Business Operations Specialist

Business Operations Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Business Operations Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Business Operations
  • Microsoft Access
  • Marketing
  • Data Analysis
  • Change Management
  • Business Process Improvement
  • Business Development
  •  Find out what your resume's missing
  • Customer Service
  • Social Media
  • Project Management
  • Management
  • Sales
  • Business Analysis
  • Customer Relationship Management (CRM)
  • Operations Management
  • Vendor Management
  • SQL
  • Business Strategy
  • Business Process
  • Market Research
  • Program Management

  •   Show full list

Resume Skills: Business Operations

  • Lean Six Sigma
  • Strategic Planning
  • Financial Forecasting
  • Resource Allocation
  • Cost-Benefit Analysis
  • Business Analytics
  • Inventory Management
  • Process Mapping
  • Quality Control
  • Capacity Planning
  • JIT Manufacturing
  •  Match your resume to these skills

Resume Skills: Data Analysis Tools

Resume Skills: Project Management Tools

Resume Skills: Software Tools

Resume Skills: Project Management

Resume Skills: Data Analytics

Resume Skills: Other

Resume Skills: Business Intelligence Tools

Resume Skills: Operational Optimization Technologies

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Business Operations Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Business Operations Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Business Operations Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Senior Business Operations Specialist
Initiated and executed a business process improvement strategy, reducing process timelines by 30% and saving an average of 20 hours per week.
Led a cross-functional team to implement a change management initiative, improving operation efficiency by 45%.
Used SQL and Microsoft Access to analyze data, unveiling key market trends that informed strategic decisions increasing revenue by 15% annually.
Managed vendor relationships, boosting operational effectiveness through improved service delivery, saving the company $50K annually.
Implemented a CRM system, resulting in a 20% increase in customer retention rates through high-level service quality.
Coached.com June 2018 - December 2020
Business Operations Specialist
Revamped sales and marketing strategies, resulting in a 30% increase in customer base and a 25% increase in revenue.
Successfully executed a project to streamline business operations, resulting in a 20% reduction in operational costs over one year.
Analyzing financial data resulted in identifying cost-saving opportunities, saving the company $100K in operational costs annually.
Designed operational procedures and policies that boosted efficiency by 40%.
Implemented social media strategies, resulting in a 15% increase in brand visibility and market reach.
Amazon February 2015 - May 2018
Operations Analyst
Utilized data analysis techniques to monitor operation performance, leading to improved service delivery and a 25% increase in customer satisfaction ratings.
Implemented a staff training program on the latest business operations methodologies, increasing team productivity by 30%.
Conducted business analysis to identify inefficiencies, resulting in a 20% reduction in operational time.
EDUCATION
Resume Worded University June 2018
Master of Business Administration (MBA)
Strategically focused on operations and business analytics
Resume Worded Academic Center May 2015
Bachelor of Science in Business Administration
Specialized in Operations Management
Awards: Dean's List 2014 & 2015 (Top 10% of the class)
SKILLS
Business Intelligence Tools: Tableau, Power BI, SAP, Microsoft Dynamics, Google Data Studio
Data Analysis & Processing: Excel (Advanced, including pivot tables and vlookup), SQL, Python, R
Operational Optimization Technologies: CRM Systems, ERP Systems, Supply Chain Management Software, Demand Forecasting Software
Project Management Tools: Asana, Trello, Jira, Monday.com, Basecamp, MS Project
OTHER
Certifications: Certified Business Operation Professional (CBOP), Lean Six Sigma Green Belt
Leadership & Volunteering: Board Member, Local Business Networking Group; Volunteer, Business Mentoring for Youth Program
Projects: Led cross-functional project to streamline procurement process, resulting in 15% cost reduction
Publications: Authored 'Optimizing Supply Chain for Small Businesses', published in Business Insider Magazine
Your Name
Business Operations Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Business Operations Associate
Managed the implementation of a new CRM software, which improved customer data management and achieved a 10% increase in customer retention rates.
Performed data analysis using Microsoft Access, aiding in the decision-making process and increasing operational efficiency by 15%.
Launched a business development campaign, attracting 20 new clients and growing company revenue by 10%.
Used business process improvement strategies, which reduced processing time by 20% and saved $30k annually.
Coordinated with vendors to optimize service delivery, leading to a 25% increase in customer satisfaction.
Coached.com June 2018 - December 2020
Customer Service Associate
Played a key role in the implementation of a business strategy that increased customer base by 30%.
Through consistent customer engagement and feedback, I improved CRM strategies leading to a 15% increase in customer retention rates.
Contributed to process improvement initiatives, reducing operational expenses by 20%.
Microsoft February 2015 - May 2018
Sales Executive
Steered a new product sales campaign, which led to an increase in total sales by 20%.
Adopted a novel market research strategy, unearthing new customer segments to target - led to a 10% increase in revenue.
EDUCATION
Resume Worded University December 2020
Master of Business Administration (MBA)
Focus on Operations Management
Award: Scholarship for Exceptional Leadership in Business
Resume Worded Academic Center June 2018
Bachelor of Science in Business Administration
Minor in Information Systems
Awards: Summa Cum Laude, Dean's List Every Semester
SKILLS
Business Operations: Lean Six Sigma, Strategic Planning, Financial Forecasting, Resource Allocation, Cost-Benefit Analysis, Business Analytics
Software Tools: Trello, Jira, Microsoft Office Suite (Word, Excel, PowerPoint), CRM systems, SAP
Project Management: Agile Methods, SCRUM, PRINCE2, Risk Management, Stakeholder Management
Data Analysis Tools: Tableau, SQL, Google Analytics, SPSS, R
OTHER
Certifications: Certified Lean Six Sigma Green Belt, PRINCE2 Practitioner
Professional Development: Completed course in Business Modelling and Analysis, Advanced Business Communication Skills
Awards & Recognition: ‘Employee of the Year’ – Microsoft (2017), ‘Customer Service Expert’ - Coached.com (2020)
Volunteering: Mentor at TechWomen (focus on empowering women in STEM fields), Event Organizer at local community center
Your Name
Operations Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Operations Analyst II
Developed SQL scripts to optimize data analysis, saving an average of 10 hours per week.
Launched an operations management initiative, implementing new workflows that boosted productivity by 30%.
Assisted in a business process overhaul, revamping strategies that led to a 15% cost reduction.
Implemented new vendor management strategies, which improved service delivery efficiency by 20%.
Streamlined business strategies, leading to a 10% increase in revenue.
Coached.com June 2018 - December 2020
Operations Analyst I
Leveraged data analysis tools to extract operational insights, contributing to a 10% improvement in business processes.
Used Microsoft Access to manage and analyze data, which supported project management and business strategy development.
Aided the transition to a new CRM platform, increasing client engagement by 15%.
Handled customer service queries effectively, leading to a 20% increase in customer satisfaction.
Twitter February 2015 - May 2018
Data Analyst
Conducted detailed market research on user behavior, which informed data-driven business strategies.
Implemented improved data analysis techniques, increasing operational efficiency by 15%.
EDUCATION
Resume Worded University September 2013 - June 2015
Master of Business Analytics
Concentration in Operations & Data Analysis
Award: Resume Worded Scholarship for Academic Excellence (top 5% of class)
Resume Worded University August 2009 - May 2013
Bachelor of Science in Business Information Technology
Minors in Mathematics and Computer Science
Awards: Dean's List 2011-2013 (Top 10%)
SKILLS
Data Analytics: SQL, Tableau, R, SPSS, Excel (Advanced), Python
Operations Management: Inventory Management, Process Mapping, Lean Six Sigma, Quality Control, Capacity Planning, JIT Manufacturing
Project Management Software: MS Project, Asana, Slack, Basecamp, JIRA
Other Skills: ERP Software (Oracle, SAP), CRM Software (Salesforce, Zoho), Microsoft Suite
OTHER
Certifications: Certified Analytics Professional (CAP), Certified in Production and Inventory Management (CPIM)
Project Experience: Operations Efficiency Project: Led a team of 5 to increase production efficiency by 15% at Resume Worded
Volunteering: Mentor for Data Science Aspirants at Data Dome. (2016 - Present)
Professional Associations: Member of Institute for Operations Research and the Management Sciences (INFORMS) (2013 - Present)

How do I add skills to a Business Operations Specialist resume?

1
Review the job posting closely.

Go through the Business Operations Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Business Process Improvement, Business Development and Business Operations are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Change Management and Marketing.

Add other common skills from your industry - such as Microsoft Access, Data Analysis and Customer Service - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Customer Relationship Management (CRM), Project Management and Social Media - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show operational experience.

Recruiters are going to want to see real operational experience for most Business Operations Specialist roles, so emphasize any experience you have improving operations of a company and general operational efficiency.

5
Demonstrate supply chain experience.

Business Operations Specialist recruiters like to see experience dealing with logistics and different parts of the supply chain. Try to include accomplishments where you improved supply chain processes and increased efficiency.

6
Use the exact job title.

Try to add the exact job title, Business Operations Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Business Operations Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Business Operations Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Business Operations Specialist Skills and Keywords to Include On Your Resume

Business Operations Specialist Soft Skills

Here are common soft skills that appear on Business Operations Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Team Leadership
  • Presentation Skills

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Business Operations Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Business Analyst


Resume Example
Technical Business Analyst


Resume Example
Senior Business Analyst


Resume Example
Agile Business Analyst


Resume Example
Business Operations Manager


Resume Example
Technical Operations Manager


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Business Operations Specialist resume?

On top Business Operations Specialist resumes, skills like Business Operations, Microsoft Access, Marketing, Data Analysis, Change Management, Business Process Improvement, Business Development and Customer Service appear most often.

Depending on the exact role you're applying to, skills like Social Media, Project Management, Market Research, Customer Relationship Management (CRM) and Business Process can also be effective keywords to include on your resume.

What soft skills do hiring managers expect for a Business Operations Specialist role?

Soft skills like Teamwork, Communication, Problem Solving, Organization Skills and Leadership are essential for Business Operations Specialist roles and jobs.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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