Skill Profile

Patient Account Representative

Improve your resume's success rate by using these Patient Account Representative skills and keywords.

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Patient Account Representative
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Patient Account Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Patient Account Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Medical Billing
  • Medical Terminology
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Healthcare
  • Hospitals
  • Electronic Medical Record (EMR)
  • Medicare
  • Medical Records
  • Healthcare Management
  • Revenue Cycle
  • Data Entry
  • Medical Coding
  • Health Insurance
  • Medicaid
  • Healthcare Information Technology (HIT)
  • Accounts Receivable (AR)
  • Epic Systems
  • Current Procedural Terminology (CPT)
  • ICD-9
  • Insurance
    •   Show full list

Resume Skills: Software

  • Microsoft Office Suite
  • Salesforce
  • Zoho CRM
  • SAP

Resume Skills: Industry Knowledge

  • ICD-10 and CPT coding
  • Medical Terminology
  • Account Management
  • Vendor Management
  • Insurance Verification
  • Patient Relations
  • Compliance

Resume Skills: Languages

  • English
  • Spanish

Resume Skills: Certifications

  • Certified Medical Representative (CMR)
  • HIPAA Compliance Certification

Resume Skills: Healthcare Software

  • Cerner
  • Epic Systems
  • Meditech
  • Allscripts
  • NextGen
  • Athenahealth

Resume Skills: Data Management

  • Microsoft Excel
  • Microsoft Access
  • SQL
  • Tableau
  • Data Analysis
  • Reporting

Resume Skills: Other Technical

  • HIPAA Compliance
  • ICD-10
  • CPT
  • Medical Terminology
  • Electronic Health Records (EHR)

Resume Skills: Healthcare Management

  • Healthcare Informatics
  • Health Policy Development
  • Strategic Planning
  • Revenue Cycle Management
  • Patient Data Management
  • Health Practice Operations

Resume Skills: Technical

  • Microsoft Office
  • Power BI
  • Tableau
  • Recruiting Systems
  • Cerner EMR(Electronic Medical Records)

Resume Skills: Communication

  • Fluent in English
  • Spanish
  • French
  • Effective Presentation
  • Mediation
  • In-depth Reporting
  • Stakeholders Management
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Patient Account Representative Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Patient Account Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2020 - Present
Senior Patient Account Representative
Completed medical billing processes 15% faster by implementing a streamlined workflow system, improving return of funds from Medicaid and Medicare.
Managed a team of 10 junior reps, enhancing productivity by 25% through regular trainings on healthcare management and medical coding.
Spearheaded a new EMR system implementation across department, leading to a 40% decrease in data entry errors and contributing to higher accuracy in patient accounts.
EvergreenHealth October 2016 - May 2020
Patient Account Representative
Increased AR collections from health insurance by 20% by streamlining follow-up processes and implementing stringent account auditing practices.
Managed and processed 500+ patient accounts monthly with 100% accuracy, reducing patient complaints regarding billing by 30%.
Reduced claim denials by 15% by following up on inconsistencies in the use of Current Procedural Terminology (CPT) and ICD-9 codes.
EDUCATION
Resume Worded Academic Center April 2016
Master of Business Administration - Healthcare Management
Cumulative GPA: 3.8/4.0, member of National Health Administration Honor Society
Resume Worded University May 2010
Bachelor of Science - Health Information Management
Minors in Business Administration and Accounting
Award: Outstanding Graduate in Health Information Management
SKILLS
Healthcare Software: Cerner, Epic Systems, Meditech, Allscripts, NextGen, Athenahealth
Data Management: Microsoft Excel, Microsoft Access, SQL, Tableau, Data Analysis, Reporting
Other Technical Skills: HIPAA Compliance, ICD-10, CPT, Medical Terminology, Electronic Health Records (EHR)
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Revenue Cycle Professional - Institute of Healthcare Financial Management, Certified Professional in Health Information Systems - Healthcare Information and Management Systems Society
Volunteering: American Red Cross (Volunteer Healthcare Specialist), Volunteer work at local community health fairs (biannual)
Awards: Employee of the Year - EvergreenHealth, 2018
Preceptorship: Preceptor for Health Information Management students at Resume Worded University
Your Name
Health Account Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com April 2021 - Present
Senior Health Account Representative
Implemented innovative AR management strategies leading to an increase of 30% in insurance reimbursements.
Ensured 100% compliance with U.S. Health Insurance Portability and Accountability Act (HIPAA) across team, leading to zero violations during annual audits.
Trained and managed team of 5 representatives in adhering to medical terminology and medical coding standards, which significantly improved claims processing speed by 35%.
Mount Sinai Health System January 2016 - March 2021
Health Account Representative
Improved patient account accuracy and data integrity through the diligent use of Electronic Medical Record (EMR), boosting patient satisfaction by 20%.
Reduced the average days in AR from 53 to 42 days by improving follow-up procedures.
Managed daily entries of medical records with a 99% accuracy rate, significantly reducing the number of incorrect patient bills.
EDUCATION
Resume Worded University June 2015
Master’s in Business Administration (Health Systems Management)
Focused on the integration of health systems and business strategies
Resume Worded Academic Center May 2012
Bachelor of Science (Public Health)
Specialized in the development of health policies and programs
Received health policy research award
SKILLS
Healthcare Management: Healthcare Informatics, Health Policy Development, Strategic Planning, Revenue Cycle Management, Patient Data Management, Health Practice Operations
Technical Skills: Microsoft Office (Proficient), Power BI (Intermediate),Tableau (Intermediate), Recruiting Systems, Cerner EMR(Electronic Medical Records) (Intermediate)
Communication Skills: Fluent in English (Native), Spanish (Conversational), French (Basic), Effective Presentation, Mediation, In-depth Reporting, Stakeholders Management
OTHER
Certifications: Certified Healthcare Executive (ACHE), Certificate in Medical Informatics (American Medical Informatics Association)
Projects: Developed and implemented a strategic plan to optimize the health services of a non-profit organization, resulting in a 20% increase in their patient outreach within a year.
Volunteering: American Health Association (Volunteer Health Presenter, educating communities on prevention of chronic diseases and promoting healthy living)
Awards & Acknowledgement: ‘Healthcare Manager of the Year’ award from Mount Sinai Health System, 2019
Your Name
Medical Account Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2021 - Present
Senior Medical Account Representative
Directed the revenue cycle process, slashing the unpaid claims by 30% and significantly reducing the reimbursement cycle times.
Played a key role in HIT initiatives, introducing an upgraded version of Epic Systems that improved functionalities and data analysis efficiency by 25%.
Trained 8 team members on Medicare and Medicaid standards, achieving 100% compliance in audits.
UCLA Health August 2015 - January 2021
Medical Account Representative
Successfully processed an average of 600 patient accounts per month, ensuring all data entry and insurance procedures were completed within 48 hours.
Improved accuracy of medical coding by 25% through rigorous training and software customization.
Achieved a clear record of compliance with healthcare information management protocols and HIPAA, maintaining patient confidence in the institution's billing processes.
EDUCATION
Resume Worded Institute February 2021
Certified Medical Representative (CMR)
Accomplished top 10% grading in the cohort demonstrating high mastery of core areas of medical knowledge.
Resume Worded University May 2015
Bachelor of Science - Health Sciences
Courses: Healthcare Economics, Health Informatics, Medical Ethics
Awards: Dean's List 2013 and 2014
SKILLS
Software: Microsoft Office Suite (Expert), Salesforce (Proficient), Zoho CRM (Proficient), SAP (Basic)
Industry Knowledge: ICD-10 and CPT coding, Medical Terminology, Account Management, Vendor Management, Insurance Verification, Patient Relations, Compliance
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Medical Representative (CMR), HIPAA Compliance Certification
OTHER
Volunteering: American Red Cross (Health Services Volunteer, 2018 - Present)
Leadership & Awards: Led the team at 'Resume Worded' to secure the 'Best Performing Team' award for consecutive four quarters. Ranked in 'Top 10 Medical Account Representatives' at 'UCLA Health' for 2019.
Professional Development: Regularly attend industry networking events and webinars to stay updated with the latest trends and policies concerning healthcare account management

Compare Your Resume To These Patient Account Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Patient Account Representative resume?

1
Review the job posting closely.

Go through the Patient Account Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Medical Records, Electronic Medical Record (EMR) and Hospitals are possible skills. These are skills you should try to include on your resume.

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2
Add industry skills like U.S. Health Insurance Portability and Accountability Act (HIPAA) and Medical Billing.

Add other common skills from your industry - such as Healthcare, Medical Terminology and Medicare - into your resume if they're relevant.

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3
Add skills into your work experience.

Incorporate skills - like ICD-9, Data Entry and Accounts Receivable (AR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

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4
Emphasize your communication skills.

Communication is often an important component of the role of a Patient Account Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

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5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Patient Account Representative roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

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6
Use the exact job title.

Try to add the exact job title, Patient Account Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

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Word Cloud for Patient Account Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Patient Account Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Patient Account Representative Skills and Keywords to Include On Your Resume

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Patient Account Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Sales Account Manager

Sales Account Manager Resume Sample
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Resume Example
Entry Level Account Manager

Entry Level Account Manager Resume Sample
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Resume Example
Key Account Manager

Key Account Manager Resume Sample
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Resume Example
Senior Account Manager

Senior Account Manager Resume Sample
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Resume Example
Inside Sales Account Manager

Inside Sales Account Manager Resume Sample
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Resume Example
Technical Account Manager

Technical Account Manager Resume Sample
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Frequently Asked Questions

What skills should you add to a Patient Account Representative resume?

The most common skills and keywords we found on Patient Account Representative resumes and job postings were Medical Billing, Medical Terminology, U.S. Health Insurance Portability and Accountability Act (HIPAA), Healthcare, Hospitals, Electronic Medical Record (EMR), Medicare and Medical Records.

Skills like Data Entry, Epic Systems, ICD-9, Accounts Receivable (AR) and Healthcare Management also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2023 Resume Worded. All rights reserved.

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