Medical Receptionist

Medical Receptionist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Medical Receptionist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Receptionist Duties
  • Medical Records
  • Medical Terminology
  • Electronic Medical Record (EMR)
  • Appointment Scheduling
  • Healthcare
  • Medical Office
  • Data Entry
  • Medical Billing
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Multi-line Phone
  • Insurance Verification
  • Administrative Assistance
  • Filing
  • Typing
  • Fax
  • Cardiopulmonary Resuscitation (CPR)
  • Health Insurance
  • EMIS
  • Telephone Reception
  • Office Administration
  • Administration
  • Docman
  • Customer Service
  • Microsoft Access
  • Medical Coding
  •   Show full list

Resume Skills: Administrative

  • Scheduling
  • Records Management
  • Handling Patient Inquiries
  • Medical Billing
  • Data Entry
  • Patient Registration
  • HIPAA Compliance
  • Medical Terminology

Resume Skills: Software Proficiency

  • Microsoft Office Suite
  • Electronic Health Record (EHR) Systems
  • Medical Billing Software
  • Microsoft Office
  • Electronic Health Records (Epic, Cerner)
  • Medical Billing Software (Advanced MD, Medisoft)
  • EMR
  • EHR
  • Practice Management Software
  • MEDITECH Software

Resume Skills: Medical Knowledge

  • Scheduling
  • Patient Registration
  • Medical Billing
  • Records Management
  • HIPAA Compliance
  • Medical Terminology
  • ICD-10 coding
  • CPT Coding
  • Patient Scheduling
  • Medical Transcription
  • Medical Coding
  • Medical Records Management
  • Insurance Verification
  • Patient Confidentiality Protocols

Resume Skills: Languages

  • English
  • Spanish
  • English (Fluent)
  • Spanish (Fluent)

Resume Skills: Language Abilities

  • English
  • Spanish (Fluent)
  • Sign Language

Resume Skills: Software

  • Ms Office Suite
  • Electronic Health Record software (EPIC)
  • Google Suite

Resume Skills: Administration

  • Appointment Scheduling
  • Patient Registration
  • Medical Coding
  • Billing Procedures
  • Data Entry
  • Records Management

Resume Skills: Technical

  • MS Office Suite
  • Advanced Excel
  • PowerPoint
  • Outlook
  • Electronic Medical Records Software (EMR)
  • Medical Billing software
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Medical Receptionist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Medical Receptionist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Medical Receptionist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Head Medical Receptionist
Streamlined the appointment scheduling process by implementing a novel EMR system, reducing patient waiting time by 35%
Coordinated the daily operations of the medical office, improving team efficiency by 20%
Developed a comprehensive process for accurate medical records maintenance, which resulted in 15% improved data quality
Ensured strict compliance with HIPAA regulations leading to zero privacy violation incidents
Led healthcare data entry tasks reducing entry errors by 25%
Coached.com May 2019 - December 2021
Medical Receptionist
Enhanced the efficiency of insurance verification processes, cutting time taken by 30%
Managed high volume multi-line phone system facilitating seamless communication
Applied proficiency in medical terminology to ensure clear Patient-Doctor communication
St. Peter's Hospital April 2016 - April 2019
Administrative Assistant
Assisted with office administration tasks leading to a 15% improvement in day to day operations
Maintained detailed and accurate files reducing process confusion and errors
Handled volume fax communications professionally ensuring no lost messages
EDUCATION
Resume Worded Institute January 2022
Certified Professional in Healthcare Quality (CPHQ)
Certification focused on healthcare quality improvement processes, project management, and patient safety
Resume Worded University May 2014
Bachelor of Science in Health Administration
Emphasized Patient Care Management
Recipient of the Health Administration Outstanding Senior Award
SKILLS
Medical Administrative Skills: Scheduling, Patient Registration, Medical Billing, Records Management, HIPAA Compliance, Medical Terminology
Software Proficiency: Microsoft Office (Advanced), Electronic Health Records (Epic, Cerner), Medical Billing Software (Advanced MD, Medisoft)
Language Abilities: English (Native), Spanish (Fluent), Sign Language (Intermediate)
OTHER
Professional Development: Healthcare Administration Courses, Coached.com
Memberships: National Association of Healthcare Quality, Member since 2015
Volunteering: Healthcare Volunteers of America, Administrative Support, 100+ hours yearly
Awards: Employee of the Month at St. Peter's Hospital (2017, 2018)
Your Name
Front Desk Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Wellington General Hospital March 2022 - Present
Senior Front Desk Coordinator
Implemented effective EMIS system for tracking patient records, reducing retrieval time by 30%
Directed administrative support functions for clinic personnel leading to improved staff efficiency
Oversaw telephone reception practices enhancing patient experience
Coordinated with health insurance providers, reducing claim processing time by 20%
Implemented a new system improving the efficiency of patient appointment scheduling by 25%
Resume Worded April 2018 - February 2022
Front Desk Coordinator
Demonstrated proficiency in medical office management, improving organization efficiency by 15%
Managed and maintained patient medical records with 100% accuracy
Executed data entry tasks promptly, reducing backlog by 40%
United Care Clinic June 2015 - March 2018
Medical Office Assistant
Delivered admin support to medical staff, ensuring smooth the functioning of clinic operations
Handled multi-line phone system, enhancing patient-staff communication
Applied CPR skills during emergency situations, ensuring patients’ safety until medical staff can take over
EDUCATION
Resume Worded Academic Center May 2015
Master of Science in Healthcare Administration
Specialization in operations management
Resume Worded University May 2012
Bachelor of Science - Health Sciences
Minor in Business Administration
Recipient of Excellence in Health Sciences Award
SKILLS
Software: Ms Office Suite (Advanced), Electronic Health Record software (EPIC), Google Suite (Intermediate)
Administration Skills: Appointment Scheduling, Patient Registration, Medical Coding, Billing Procedures, Data Entry, Records Management
Languages: English (Fluent), Spanish (Basic)
OTHER
Certifications: Certified Medical Administrative Assistant (CMAA), HIPAA Compliance Certification
Professional Development: Attended 2017 Front Office Masterclass Series
Volunteering: Volunteer coordinator at local community health fairs (2012-Current)
Associations: Member, American Association of Healthcare Administrative Management (AAHAM)
Your Name
Medical Secretary
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com April 2022 - Present
Lead Medical Secretary
Implemented efficient medical filing systems, reducing document retrieval time by 20%
Exhibited comprehensive understanding of medical terminology improving patient-doctor communication
Facilitated seamless appointment scheduling, reducing patient waiting time by 15%
Oversaw health insurance claims process, improving processing speed by 30%
Implemented HIPAA guidelines, mitigating privacy violation risks
SpringField Clinic January 2018 - March 2022
Medical Secretary
Managed the operations of medical office leading to a 10% increase in efficiency
Oversaw accurate maintenance of medical records reducing errors by 20%
Swiftly conducted data entry tasks, reducing the backlog by 25%
City Hospital March 2015 - December 2017
Office Assistant
Provided administrative support leading to smoother office operations
Managed telephone reception duties ensuring proficient communication
Handled critical fax communications ensuring zero loss of critical patient data
EDUCATION
Resume Worded University May 2017
Master of Science in Healthcare Administration
Focus on Medical Records and Information Technology
Thesis: 'Efficient Documentation And Communication In Healthcare'
Resume Worded Academic Center March 2015
Certified Medical Administrative Assistant (CMAA)
Specialization: Electronic Health Records Management
SKILLS
Technical Skills: MS Office Suite, Advanced Excel, PowerPoint, Outlook, Electronic Medical Records Software (EMR), Medical Billing software
Medical Knowledge: Medical Terminology, ICD-10 coding, CPT Coding, Patient Scheduling, Medical Transcription
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: HIPAA Compliance Certification (2022)
Volunteering: American Red Cross - Emergency Response Volunteer (2018-Present)
Awards: Employee of the Year - SpringField Clinic (2021), Best Performance Award - City Hospital (2017)
Professional Affiliations: Member, AAMA (American Association of Medical Assistants)

How do I add skills to a Medical Receptionist resume?

1
Review the job posting closely.

Go through the Medical Receptionist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Medical Office, Medical Records and Data Entry are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Electronic Medical Record (EMR) and Appointment Scheduling.

Add other common skills from your industry - such as Receptionist Duties, Healthcare and Medical Terminology - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like EMIS, Docman and Typing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your communication skills.

Communication is often an important component of the role of a Medical Receptionist, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

5
Highlight your clerical skills.

Try to include examples of where you used your clerical skills, whether that's in your Medical Receptionist roles or administrative-related experiences.

6
Use the exact job title.

Try to add the exact job title, Medical Receptionist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Medical Receptionist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Medical Receptionist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Medical Receptionist Skills and Keywords to Include On Your Resume

Medical Receptionist Soft Skills

Here are common soft skills that appear on Medical Receptionist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Communication

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Medical Receptionist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Medical Coder


Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


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Frequently Asked Questions

What skills do hiring managers want to see on a Medical Receptionist resume?

Some popular Medical Receptionist hard skills are Receptionist Duties, Medical Records, Medical Terminology, Electronic Medical Record (EMR), Appointment Scheduling, Healthcare, Medical Office and Data Entry.

Depending on the job you apply to, skills like Docman, Typing, Telephone Reception, Filing and EMIS can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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