Retail Sales Consultant

Retail Sales Consultant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Retail Sales Consultant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Retail Sales
  • Sales
  • Retail
  • Customer Service
  • Microsoft Access
  • Social Media
  • Customer Experience
  •  Find out what your resume's missing
  • Merchandising
  • Telecommunications
  • Marketing
  • Visual Merchandising
  • Sales Management
  • Wireless Technologies
  • Mobile Devices
  • Direct Sales
  • Customer Retention
  • Sales Operations
  • Solution Selling
  • Sales Consulting
  • Sales Process
  • Account Management
  • Inventory Management

  •   Show full list

Resume Skills: Retail Technology

  • Salesforce
  • Zoho CRM
  • Microsoft Office Suite
  • POS Software
  • Mobile OS: iOS
  • Android
  • Point of Sale (POS) Systems
  • Inventory Management Software
  • Customer Relationship Management (CRM) Software
  •  Match your resume to these skills

Resume Skills: Communication Tools

Resume Skills: Sales Techniques

Resume Skills: Product Knowledge

Resume Skills: Languages

Resume Skills: Sales Tools

Resume Skills: Industry Familiarity

Resume Skills: Business

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Retail Sales Consultant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Retail Sales Consultant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Retail Sales Consultant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
AT&T November 2019 - Present
Wireless Retail Sales Consultant
Leveraged comprehensive knowledge on wireless technologies and mobile devices to hit sales targets, with an average of 75% monthly sales quota achievement.
Pioneered a new customer experience strategy which increased customer retention by 20% over a 6-month period.
Implemented visual merchandising, resulting in a 15% increase in store traffic.
Conducted direct sales efforts, leading to a 25% increase in revenue within the first quarter.
Enhanced sales process to incorporate solution selling, leading to a 30% increase in long-term contracts.
Verizon January 2016 - October 2019
Retail Sales Representative
Grew customer account base by 40% while providing top-notch customer service.
Applied proficient use of Microsoft Access to streamline sales management processes.
Increased store revenues through the strategic marketing of latest telecom products.
Best Buy June 2012 - December 2015
Retail Associate
Used social media to effectively market products and engage with customers, increasing online sales by 20%.
Attained 95% positive customer feedback by focussing on providing excellent customer experience.
EDUCATION
Resume Worded Institute July 2015
Certified Retail Sales Professional
Focused on Advanced Retail Selling and Customer Service Techniques
Resume Worded University May 2012
Bachelor of Business Administration - Retail Management
Specialization in Consumer Behavior and Retail Operations
Awards: Dean's List 2010, 2011, 2012 (Top 10%)
SKILLS
Retail Technology: Point of Sale (POS) Systems, Inventory Management Software, Customer Relationship Management (CRM) Software, Salesforce
Business Skills: Visual Merchandising, Pricing Strategies, Store Operations, Product Knowledge, Sales Forecasting, Retail Buying
Communication Tools: Microsoft Office (Word, Excel, PowerPoint), Slack, Trello
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: National Retail Federation's Customer Service Certification (2021)
Awards: Best Buy's 'Outstanding Sales Associate' (2014), Verizon's 'Top Salesperson' (2017, 2018)
Volunteering: Volunteer Sales Representative, Goodwill, (2016-Present)
Training: Attended 'Winning Retail Strategies: How to Boost Sales' seminar (2019)
Your Name
Mobile Sales Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2020 - Present
Senior Mobile Sales Specialist
Spearheaded sales operations, ensuring a quarter on quarter growth of 30%.
Utilized telecommunications knowledge to drive direct sales for specialized products, contributing to a 12% increase in revenue
Managed the mobile device portfolio, boosting sales by 18% in the first two quarters.
Enhanced customer retention by 15% by delivering personalized customer service.
Developed and managed 70+ high-value accounts, contributing to steady revenue streams.
Apple Inc. February 2016 - February 2020
Mobile Device Sales Consultant
Secured the highest number of product upsell, increasing the average deal size by 20%,
Leveraged sales consulting techniques to improve team’s closing rates by 30%, ultimately contributing towards total store revenue.
Managed and grew customer accounts, increasing sales by 40%.
Best Buy January 2014 - January 2016
Junior Sales Representative
Implemented effective visual merchandising strategies, enhancing store aesthetics and footfall.
Regularly hit targets in regional sales competition, increasing store reputation and footfall.
EDUCATION
Resume Worded Institute Jan 2014
Master of Business Administration (MBA) - Emphasis in Marketing and Sales
Coursework: Strategy Making for Marketing and Sales, Negotiation, and Leadership in Sales
Resume Worded Academic Center May 2012
Bachelor of Business Administration (BBA) - Major in Marketing
Minors: Telecommunication Technology and Business Intelligence
SKILLS
Sales Techniques: Consultative Selling, Cross-selling & Upselling, Relationship Building, Negotiation, Presentation
Technology & Tools: Salesforce, Zoho CRM, Microsoft Office Suite, POS Software, Mobile OS: iOS, Android
Product Knowledge: Smartphones, Tablets, Wearables, Accessories, Mobile Software Solutions
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Sales Leadership Professional, CRM Certification - Salesforce
Awards: Top Sales Specialist, Apple Inc. - 2017 & 2018, Best New Sales Representative - Best Buy 2015
Volunteering: Counselor, Business Mentorship for Underserved Youth
Projects: Developed and implemented a new sales strategy plan at Resume Worded, leading to a 20% increase in mobile sales within the first quarter
Your Name
Customer Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com July 2021 - Present
Senior Customer Sales Representative
Led retail sales team, driving a 40% increase in quarterly earnings.
Consistently hit and surpassed sales objectives by 15%, even during challenging market conditions.
Increased customer basket value by 25% using upselling and cross-selling techniques.
Cultivated customer-retailer relationships, enhancing customer retention by 20%.
Trained team in adopting solution selling methodologies, expediting sales closing cycles by 30%.
Amazon August 2017 - June 2021
Sales Team Leader
Exceeded sales targets by 30%, receiving recognition as 'Sales Leader of the Year'.
Initiated targeted marketing campaigns, increasing account numbers by 35%.
Reduced customer complaints by 50% by proactively addressing common customer issues.
Walmart January 2015 - July 2017
Customer Service Associate
Improved customer experience, leading to a 15% increase in repeat customers.
Managed challenging situations, reducing the number of escalated cases by 20%.
EDUCATION
Resume Worded University August 2017
Master of Business Administration - Specialization in Sales and Marketing
Awarded the Student Leadership Award for active involvement in industry outreach initiatives
Resume Worded University January 2015
Bachelor of Business Administration - Retail Management
Minored in Communication Studies
Recipient of the Academic Excellence Scholarship for consistently high performance
SKILLS
Sales Tools: CRM, Oracle Sales Cloud, Salesforce, Pipedrive, Zoho, HubSpot CRM, Microsoft Dynamics 365
Communication and Collaboration Tools: Microsoft Office Suite, Slack, Google Workspace, Zoom
Industry Familiarity: E-Commerce, Retail Sales, Customer Relationship Management, Direct Sales
Languages: English (Native), Spanish (Fluent), French (Intermediate)
OTHER
Certifications: Certified Inside Sales Professional (CISP), HubSpot Sales Software Certification
Leadership & Volunteering: Big Brothers Big Sisters - Volunteer Big Brother, Coached local youth soccer team
Awards: Top Salesperson of the Year at Coached.com, President's Elite Award at Amazon for exceeding sales targets
Professional Development: Attended annual industry conferences such as The Sales Conference, Retail Sales Summit

How do I add skills to a Retail Sales Consultant resume?

1
Review the job posting closely.

Go through the Retail Sales Consultant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Merchandising, Microsoft Access and Customer Experience are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Sales and Retail.

Add other common skills from your industry - such as Retail Sales, Customer Service and Social Media - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Sales Process, Direct Sales and Sales Operations - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Retail Sales Consultant roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

5
Emphasize your consulting experience.

Your Retail Sales Consultant resume should focus on the impact you made on your clients, ideally in terms of dollar ($) value or cost savings. We've included some examples of consulting bullet points you can use in the infographic.

6
Use the exact job title.

Try to add the exact job title, Retail Sales Consultant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Retail Sales Consultant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Retail Sales Consultant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Retail Sales Consultant Skills and Keywords to Include On Your Resume

Retail Sales Consultant Soft Skills

Here are common soft skills that appear on Retail Sales Consultant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Leadership
  • Interpersonal Skills

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Retail Sales Consultant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Inside Sales Account Manager


Resume Example
Regional Sales Manager


Resume Example
Hotel Sales Manager


Resume Example
Automobile / Car Sales Manager


Resume Example
Retail Sales Manager


Resume Example
Retail Salesperson / Retail Salesman


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Retail Sales Consultant resume?

Here are some of the most popular skills we see on Retail Sales Consultant resumes:

  • Retail Sales
  • Sales
  • Retail
  • Customer Service
  • Microsoft Access
  • Social Media
  • Customer Experience
  • Merchandising

What are common Retail Sales Consultant soft skills?

Examples of Retail Sales Consultant soft skills include Teamwork, Time Management, Communication, Customer Satisfaction and Team Leadership.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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