Sales Development Representative

Sales Development Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Sales Development Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Sales
  • Business Development
  • Sales Prospecting
  • Customer Relationship Management (CRM)
  • Software as a Service (SaaS)
  • Lead Generation
  •  Find out what your resume's missing
  • Sales Management
  • Cold Calling
  • Sales Process
  • Account Management
  • Business-to-Business (B2B)
  • Inside Sales
  • Marketing
  • Solution Selling
  • Marketing Strategy
  • Sales Operations
  • Social Media
  • Direct Sales
  • Telecom Network Design
  • Search Engine Optimization (SEO)
  • Microsoft Access

  •   Show full list

Resume Skills: Marketing

  • SEO
  • SEM
  • Google Analytics
  • Content Marketing
  • Email Marketing
  • Social Media Advertising
  • Google AdWords
  • Social Media Marketing
  • Branding
  • Marketing Analytics
  • Salesforce
  • LinkedIn Sales Navigator
  • Microsoft Dynamics CRM
  • HubSpot
  •  Match your resume to these skills

Resume Skills: Sales

  • Cold Calling
  • Objection Handling
  • Consultative Selling
  • Cross-Selling
  • Upselling
  • Negotiation
  • Value-Based Selling
  • Networking
  • Lead Generation
  • Prospecting
  • Client Retention
  • Pitch Development
  • Client Relationships
  • Pricing Strategies
  • Sales Prospecting
  • Pipeline Management
  • B2B Sales
  • Sales Presentations
  • Direct Sales
  •  Match your resume to these skills

Resume Skills: CRM Tools

Resume Skills: Sales Software & Tools

Resume Skills: Additional

Resume Skills: Business Development

  • Customer Acquisition
  • Lead Generation
  • CRM Systems (Salesforce, Zoho)
  • Proposal Development
  • Client Retention
  • Market Research
  • Partnership Development
  •  Match your resume to these skills

Resume Skills: Technical

Resume Skills: Data analysis

Resume Skills: Communication & Presentation

Resume Skills: Languages

Resume Skills: Product Knowledge

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Sales Development Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Sales Development Representative Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Sales Development Representative
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE June 2021 - Present
Sales Development Representative
Drove lead generation initiatives resulting in 100+ new potential clients per month
Implemented which improved sales process efficiency by 20%
Established SaaS for seamless customer relationship management contributing to a 15% increase in customer retention
Leveraged data analysis skills to track and optimize sales operations, resulting in a 10% increase in quarterly revenue
Strategically employed cold calling methods leading to a prospect conversion rate increase of 30%
Cisco January 2019 - May 2021
Inside Sales Representative
Cultivated business-to-business relationships to boost account management yielding a 20% increase in new accounts
Efficiently utilized SEO techniques to grow online sales leads by 25%
Improved direct sales strategy to increase product sales by 15%
Resume Worded January 2018 - December 2018
Sales Intern
Assisted in developing marketing strategy which increased organic website visit rate by 20%
Involved in telecom network design, improving network efficiency by 10%
Resume Worded Institute May 2021
Certified Professional Sales Person (CPSP)
Attained CPSP certification with a focus on sales strategies
Resume Worded University December 2018
Bachelor of Science in Business Administration - Sales Management
Courses: Sales Strategy, Digital Marketing, Customer Relationship Management
Recognitions: Dean's List 2018 (Top 10%), Sales Club Lead
Sales Techniques: Cold Calling, Objection Handling, Consultative Selling, Cross-Selling, Upselling, Negotiation
CRM Softwares: Salesforce (Advanced), Hubspot (Advanced), Zoho (Intermediate), Pipedrive (Intermediate)
Digital Marketing: SEO, SEM, Google Analytics, Content Marketing, Email Marketing, Social Media Advertising
Additional Skills: Market Research, Data Analysis, Lead Generation, Customer Retention, Product Demonstration, Sales Forecasting
Certifications: Byrne Coane Selling Technique, Roll Playing Proficiency
Projects: Developed and executed a successful inbound marketing campaign increasing website traffic by 45%
Leadership & Volunteering: Active member of Toastmasters International. Assisted in organizing local community outreach programs
Awards: Achiever’s Club Award - Cisco (2020), Most Valuable Intern - Resume Worded (2018)
Your Name
Business Development Representative
City, Country  •  (123) 456-789  •  [email protected]  •
Adobe April 2021 - Present
Business Development Representative
Spearheaded new business development initiatives leading to a 20% increase in company's client portfolio
Enhanced client lead generation by employing CRM software, resulting in a 35% boost in sales prospects
Optimized account management to enhance business-to-business relations, improving customer satisfaction by 25%
Utilized social media as part of the sales process which expanded reach by 50%
Maximized sales operations efficiency by implementing Salesforce, increasing sales conversion rate by 30%
Oracle January 2019 - March 2021
Sales Prospector
Improved lead generation with strategic cold calling, driving in a 30% increase in warm leads
Enhanced sales prospecting methodology resulting in an increased customer conversion of 25%
Successfully executed marketing strategy to expand company's sales scope January 2018 - December 2018
Marketing Intern
Accelerated company's presence online through effective SEO techniques
Assisted in implementing SaaS to boost customer relationship management efficiency
Resume Worded University December 2018
Master of Business Administration - Marketing & Sales
Concentration in Business Development Strategies
Resume Worded University May 2017
Bachelor of Science - Business Administration
Minors in Marketing and Economics
Awards: Dean's List 2015 (Top 5%)
Business Development: Customer Acquisition, Lead Generation, CRM Systems (Salesforce, Zoho), Proposal Development, Client Retention, Market Research, Partnership Development
Sales: Sales Prospecting, Pipeline Management, B2B Sales, Sales Presentations, Negotiation, Direct Sales
Marketing: Content Marketing, Email Marketing, SEO/SEM, Branding, Marketing Analytics, Social Media Marketing
Technical: MS Office Suite (Advanced), Google Suite (Advanced), Data Analysis (Intermediate), SQL (Basic)
Certifications: Certified in Business Development & Sales Management by Resume Worded Institute
Leadership & Volunteering: Volunteer Mentor at Junior Achievement, helping students learn about business and entrepreneurship
Projects: Successful Business Plan Development for a startup during the MBA program, resulting in $100K seed funding
Awards: Received 'Top Sales Prospector' Award at Oracle in 2020 for exceptional performance
Your Name
Inside Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2021 - Present
Inside Sales Representative
Navigated Salesforce effectively to streamline sales processes and improve efficiency by 25%
Generated new leads through sales prospecting techniques leading to a 20% increase in qualified leads
Applied SEO strategies to improve the company's online visibility, driving a 30% increase in web traffic
Enhanced account management leading to a 15% increase in customer retention
Implemented a comprehensive sales process that improved sales by 20%
LinkedIn January 2019 - April 2021
Sales Intern
Increased online conversions by implementing an improved marketing strategy
Gained experience in leveraging CRM to manage and expand customer relations
Assisted with the business-to-business sales approach increasing conversion rates by 20% June 2018 - December 2018
Marketing Intern
Gained valuable insight into corporate sales operations and lead management procedures
Development of solution selling techniques that resulted in a 10% increase in customer conversion rates
Resume Worded University Graduated December 2018
Bachelor of Business Administration - Major in Marketing
Concentration in Corporate Communication
Dean's List 2018 (Top 10%)
Resume Worded Institute Awarded January 2019
Certified Professional Sales Person (CPSP)
Part-time certification while working as a Sales Intern at LinkedIn
Sales & Marketing tools: Salesforce, LinkedIn Sales Navigator, Google AdWords, Microsoft Dynamics CRM, HubSpot
Data analysis: Data Studio, PowerBI, Excel (Advanced), SQL, Tableau
Communication & Presentation: Microsoft PowerPoint, Prezi, Webinar software, LiveChat for Sales Teams
Languages: English (Native), Spanish (Fluent)
Leadership & Volunteering: LinkedIn Morning Sales Calls (Chair, Jan 2020 to April 2021), Resume Worded Mentorship (Mentor for new hires, May 2021 to present)
Awards: Resume Worded Outstanding Performance Award (2021), LinkedIn Top Sales Intern (2020)
Professional Development: Constant Contact Email Marketing Masterclass (2020), Udemy Social Media Marketing Course (2019)
Groups & Associations: Member - American Association of Inside Sales Professionals

How do I add skills to a Sales Development Representative resume?

Review the job posting closely.

Go through the Sales Development Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Software as a Service (SaaS), Sales Prospecting and are possible skills. These are skills you should try to include on your resume.

Add industry skills like Lead Generation and Business Development.

Add other common skills from your industry - such as Sales Management, Sales and Customer Relationship Management (CRM) - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Telecom Network Design, Sales Operations and Solution Selling - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Sales Development Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Sales Development Representative roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

Use the exact job title.

Try to add the exact job title, Sales Development Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Sales Development Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Sales Development Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Sales Development Representative Skills and Keywords to Include On Your Resume

Sales Development Representative Soft Skills

Here are common soft skills that appear on Sales Development Representative job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Sales Development Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Business Development Representative

Resume Example
Business Development Manager

Resume Example
Business Development Executive

Resume Example
Business Development Associate

Resume Example
Entry-Level Business Development Manager

Resume Example
Inside Sales Account Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on a Sales Development Representative resume?

Here are some of the most popular skills we see on Sales Development Representative resumes:

  • Sales
  • Business Development
  • Sales Prospecting
  • Customer Relationship Management (CRM)
  • Software as a Service (SaaS)
  • Lead Generation
  • Sales Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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