance Analysis, Trend and Cost Analysis, A/B Testing
Business Intelligence Tools: Tableau, Power BI, SAP Business Objects, QlikView, MicroStrategy, Domo
Project Management: Agile and Scrum methodology, Project Scheduling, Cost Management, Risk Management, Stakeholder Management
Database Programming: SQL, MS Access, Oracle, PL/SQL, MySQL
Certifications: Certified Business Analysis Professional (CBAP, 2020), Certified SCRUM Master (2019)
Awards: Exceptional Customer Service Award, Resume Worded (2018), Top Sales Associate, General Motors (2016)
Projects: Achieved 30% reduction in project deliverable timeframes at through efficient application of Agile methodologies
Volunteering: Mentor, Big Brothers Big Sisters (2018-Present)

How do I add skills to a Service Consultant resume?

Review the job posting closely.

Go through the Service Consultant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Sales, Financial Services and Credit are possible skills. These are skills you should try to include on your resume.

Add industry skills like Banking and Microsoft Access.

Add other common skills from your industry - such as Loans, Retail Banking and Customer Service - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Consulting, Client Services and Strategic Planning - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Service Consultant resume, highlight projects that involved problems that were technically complex or mattered to the company.

Emphasize your consulting experience.

Your Service Consultant resume should focus on the impact you made on your clients, ideally in terms of dollar ($) value or cost savings. We've included some examples of consulting bullet points you can use in the infographic.

Use the exact job title.

Try to add the exact job title, Service Consultant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Service Consultant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Service Consultant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Service Consultant Skills and Keywords to Include On Your Resume

Service Consultant Soft Skills

Here are common soft skills that appear on Service Consultant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Team Building
  • Leadership
  • Computer Literacy
  • Phone Etiquette

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Service Consultant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Customer Service Representative

Resume Example
Customer Service Manager

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Customer Service Supervisor

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Entry Level Customer Service Representative

Resume Example
Field Service Technician

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Environmental Service Technician

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Service Consultant resume?

Here are some of the most popular skills we see on Service Consultant resumes:

  • Banking
  • Retail Banking
  • Sales
  • Customer Service
  • Credit
  • Loans
  • Microsoft Access
  • Financial Services

What soft skills do hiring managers expect for a Service Consultant role?

Soft skills like Teamwork, Communication, Team Leadership, Time Management and Customer Satisfaction are essential for Service Consultant roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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