Application Support Manager

Application Support Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Application Support Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Software Development Life Cycle (SDLC)
  • Integration
  • Requirements Analysis
  • Application Support
  • Business Analysis
  • ITIL
  • SQL
  •  Find out what your resume's missing
  • SharePoint
  • Vendor Management
  • Microsoft SQL Server
  • Databases
  • Technical Support
  • IT Management
  • Business Process Improvement
  • Agile Methodologies
  • Software Documentation
  • Visio
  • Software Project Management
  • Disaster Recovery
  • Troubleshooting

  •   Show full list

Resume Skills: Programming

Resume Skills: Software & Tools

Resume Skills: Database

Resume Skills: Technologies

Resume Skills: Operating Systems

Resume Skills: Other Technical

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Application Support Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Application Support Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Application Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE January 2020 - Present
Application Development Manager
Streamlined web services and applications, resulting in a 30% improvement in page load times.
Implemented Agile methodologies to enhance the Software Development Life Cycle (SDLC), leading to a 25% increase in project completion rate.
Led a cross-functional SCRUM team, which accelerated several critical release timelines by 40%.
Integrated AWS services into the company's IT infrastructure, improving system scalability and reliability.
Boosted database querying performance by 35% through optimizing PL/SQL processes.
Resume Worded June 2017 - December 2019
Senior Software Developer
Developed and maintained efficient AngularJS code base, increasing application performance by 20%.
Engineered a solution architecture which reduced system bottlenecks and improved response time by 50%.
Coordinated with Business Analysts for effective requirements gathering and analysis, resulting in a 15% decrease in production bugs.
Microsoft May 2015 - May 2017
Software Developer
Enhanced functionality of applications through proficient use of JavaScript, leading to a 10% increase in user compatibility.
Collaborated on SQL database optimizations, reducing data retrieval time by 20%.
Implemented unit tests for new features, decreasing failure rates by 25%.
Resume Worded Institute May 2015
Master of Science - Software Engineering
Concentration in Application Development
Resume Worded University May 2013
Bachelor of Science - Computer Science
Minor in Data Architecture and Programming
Named to Dean’s List for 7 semesters
Programming & Scripting Languages: Java, Python, C#, JavaScript, SQL, Ruby (Advanced Proficiency)
Software Development: Agile/Scrum, Extreme Programming, Waterfall methodologies
Databases: SQL Server, Oracle, MongoDB, PostgreSQL
Tools & Frameworks: ASP.NET, Spring Boot, ReactJS, Node.js, Git, Docker, Jenkins, AWS, Azure
Certifications: Oracle Certified Professional, Java SE 8 Programmer
Projects: Developed an advanced AI-fueled chatbot that increased customer engagement by 30%.
Leadership & Volunteering: TechAdvisor Nonprofit (Mentor), Girls Who Code (Volunteer Coach)
Awards: Recipient of the Innovator of the Year Award at for developing a groundbreaking project management tool
Your Name
Software Development Team Lead
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2019 - Present
Software Development Team Lead
Orchestrated Amazon Web Services (AWS) integration, boosting system stability and scalability.
Led Agile project management, speeding up software release cycles by 30%.
Spearheaded a shift to DevOps, improving deployment frequency by 40%.
Transformed existing PL/SQL processes, which enhanced database performance by 35%.
Pioneered implementation of Microsoft Azure, resulting in enhanced security and a 20% performance boost. February 2016 - April 2019
Senior Software Developer
Developed integration solutions using Web Services, which enhanced system interoperability.
Streamlined software project management, contributing to a 15% increase in productivity.
Implemented solution architecture that optimized system performance by 50%.
Oracle January 2014 - January 2016
Software Developer
Leveraged an agile SDLC, which drove a 15% improvement in early delivery rate.
Utilized Oracle Database to improve data integrity and speed up data retrieval time by 25%.
Contributed to requirements analysis, leading to a 15% reduction in development rework.
Resume Worded University December 2015
Master of Science in Computer Science
Specialization in Software Engineering
Resume Worded Institute May 2011
Bachelor of Science in Computer Science
Minors in Mathematics
Awards: Dean's List 2010 (Top 5% of class)
Programming: Java, Python (Django), JavaScript (ReactJS), C#, SQL
Tools & Software: Git, Jira, Docker, Jenkins, Azure, AWS
Techniques: Agile Methodology, RESTful APIs, Microservices, Object-Oriented Programming, Software Testing (JUnit)
Databases: MySQL, PostgreSQL, MongoDB
Certifications: Certified in Advanced Java Programming (Oracle, 2019), Certified in AWS Cloud Practitioner (Amazon, 2018)
Leadership: Led a team to win the Resume Worded Annual Hackathon (2021)
Volunteering: Resume Worded Coding for Kids Initiative (Program Lead, 2019-present
Projects: Developed an open-source library for ReactJS that has been starred over 300 times on GitHub
Your Name
Senior Software Project Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE July 2018 - Present
Senior Software Project Manager
Revamped software project management processes, resulting in a 20% reduction in overall project timelines.
Implemented Scrum practices leading to a 35% rise in project completion rates.
Facilitated the adoption of DevOps best practices, improving productivity by 25%.
Managed Amazon Web Services (AWS) migration, reducing system outage time by 40%.
Implemented improvements to Microsoft SQL Server leading to a 10% boost in system performance.
Resume Worded March 2015 - June 2018
Software Project Manager
Spearheaded implementation of Agile methodologies in the SDLC, leading to a 15% improvement in product quality.
Broadened the use of Microsoft Azure, enhancing scalability and system responsiveness.
Leveraged business analysis insights to reduce development rework by 20%.
IBM June 2012 - February 2015
Senior Software Developer
Optimized PL/SQL database procedures, improving data retrieval time by 20%.
Facilitated requirements gathering sessions, reducing product design iterations by 15%.
Utilized in-depth knowledge of JavaScript to create high performance, user-friendly applications.
Resume Worded University May 2012
Master of Business Administration (MBA) - Technology Management
Completed with Distinction, focus on Project Management and Software Development
Resume Worded Institute June 2010
Bachelor of Science - Computer Science
Minors in Mathematics and Artificial Intelligence
Recieved 'Outstanding Research in Software Development' award
Programming: Java, JavaScript, C++, Python, SQL, MATLAB
Project Management: SCRUM, Agile, Waterfall, Lean, Kanban, Six Sigma
Software Development: Full-stack Development, Frontend Development, Backend Development, Debugging, Testing (Junit, Selenium)
Tools: Microsoft Office Suite, JIRA, Git, Jenkins, Docker, Kubernetes
Certifications: Certified Project Management Professional (PMP), Certified Scrum Master (CSM), Oracle Certified Professional, Java SE 8 Programmer
Leadership & Volunteering: Tech Lead at Resume Worded's annual charity hackathon, Volunteer Coding Tutor at local high school
Projects: Developed and launched an eCommerce web application as a side project
Publications: Published ‘Resolving Project Management Challenges in Software Development’ in Project Management Journal
Your Name
Application Support Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Application Support Manager
Streamlined Software Development Life Cycle (SDLC) processes, boosting efficiency by 45% and netting significant time savings
Managed vendor relations, strategically optimizing the integration of third-party software, improving system performance by 30%
Led the technical support team in the resolution of customer issues, achieving a record-breaking 98% customer satisfaction rate
Executed successful SQL database upgrades, increasing data retrieval speed by 40%
Implemented Agile methodologies to improve project delivery times and increase productivity by 35% December 2018 - December 2021
Senior Applications Analyst
Transformed organization's approach to Software Documentation using Visio, reducing misunderstandings and rework by 25%
Provided system-wide troubleshooting, reducing downtime by 20%
Performed comprehensive Business Analysis to identify areas for process improvement within the IT department, achieving 15% increased efficiency
Wipro Ltd. September 2016 - November 2018
Applications Support Analyst
Spearheaded a team to enhance SharePoint functionalities, leading to a 10% increase in team collaboration
Developed requirements analysis strategy that incorporated user feedback, leading to a 5% increase in application usage rates
Provided top-tier IT Management, ensuring systems remained 99.9% operational and reliable
Resume Worded Academic Center May 2016
Master of Science in Information Systems (MIS)
Related coursework: Advanced Customer Relationship Management (CRM), Data Analysis and Decision Making
Resume Worded University May 2014
Bachelor of Science in Computer Science
Minor in Business Administration
Awards: Dean's List 2013 (Top 10%), Resume Worded Academic Achievement Scholarship
Operating Systems: Windows, Linux, MacOS
Programming: Python, C++, Java, PHP, JavaScript, SQL
Software & Tools: Salesforce, Slack, Jira, ServiceNow, Github
Database: Oracle, SQL Server, MySQL, PostgreSQL
Certifications: ITIL Foundation Certificate in Service Management (2022), Certified Scrum Master (2021)
Leadership & Volunteering: Community Coding Bootcamp (Volunteer Mentor, 2018-present)
Projects: Developed and maintained an intranet site for collaborative sharing of technical documents (2020)
Publications: Published articles on 'The Importance of IT Support in Organizations' in TechToday Magazine (2019)
Your Name
Application Support Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2022 - Present
Application Support Supervisor
Managed Microsoft SQL Servers, improving overall database performance by 50%
Deployed an ITIL-based support management system that reduced ticket resolution time by 60%
Modernized disaster recovery plans, minimizing potential data loss and reducing recovery time by 25%
Supervised a team providing round-the-clock application support, maintaining a 99% application uptime
Used SDLC methodologies to continuously improve software quality and functionality, reducing debugging time by 30%
IBM January 2019 - January 2022
Senior Application Support Analyst
Executed SQL database migrations which optimized system resources and increased capacity by 35%
Worked on Software Documentation ensuring team members had current and accurate information, improving project management efficiency by 15%
Resolved technical issues, maintaining strong customer relations and achieving a satisfaction score of 95%
Resume Worded October 2016 - December 2018
IT Support Specialist
Handled technical support queries in a timely manner, leading to a 10% increase in customer satisfaction
Collaborated with team members to troubleshoot complex IT issues, reducing system downtime by 7%
Developed user manual for software applications, increasing user-friendliness and reducing support requests by 5%
Resume Worded Institute February 2022
ITIL Foundations Certification
This certification was imperative for my current role, managing application support procedures according to ITIL standards.
Resume Worded University May 2016
Bachelor of Science in Information Technology
Specialized in Software Applications Development
Awards: Resume Worded Programming Competitions Winner (2 consecutive years), Dean's List for all semesters
Programming Languages: Python, Java, C++, JavaScript, SQL, VBA
Tools & Platforms: ServiceNow, Jira, Zendesk, Microsoft O365, Github, Bitbucket, Jenkins
Databases: MySQL, MongoDB, Oracle SQL, PostgreSQL, SQLite, Microsoft SQL Server
Technologies: AWS, Azure, SaaS, PaaS, IaaS, DevOps, REST APIs, SOAP Web Services
Certifications: Microsoft Technology Associate (MTA) - Software Development Fundamentals
Leadership & Volunteering: IBM Volunteer Day Program, Mentor at local coding club for students
Projects: Led the data migration project at IBM, Developed an open-source CRM tool
Your Name
Application Support Team Lead
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2022 - Present
Application Support Team Lead
Led strategy and execution of SQL and SharePoint integrations, increasing system interoperability by 30%
Introduced a modern IT Management regime, improving systems stability and uptime by 35%
Championed the adoption of Business Analysis tools and techniques, resulting in measurable operational improvements and a 20% more efficient workflow
Developed and implemented stricter vendor management policies, reducing costs by $50,000 annually
Guided the implementation of Agile methodologies, resulting in a 40% increase in project completion rate and a significant increase in team productivity January 2020 - February 2022
Senior Application Support Specialist
Applied software project management principles to plan and execute system upgrades, resulting in a 20% performance increase
Led technical support efforts to provide rapid resolution to critical issues, increasing system stability and user satisfaction by 10%
Implemented a comprehensive ITIL incident management process, reducing system downtime by 18%
Oracle Corporation September 2017 - December 2019
Application Support Analyst
Managed and resolved high-level system troubleshooting, increasing productivity by 15%
Collaborated in the enhancement of SharePoint functionalities, improving collaboration and productivity
Implemented disaster recovery strategies that significantly reduced the potential for data loss and downtime
Resume Worded University June 2019
Master’s in Information Systems & Technology
Specialized in Application Support & Maintenance
Resume Worded Institute May 2017
Bachelor of Science - Computer Science
Focused coursework on Database Management
Part-time (while simultaneously working at Oracle Corporation)
Programming Languages: Java, C++, Python, SQL, JavaScript, Ruby
Software & Tools: Oracle Database, MySQL, Microsoft SQL Server, Jenkins, Jira, Git
Operating Systems: Linux, Windows, macOS
Other Technical Skills: Server Support, Debugging, Systems Integration, Software Installation & Configuration, Troubleshooting
Certifications: Oracle Certified Professional, Java SE 8 Programmer (2020), ITIL Certification in IT Service Management (2019)
Leadership & Volunteering: Mentor at CodeFirst: Girls, Volunteer IT Support at local non-profit organization
Awards: Employee of the Year at Oracle Corporation (2019)
Professional Development: Continuous learning through attending relevant webinars, conferences and workshops
Your Name
Application Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2018 - Present
Senior Application Manager
Established Agile Methodologies leading to a 30% increase in project completion rate
Leveraged SQL and Java to enhance software development, resulting in improved system performance by 40%
Constructed Unified Modelling Language (UML) frameworks that improved software design efficiency by 25%
Managed the integration of Microsoft SQL Server to streamline data handling, contributing to 50% less data-related errors
Implemented Scrum practices to the team, reducing cycle times and increasing productivity by 35% May 2012 - June 2018
Application Manager
Utilized Business Intelligence (BI) tools to understand customer behaviour, leading to a 15% increase in user engagement.
Applied ITIL practices to enhance service delivery, leading to 20% improvement in client satisfaction ratings.
Implemented Jakarta EE for server-side applications, reducing the deployment cycle by 30%
Managed the software development life cycle (SDLC), ensuring timely product releases and improved version control
IBM January 2008 - May 2012
Application Analyst
Optimized SQL Codes, resulting in 25% less processing time in fetching data.
Utilized XML on Linux servers to bridge the communication among different platforms, improving integration by 50%
Applied MySQL database to manage and organize data, enhancing data retrieval efficiency by 35%
Resume Worded Academic Center May 2012
Master's of Business Administration - Software Management
Graduated With Distinction
Resume Worded University December 2007
Bachelor of Science - Computer Science
Specialized in Software Applications & Algorithm Analysis
Dean's List 2005-2007 (Top 10%)
Software: MS Office, Google Suite, Adobe Acrobat
Programming Languages: Java, C#, Python, SQL, PHP
Development Tools: Eclipse, Visual Studio, Git, Subversion
Project Management Tools: Jira, Trello, Asana, MS Project
Certifications: Certified SAFe 4 Product Manager/Product Owner, Certified Scrum Master
Leadership & Volunteering: Board Member - Computer Science Alumni Network
Conferences & Workshops: Attended Application Leaders Summit (2019, 2021), Active participant in local Tech Meetups
Your Name
Applications Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded September 2019 - Present
Applications Development Manager
Led the development team utilizing Agile methodologies resulting in 30% faster software development lifecycle (SDLC)
Overhauled legacy systems using Java, reducing system downtimes by 45%
Designed a robust data architecture using Oracle Database enhancing system performance by 40%
Devised project management strategies applying Scrum, shortening the production cycle by 25%
Streamlined company databases with MySQL, enhancing data integrity and security
Oracle Corporation June 2014 - August 2019
Senior Applications Developer
Developed efficient database systems using SQL, optimizing data management and reducing data retrieval time by 20%
Adopted a business intelligence (BI) approach leading to data-driven decision-making and a 15% increase in operational efficiency
Enhanced software functionality using Jakarta EE, reducing system bugs by 35% and improving user experience
Microsoft Corporation March 2009 - May 2014
Applications Developer
Utilized XML to manage data exchange between systems, enhancing interoperability by 50%
Improved data handling methodology with Microsoft SQL Server, boosting operational efficiency by 20%
Incorporated UML in the software design process, improving system design by 15%
Resume Worded Institute June 2014
Master of Science in Computer Science
Courses completed: Advanced Database Systems, Algorithms, Operational Systems
Resume Worded University May 2009
Bachelor of Science in Software Engineering
Minor in Project Management
Awards: Dean's List 2007, 2008, 2009
Programming Languages: Java, C#, Python, JavaScript, SQL, VB.NET
Frameworks & Libraries: Angular, Django, NodeJS, ReactJS, .NET, Laravel
Databases: Oracle, MySQL, PostgreSQL, MongoDB, SQL Server
Development Tools: Visual Studio, Eclipse, Git, Sublime Text, Docker
Certifications: Oracle Certified Professional, Java SE 8 Programmer; AWS Certified Developer – Associate
Professional Development: Agile Scrum Master Workshop, Lean Six Sigma Green Belt Training
Projects: Developed an end-to-end e-commerce web application for a startup, introduced a tracking system at Oracle which increased general productivity by 30%.
Volunteering: Mentor for CodeNewbie, a community of programmers and people learning to code
Your Name
Software Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2020 - Present
Software Development Manager
Established high-performing software development teams resulting in the delivery of 12 successful software projects
Implemented innovative business intelligence (BI) solutions leading to a 40% increase in the sales pipeline
Managed the full project management cycle using Agile methodologies enhancing overall software quality by 20%
Overhauled existing workflow using Scrum, boosting overall productivity by 30%
Led the integration of Microsoft SQL Server, improving data management efficiency by 35%
Apple Inc. May 2014 - January 2020
Senior Software Developer
Introduced Java coding techniques enhancing software development efficiency by 20%
Facilitated cross-platform data exchange with XML, boosting system operability by 30%
Managed MySQL database, improving data retrieval speed by 25% and enhancing customer experience
Google, Inc. August 2008 - April 2014
Software Developer
Utilized PL/SQL and UML design principles to develop robust and scalable applications
Implemented Jakarta EE for server-side programming, increasing server response speed by 15%
Applied ITIL principles to enhance service delivery, raising customer satisfaction by 20%
Resume Worded Institute June 2013
Master of Business Administration (MBA) - Technology Management
Specialization in Software Engineering and Project Management
Resume Worded University May 2008
Bachelor of Science - Computer Science
Minors in Mathematics
Awards: Dean's List 2007 (Top 10%), Resume Worded Academic Scholar (Merit-based full scholarship)
Programming Language: JAVA, Python, C#, JavaScript, SQL, Ruby
Frameworks & Tools: AngularJS, Node.js, Docker, Kubernetes, Jenkins, Git
Database Management: Oracle, MySQL, MongoDB, SQLite, PostgreSQL
Cloud & Other Platforms: AWS (Amazon Web Services), Google Cloud, Azure, GitHub, Agile methodology, JIRA
Certifications: Certified Scrum Master (2019), PMP Certified (2017)
Speaking Engagements: Guest Speaker at IEEE Software Development Conference (2020), Panelist at DeveloperWeek (2017, 2019)
Volunteering: (Volunteer Instructor, 2015 - 2019), Girls Who Code (Mentor, 2015-Present)
Professional Associations: Active member of the Association of Software Professionals, Member of the Project Management Institute (PMI)
Your Name
Application Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2019 - Present
Senior Application Coordinator
Propelled the implementation of Epic Willow application system, increasing the efficiency of prescription management by 35%
Devised a new algorithm integrating HL7 Standards with the current system, reducing time taken for data exchanges by 20%
Managed the transition from manual documentation to Electronic Medical Record (EMR), resulting in a cost reduction of 30% and improving patient safety
Developed a clinical research database to streamline data collection procedures, improving operational efficiency by 40%
Led a team of 5 in the testing and debugging of inpatient care application system, minimizing system errors by 25% April 2016 - December 2018
Application Coordinator
Orchestrated software documentation initiatives for Ambulatory Care, saving over 20 hours weekly in staff consultation time
Successfully implemented CPOE application system, enhancing clarity in prescribed orders and reducing errors by 30%
Managed integration of HIT software suite, streamlining the billing process and increasing revenue by 15%
United Health June 2014 - March 2016
Assistant Application Coordinator
Assisted in successfully deploying healthcare IT solutions, leading to an increase in efficiency by 20% and increased patient satisfaction scores
Produced clear software guidelines and instructions, resulting in a 50% decrease in employee training time
Spearheaded an upgrade to the U.S. Health Insurance Portability and Accountability Act (HIPAA) compliance system, leading to a reduction in legal issues by 40%
Resume Worded University May 2014
Master of Data Science
Specialized in application data analysis
Resume Worded Institute June 2010
Bachelor of Computer Science
Focused on software and application development
Graduated with Honours
Software: Jira, Slack, Confluence, Zendesk
Programming: Python, C++, SQL, Java, JavaScript
Databases: MySQL, Oracle, MongoDB, PostgreSQL
Environment: Linux, Windows, MacOS, Android, iOS
Certifications: Certified Product Owner
Projects: Developed and released an efficient task scheduling open-source software
Leadership & Volunteering: Lead a team for Project Hackathon, securing first place
Your Name
Health Informatics Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2019 - Present
Senior Health Informatics Specialist
Streamlined implementation of hospital-wide Epic Systems, improving healthcare delivery efficiency by 30%
Led the digitization of hospital records in compliance with HIPAA, reducing clinical errors by 20%
Spearheaded a team of 7 in the development and deployment of Clinical Research software, increasing research productivity by 15%
Directed the integration of inpatient and outpatient systems, ensuring seamless care transition and improving patient satisfaction by 35%
Managed the transition to multimodal modeling, optimizing resource allocation and enhancing operational efficiency by 25%
United Health September 2016 - January 2019
Health Informatics Specialist
Championed the implementation of a CPOE system, thus reducing medication errors by 20%
Initiated a real-time software documentation strategy, saving 10 hours weekly in interpretation time
Designed a revenue cycle management system, facilitating efficient financial processing and increasing revenue by 10%
Resume Worded June 2014 - August 2016
Junior Health Informatics Specialist
Managed software validation to ensure compliance with HL7 standards, improving data consistency by 20%
Played a vital role in developing an integrated EMR system, making patient data access efficient and reliable
Assisted in the deployment of Epic Willow, reducing pharmaceutical dispensing errors by 40%
Resume Worded Institute February 2014
Master of Science in Healthcare Informatics
Special focus on Health Information Exchange Standards, and Health Informatics Project Management
Resume Worded University May 2012
Bachelor of Science in Information Technology
Concentration in Health Care, Dean's List 2011 (Top 10%)
Health Informatics Platforms: Epic Systems, AllScripts, Cerner, Meditech, ICD-9, ICD-10, CPT Coding
Database Management: MySQL, Oracle, SQL Server, Database Security, Relational Databases
Software & Tools: Visual Basic, Python (pandas, numpy), R, SPSS, HL7, Tableau, Microsoft Excel (Advanced)
Project Management: SDLC, Agile, Scrum, Waterfall, Risk Management, Stakeholder Communication
Certifications: Certified Professional in Health Informatics (CPHI) - American Health Information Management Association (2020)
Leadership & Volunteering: VP of resume Worded Health Informatics Association (2018-2020), Mentor at Big Data Healthcare Conference (2018)
Publications: Co-author of 'Data-Driven Improvements in Patient Care: An Informatics Approach' published in Health Informatics Journal (2017)
Conferences & Seminars: Regular attendee and speaker at Healthcare Information and Management Systems Society Conference
Your Name
Clinical Applications Analyst
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2020 - Present
Senior Clinical Applications Analyst
Directed the implementation of an integrated EMR system, improving the accuracy of patient records and patient safety by 20%
Managed a team of 4 to ensure seamless adoption of Epic Systems, increasing software proficiency among staff by 25%
Overhauled diagnostic data workflow through effective Informatics, enhancing patient report processing time by 25%
Spearheaded the transition to digital documentation for Ambulatory Care, reducing errors by 15% and improving healthcare delivery
Formulated strategies for inpatient care software improvement, resulting in increased patient satisfaction by 30%
United Health August 2017 - February 2020
Clinical Applications Analyst
Launched a robust revenue cycle management software, improving financial reporting accuracy by 20% and increasing revenue by 15%
Led the HIPAA compliance upgrade for healthcare applications, reducing compliance issues by 30%
Implemented a centralized CPOE application system, minimizing medication dispensing errors by 25% June 2015 - July 2017
Junior Clinical Applications Analyst
Aided in setting up a clinical research database which improved the efficiency of data entry and analysis by 20%
Assisted in ensuring adherence to HL7 Standards across all application systems
Participated in the implementation of Epic Willow, reducing pharmaceutical dispensing time by 15%
Resume Worded University April 2016
Master of Science - Health Informatics
Concentration in Clinical Applications, GPA: 3.8/4.0
Resume Worded Academic Center May 2013
Bachelor of Science - Computer Science
Minor in Health Science, Dean's List 2012 (Top 10%)
Programming: Java, Python (Pandas, NumPy), SQL, JavaScript, C#, C++
Databases: MySQL, Microsoft SQL Server, Oracle, MongoDB, PostgreSQL
Clinical Software: EPIC, Cerner, MEDITECH, AthenaHealth, Allscripts
Others: Microsoft Office Suite, Linux, Windows Server, JIRA, Git
Certifications: Certified Professional in Healthcare Information and Management Systems (CPHIMS), Certified Application Analyst (CAA)
Projects: Developed an EMR system for a local clinic as part of the university project, contributing to a 30% increase in efficiency
Publications: Co-authored a research paper titled 'Modern Clinical Systems and Their Efficient Application' published in the Healthcare Technology Journal
Volunteering: Mentor for Code For Health, a non-profit organization teaching coding to healthcare professionals

How do I add skills to an Application Support Manager resume?

Review the job posting closely.

Go through the Application Support Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Application Support, SQL and Software Development Life Cycle (SDLC) are possible skills. These are skills you should try to include on your resume.

Add industry skills like Integration and Business Analysis.

Add other common skills from your industry - such as ITIL, SharePoint and Requirements Analysis - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Databases, Software Documentation and Vendor Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Application Support Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Application Support Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Application Support Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Application Support Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Application Support Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Application Support Manager Skills and Keywords to Include On Your Resume

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Application Support Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What are the top skills you should add to your Application Support Manager resume?

On top Application Support Manager resumes, skills like Software Development Life Cycle (SDLC), Integration, Requirements Analysis, Application Support, Business Analysis, ITIL, SQL and SharePoint appear most often.

Depending on the exact role you're applying to, skills like Databases, Visio, Disaster Recovery, Software Documentation and Vendor Management can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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