Claims Consultant

Claims Consultant Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Claims Consultant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Claims Handling
  • Claims Management
  • Insurance
  • General Insurance
  • Insurance Claims
  • Liability
  • Commercial Insurance
  •  Find out what your resume's missing
  • Claim Investigation
  • Claims Resolution
  • Property Claims
  • Legal Liability
  • Underwriting
  • Customer Service
  • Property & Casualty Insurance
  • Risk Management
  • Casualty Insurance
  • Personal Injury Law
  • Professional Liability
  • Property Damage
  • Mediation
  • Litigation

  •   Show full list

Resume Skills: Insurance Process Knowledge

Resume Skills: Legal & Compliance

Resume Skills: Software Proficiency

Resume Skills: Claims Handling Software

Resume Skills: Insurance Principles & Laws

Resume Skills: Other Technical

Resume Skills: Languages

Resume Skills: Insurance Underwriting

  • Fire insurance underwriting
  • Specialty insurance underwriting
  • Property underwriting
  • Casualty underwriting
  • Commercial line underwriting
  • Personal line underwriting
  •  Match your resume to these skills

Resume Skills: Claims Management

Resume Skills: Regulations & Compliance

Resume Skills: Technical Tools

  • Microsoft Office
  • Database Applications
  • Claim Management Systems
  • Policy Administration Systems
  • Customer Relationship Management (CRM) systems
  • Administrative Software
  •  Match your resume to these skills
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Claims Consultant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Claims Consultant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Claims Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2019 - Present
Senior Claims Consultant
Centralized the claims handling process resulting in a 25% increase in efficiency and a 60% reduction in claim processing time
Implemented a new claim management software leading to a 40% reduction in paperwork and a 30% improvement in claim turnaround time
Managed the high-risk insurance claims cases which helped in decreasing the overall company’s liability by 20%
Conducted intensive insurance claims investigations which resulted in identifying fraudulent cases and saving approximately $1.5M annually
Developed a skill development plan for junior staff, enhancing their claim resolution ability and improving overall customer service ratings by 15%
Allstate May 2015 - May 2019
Claims Consultant
Streamlined the claims resolution process, resulting in resolving 45% more claim cases weekly
Leveraged general insurance knowledge to successfully manage and close 97% of property claims without litigation
Optimized customer service techniques to resolve disputes, which led to a 20% improvement in customer satisfaction ratings April 2014 - May 2015
Assistant Claims Consultant
Helped in reducing company’s risk management costs by recommending an effective commercial insurance plan
Gained experience in handling property & casualty insurance claims leading to improved professional efficiency
Contributed in claim investigation process leading to accurate and swift resolution
Resume Worded University Jan 2014
Master of Business Administration (MBA) - Insurance Specialty
Award: Graduate Business Student of the year 2014
Resume Worded Academic Center May 2012
Bachelor of Business Administration (BBA) - Risk Management & Insurance
Hold Chartered Property Casualty Underwriter (CPCU) Certification
Graduated Cum Laude
Insurance Underwriting: Fire insurance underwriting, Specialty insurance underwriting, Property underwriting, Casualty underwriting, Commercial line underwriting, Personal line underwriting
Claims Management: Claims Processing, Claims Review, Claims Adjustments, Claims Resolution, Fraud Detection, Strategic Negotiation
Regulations & Compliance: Sarbanes-Oxley Act (SOX), GDPR, PCI DSS, Claim settlement negotiation, Dispute mediation, Insurance law
Technical Tools: Microsoft Office, Database Applications, Claim Management Systems, Policy Administration Systems, Customer Relationship Management (CRM) systems, Administrative Software
Professional Affiliations: Member, American Association of Insurance Agents
Courses: Completed course on ‘Art of Negotiation’ from the Resume Worded Institute in 2019
Awards: Won the “High Performer Award” at Allstate in 2017 for outstanding claim resolutions
Volunteer Experience: Active volunteer at 'Insurance for All', a non-profit aimed at increasing insurance awareness
Your Name
Claims Adjuster
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Senior Claims Adjuster
Successfully closed an average of 150+ cases per quarter, reducing open case files by 40%
Transformed litigation strategy, slashing litigation rate on personal injury cases by 22%
Employed advanced knowledge of professional liability to prevent potential losses, saving the company $800,000 annually
Facilitated a system to track claim investigations, improving productivity by 35%
Introduced a mentorship program for junior staff that led to a 50% reduction in onboarding time
Farmers Insurance February 2016 - December 2019
Claims Adjuster
Decreased average claim resolution time from 3 weeks to 5 days refining the company’s mediation methods
Retrieved $200,000 in subrogation annually, surpassing departmental property damage recovery goals
Enhanced customer service training, resulting in elevated client satisfaction scores by 10% January 2015 - January 2016
Junior Claims Adjuster
Effectively reduced overpayments on claims cases by meticulous validation of all documents
Assisted in property claims investigation contributing to an accurate and efficient claim settlement
Efficiently completed training on casualty insurance, and independently handled 75% of incoming cases
Resume Worded University December 2018
Master of Business Administration - Insurance and Risk Management
Specialized Project: Developed a comprehensive risk management plan for a hypothetical insurance firm
Resume Worded Institute May 2014
Bachelor of Business Administration - Insurance
Specialized Courses: Insurance law, property insurance, casualty and liability insurance
Awards: Dean's List 2013 (Top 5%)
Claims Handling Software: Xactimate, SAS, ClaimCenter, ClaimsConnect, Virtual Claims Adjuster
Insurance Principles & Laws: Property & casualty, liability, subrogation, insurance fraud detection
Other Technical Skills: Data analysis, negotiation, MS Office proficiency, problem-solving
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Claims Adjuster License, Customer Service Certification
Professional Development: Completed various courses in negotiation, settlement strategies and fraud detection
Volunteering: Provided free career advice and job market training for unemployed insurance professionals
Your Name
Claims Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2020 - Present
Senior Claims Specialist
Slashed time spent on claim investigation process by 15%, implementing process improvements
Resolved personal injury law cases without litigation, reducing legal costs by 33%
Achieved successful litigation outcomes in 85% of cases exceeding industry standard by 15%
Used underwriting concepts often to accurately sort riskier claims, increasing investigation workflows by 30%
Mentored and trained a team of 5 junior claim specialists, helping them surpass performance expectations
State Farm April 2016 - March 2020
Claims Specialist
Generated over $400,000 in recoveries through investigation of complex property damage claims
Managed complete lifecycle of insurance claims, improving resolution speed by 45%
Optimized general insurance knowledge to improve claim evaluation process increasing accuracy by 35% March 2015 - March 2016
Junior Claims Specialist
Handled settlement of complex property & casualty insurance claims reducing claim closing timeframe
Assisted in claim investigation process leading to accurate and swift resolution
Achieved a comprehensive understanding of legal liability, and integrated it into claim cases
Resume Worded University June 2015
Master's Degree - Business Administration
Concentration in Insurance and Risk Management
Resume Worded Institute May 2013
Bachelor's Degree - Risk Management and Insurance
Recipient of the Academic Excellence Award in Risk Management
Member of the Beta Gamma Sigma Business Honor Society
Insurance Process Knowledge: Claim Investigation, Case Management, Claims Resolution, Process Adjustment
Legal & Compliance: Insurance Law, Policy Interpretation, Regulatory Compliance, Fraud Detection
Software Proficiency: Microsoft Office Suite, Claim Management Systems, CRM Platforms, Data Analytics Tools
Certifications: Certified Claims Professional (CCP) - Claims & Litigation Management Alliance
Professional Training: Adjuster Licenses: Auto, Liability, Property - National Insurance Adjuster Academy
Leadership & Volunteering: Mentor - Young Insurance Professionals, Volunteer - Local Food Bank
Projects: Developed and implemented a streamlined claims management process at State Farm, leading to a 20% decrease in claim processing time

How do I add skills to a Claims Consultant resume?

Review the job posting closely.

Go through the Claims Consultant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Claims Management, Claim Investigation and Commercial Insurance are possible skills. These are skills you should try to include on your resume.

Add industry skills like Insurance Claims and Claims Handling.

Add other common skills from your industry - such as General Insurance, Insurance and Liability - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Mediation, Property Damage and Property Claims - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Claims Consultant resume, highlight projects that involved problems that were technically complex or mattered to the company.

Emphasize your consulting experience.

Your Claims Consultant resume should focus on the impact you made on your clients, ideally in terms of dollar ($) value or cost savings. We've included some examples of consulting bullet points you can use in the infographic.

Use the exact job title.

Try to add the exact job title, Claims Consultant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Claims Consultant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Claims Consultant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Claims Consultant Skills and Keywords to Include On Your Resume

Claims Consultant Soft Skills

Here are common soft skills that appear on Claims Consultant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Claims Consultant Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Insurance Claims Manager

Resume Example
Salesforce Consultant

Resume Example
Leasing Consultant

Resume Example
Management Consultant

Resume Example
Entry Level Claims Adjuster

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Claims Consultant resume?

The most common skills and keywords we found on Claims Consultant resumes and job postings were Claims Handling, Claims Management, Insurance, General Insurance, Insurance Claims, Liability, Commercial Insurance and Claim Investigation.

Skills like Claims Resolution, Property Claims, Mediation, Property & Casualty Insurance and Property Damage also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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