Personal Line Account Manager

Personal Line Account Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Personal Line Account Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Property & Casualty Insurance
  • General Insurance
  • Insurance
  • Umbrella Insurance
  • Liability
  • Underwriting
  • Casualty Insurance
  •  Find out what your resume's missing
  • Commercial Insurance
  • Homeowners Insurance
  • Professional Liability
  • Workers Compensation
  • Account Management
  • Personal Insurance
  • Claims Management
  • Life Insurance
  • Legal Liability
  • Health Insurance
  • P&C License
  • Inland Marine

  •   Show full list

Resume Skills: Insurance

  • Commercial Insurance
  • Property Insurance
  • Casualty Insurance
  • Life Insurance
  • Underwriting
  • Risk Analysis
  • Auto Insurance
  • Homeowners Insurance
  • Renters Insurance
  • Umbrella Insurance
  •  Match your resume to these skills

Resume Skills: Insurance Software

  • Salesforce
  • HubSpot CRM
  • Zoho CRM
  • Microsoft Dynamics 365
  • Applied Systems
  • Vertafore AMS360
  • Applied Epic
  • ezyVet
  • ClaimCenter
  • Guidewire PolicyCenter
  •  Match your resume to these skills

Resume Skills: Technical

Resume Skills: Regulatory Compliance

  • Data Privacy Laws
  • Anti-Money Laundering
  • Fair Lending Practices
  • Financial Regulations Compliance
  • Insurance laws
  • FINRA regulations
  • SEC regulations
  • Sarbanes-Oxley Act
  •  Match your resume to these skills

Resume Skills: Productivity Software

Resume Skills: Financial Analysis

Resume Skills: Other Tools

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Personal Line Account Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Personal Line Account Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Personal Line Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Senior Personal Lines Account Manager
Increased productivity by 25% through implementing a new underwriting procedure that streamlined the quote and bind process.
Reduced claim response time by 30% through better Claims Management, enhancing customer satisfaction.
Expanded Personal Insurance product portfolio leading to 35% revenue growth.
State Farm June 2018 - December 2020
Personal Lines Account Manager
Implemented a new client onboarding process that cut approval times by half.
Coordinated with underwriting department to negotiate 15% lower insurance premiums for preferred clients.
Increased renewal rates by 20% through proactive account review and recommendations policy updates.
Progressive August 2016 - May 2018
Personal Lines CSR
Directed substantial book of business for numerous insurance programs, including homeowners and personal auto.
Managed up to 150 active accounts, leading to a 20% increase in upsells.
Coached.com January 2015 - July 2016
Insurance Sales Agent
Boosted the company's P&C License insurance sales by 10% by identifying target markets.
Contributed to the Workers Compensation insurance drive that increased client base by 15%.
EDUCATION
Resume Worded Institute January 2021
Certified Insurance Service Representative (CISR)
Specialized in personal lines insurance
Resume Worded University May 2016
Bachelor of Business Administration - Insurance
Relevant Coursework: Principles of Risk and Insurance, Property and Liability Insurance
Awarded Top 10% in Class of 2016
SKILLS
Insurance Products: Auto Insurance, Homeowners Insurance, Renters Insurance, Umbrella Insurance, Property Insurance
Customer Relationship Management (CRM) Software: Salesforce (Expert), HubSpot CRM (Proficient), Zoho CRM (Proficient), Microsoft Dynamics 365 (Proficient)
Insurance Softwares: Vertafore AMS360, Applied Epic, ezyVet, ClaimCenter, Guidewire PolicyCenter
Productivity Software: MS Office Suite (Expert), Google Workspace (Proficient), Slack (Proficient), Trello (Proficient)
OTHER
Certifications: Certified Property Casualty Underwriter (CPCU), Accredited Adviser in Insurance (AAI)
Leadership & Volunteering: Volunteer - Insurance Aid Hotline, Insurance Industry Charitable Foundation Board Member
Professional Associations: Member, National Alliance for Insurance Education & Research
Further Training: Completed Advanced Training in Salesforce CRM & Insurance Claims Management
Your Name
Personal Line Insurance Professional
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2022 - Present
Personal Line Insurance Specialist
Led the team to grow the casualty insurance product line by 30% through strategic planning and execution.
Implemented a comprehensive training program that increased underwriting skillset within the team by 50%.
Achieved 98% client satisfaction rating through superior account management and timely issue resolution.
Allstate November 2019 - January 2022
Personal Line Insurance Representative
Improved client retention rates by 10% through improved policy review processes.
Launched and drove umbrella insurance product line, resulting in an increase in portfolio profitability by 25%.
Developed excellent relationships with underwriting and claims departments leading to smoother operations.
Coached.com June 2017 - October 2019
Insurance Sales Agent
Secured $5M in Life insurance policies sales by providing excellent customer service.
Drove car insurance sales, securing 25% new clients in FY18.
GEICO January 2016 - May 2017
Customer Service Representative
Regulated complaints by implementing efficient claim management systems, reducing client dissatisfaction by 20%.
EDUCATION
Resume Worded University February 2022
MBA in Insurance Management
Courses Included: Advanced Life Insurance, Risk Management, Estate Planning
Resume Worded Institute June 2017
Bachelor of Economics
Specialization in Financial Management
Awards: Dean's List 2017 (Top 10%)
SKILLS
Insurance Skills: Commercial Insurance, Property Insurance, Casualty Insurance, Life Insurance, Underwriting, Risk Analysis
Technical Skills: Microsoft Office Suite (Advanced), CRM Tools (Intermediate), SQL (Beginner)
Regulatory Compliance: Data Privacy Laws, Anti-Money Laundering, Fair Lending Practices, Financial Regulations Compliance
OTHER
Certifications: Certified Insurance Service Representative (CISR), Certified Personal Risk Manager (CPRM)
Leadership & Volunteering: Volunteer at State Day Care Center (Child Insurance Awareness Program)
Accolades: Runner-up in Allstate's 'Star Agent of the Year' (2021), 'Top 10% Performer' at Coached.com (2018, 2019)
Your Name
Insurance Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2023 - Present
Senior Insurance Account Manager
Exceeded performance metrics by 15% consistently throughout FY23, achieving highest customer retention rate.
Maintained up-to-date knowledge of home insurance, life insurance and auto insurance leading to better policy offerings.
Managed 350+ accounts and provided service for coverage questions, policy changes.
Used advanced negotiation skills to get a 20% reduction on commercial insurance premiums for VIP clients.
Monitored client policies to ensure ongoing maintenance and updates are processed effectively.
Liberty Mutual July 2020 - February 2023
Insurance Account Manager
Improved renewal processes, achieving a 95% retention rate.
Bridged gap between insurers and customers, resulting in customer satisfaction increase of 15%.
Monitored premium and submission process, reducing submission errors by 10%.
Coached.com January 2019 - June 2020
Insurance Sales Representative
Grew personal line insurance client base by 30% within a year.
Monitored and maintained insurance renewals for more than 100 business accounts.
Significantly increased sales of personal liability and property damage policies through referral schemes.
Nationwide January 2017 - December 2018
Insurance Customer Service Representative
Assisted with implementing new claims processing procedures that decreased backlog by 25%.
EDUCATION
Resume Worded University December 2018
Master of Business Administration - Insurance Management
Specialized courses in Risk Management & Insurance Laws
Resume Worded Institute May 2016
Bachelor of Business Administration - Finance
Minor in Statistical Analysis
Dean's List 2015 & 2016 (Top 10%)
SKILLS
Insurance Software: Applied Systems, Vertafore AMS360, Salesforce, Microsoft Dynamics 365 (Proficient)
Financial Analysis: Spreadsheets, Cash Flow Analysis, ROE analysis, Risk assessment
Regulatory Compliance: Insurance laws, FINRA regulations, SEC regulations, Sarbanes-Oxley Act
Other Tools: Microsoft Office Suite, Oracle Database, Tableau, QuickBooks
OTHER
Certifications: Certified Insurance Counselor (CIC), Certified Professional in Insurance & Risk Management (CPIRM)
Leadership & Volunteering: Board Member - Resume Worded Charity Foundation, Mentor - Young Insurance Professionals Network
Projects: Developed and presented a plan for improving client retention rate by 15%
Training: Completed intensive training in underwriting software and client management systems

How do I add skills to a Personal Line Account Manager resume?

1
Review the job posting closely.

Go through the Personal Line Account Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Commercial Insurance, General Insurance and Umbrella Insurance are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Insurance and Liability.

Add other common skills from your industry - such as Property & Casualty Insurance, Underwriting and Casualty Insurance - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Claims Management, Legal Liability and Workers Compensation - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Personal Line Account Manager resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Personal Line Account Manager roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

6
Use the exact job title.

Try to add the exact job title, Personal Line Account Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Personal Line Account Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Personal Line Account Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Personal Line Account Manager Skills and Keywords to Include On Your Resume

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Personal Line Account Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What skills do hiring managers want to see on a Personal Line Account Manager resume?

The most common skills and keywords we found on Personal Line Account Manager resumes and job postings were Property & Casualty Insurance, General Insurance, Insurance, Umbrella Insurance, Liability, Underwriting, Casualty Insurance and Commercial Insurance.

Skills like P&C License, Claims Management, Workers Compensation, Account Management and Legal Liability also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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