Director Of Account Management

Director Of Account Management Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Director Of Account Management job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Account Management
  • Customer Relationship Management (CRM)
  • Strategy
  • Business Development
  • Salesforce.com
  • Digital Strategy
  • Customer Retention
  •  Find out what your resume's missing
  • Strategic Partnerships
  • Software as a Service (SaaS)
  • Cross-functional Team Leadership
  • Sales Management
  • Marketing Strategy
  • Digital Marketing
  • Sales
  • Online Advertising
  • Managed Care
  • Advertising
  • Business Process Improvement
  • Contract Negotiation
  • Integrated Marketing

  •   Show full list

Resume Skills: CRM Software

Resume Skills: Account Management

Resume Skills: Other Technical

Resume Skills: Languages

Resume Skills: Account Management Tools

Resume Skills: Advertising Platforms

Resume Skills: Sales and Marketing Tools

Resume Skills: Technical

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Director Of Account Management Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Director Of Account Management Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Director Of Account Management
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded December 2018 - Present
Director of Account Management
Spearheaded the integration of a Salesforce CRM system leading to a 30% increase in customer retention and maximized client engagement
Collaboratively developed digital strategy boosting the sales of SaaS products by 45%
Oversaw and led a cross-functional team of 30 Account Managers, fostering a 20% increase in team efficiency
Negotiated strategic partnerships with 3 international firms expanding market reach and resulting in a 35% revenue increase
Implemented proactive account management methodologies reducing customer support issues by 25%
Coached.com April 2016 - November 2018
Senior Account Manager
Initiated a contract negotiation process which saved the company $2M in annual costs
Executed integrated marketing campaigns increasing online advertising revenue by $1M
Managed 10 major client accounts, effectively solving escalated issues and retaining 100% of clientele
Employed business process improvement strategies improving work output by 18%
Google March 2013 - March 2016
Account Manager
Maintained successful relationships with key accounts leading to a 30% increase in contract renewals
Strategized and executed successful sales campaigns, achieving a 25% increase in sales
Initiated and implemented an updated CRM system to streamline communication and improve customer experience
Facebook February 2010 - February 2013
Junior Account Manager
Delivered critical support in handling key accounts which boosted the sales department's revenue by 20%
Applied targeted advertising strategies to optimize business marketing, increasing ad revenues by $500K
Pioneered optimized digital marketing techniques celebrating a 15% increase in brand visibility
EDUCATION
Resume Worded Institute December 2010
Master in Business Administration
Specialization in Account Management
Resume Worded Academic Center June 2012
Certified Professional in Account Management
Completed certification while in full-time employment at Google
SKILLS
Account Management: Client Relationship Management, Business Growth Strategies, Pricing Strategies, Revenue Retention
Software Tools: Microsoft Office Suite, Salesforce, Zoho CRM, HubSpot
Other Technical Skills: Data Analysis, Negotiation Techniques, Conflict Resolution, Strategic Planning
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Professional Development: Completed Harvard Business Review's course on Advanced Business Strategy (2017)
Accomplishments: Achieved Account Manager of the Year at Resume Worded (2019), Coached.com (2018), Google (2015)
Volunteer Work: Mentor at Industry Leaders Mentorship Program for Upcoming Sales Executives
Professional Affiliations: Active member of the National Account Management Association (NAMA), Since 2012
Your Name
Senior Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded September 2019 - Present
Senior Account Manager
Completed Salesforce.com certifications to improve CRM implementation efficiency by 27%
Developed profitable business development strategies that expanded customer base by 35%
Coordinated with cross-functional teams to innovate proactive account management solutions, reducing churn rate by 20%
Boosted sales pipeline through strategic partnerships with 4 key industry movers
Managed optimization of the SaaS product portfolio to attract a broader customer demographic resulting in a 25% revenue increase
Coached.com June 2015 - August 2019
Account Manager
Deployed integrated marketing strategies that amplified online advertising presence by 30%
Successfully grew client portfolio by 60% through targeted business development initiatives
Led contract negotiation resulting in a 10% decrease in operational costs
Implemented business process improvements to refine customer retention strategy, boosting retention by 15%
Airbnb January 2012 - May 2015
Junior Account Manager
Spearheaded an advertising campaign that increased the platform visibility by 20%
Managed relationship for key accounts leading to a 25% increase in customer retention
Executed sales initiatives that boosted revenues by $750k
EDUCATION
Resume Worded Institute June 2014
Master of Business Administration (MBA) - Specialization in Marketing
Coursework focused on Market Research, Strategic Account Management, and Services Marketing
Resume Worded University May 2011
Bachelor of Science in Business Administration
Emphasis on Finance and Economics
Achievements: Magna Cum Laude, Dean's list (2010, 2011)
SKILLS
Account Management Tools: Salesforce, Zoho CRM, HubSpot, Pipedrive, Oracle CRM, Insightly, ActiveCampaign
Office Software: Microsoft Office Suite, Google Workspace, Slack, Microsoft Teams, Zoom
Advertising Platforms: Google AdWords, Facebook Ads Manager, LinkedIn Campaign Manager, Twitter Ads, Instagram Ads
Languages: English (Native), Spanish (Conversational)
OTHER
Awards: 2018 Account Manager of the Year - Coached.com, 2017 Top Sales Performer - Coached.com
Certifications: Certified Professional Sales Person (CPSP), Advanced Salesforce Certification
Volunteering: Big Brothers Big Sisters - Volunteer Mentor (2012-Present)
Professional Development: Attended annual Account Management & Client Relations Summits (2014 - 2021)
Your Name
Account Executive
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2020 - Present
Account Executive
Expanded company's digital strategy leading to a 30% revenue increase in online sales
Managed key strategic partnerships, increasing long-term contract rates by 15%
Led CRM implementation, improving sales lead follow-up efficiency by 40%
Applied advanced sales management techniques to drive team efforts, resulting in a 20% increase in monthly sales
Successfully negotiated multiple contracts, significantly cutting down expenditures by $500k
Coached.com April 2016 - January 2020
Senior Sales Representative
Leveraged customer retention strategies, resulting in a 90% client retention rate
Launched integrated marketing campaigns, enhancing digital advertising sales by $1.5M
Coordinated with the account management team to handle escalated client issues, ensuring 100% problem resolution
Amazon March 2013 - March 2016
Sales Representative
Implemented effective sales tactics that led to a 35% increase in monthly sales
Supported account management team leading to 95% client satisfaction
Pioneered innovative online advertising strategies, increasing customer engagement by 25%
EDUCATION
Resume Worded Institute December 2015
Executive Master of Business Administration (EMBA)
Specialization in Sales Management and Growth Strategies
Resume Worded University May 2011
Bachelor of Business Administration (BBA) - Marketing
Minor in Economics
Graduated with Honors
SKILLS
CRM Software: Salesforce, Zoho CRM, Microsoft Dynamics 365, Pipedrive, HubSpot CRM
Sales and Marketing Tools: Mailchimp, Google Analytics, SEMrush, LinkedIn Sales Navigator, Slack
Technical Skills: Microsoft Office Suite, G Suite, Microsoft Project, Trello, Asana
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP)
Leadership & Volunteering: Mentor, Find Your Lead Program; Volunteer, Feed A Need Community Outreach
Projects: Sales Excellence: Wrote an article on achieving sales targets, published in 'The Sales Journal'
Awards: Sales Rep of the Year, Amazon (2015), President’s Club, Coached.com (2018, 2019)

How do I add skills to a Director Of Account Management resume?

1
Review the job posting closely.

Go through the Director Of Account Management posting you're applying to, and identify hard skills the company is looking for. For example, skills like Business Development, Account Management and Salesforce.com are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Strategy and Strategic Partnerships.

Add other common skills from your industry - such as Customer Retention, Digital Strategy and Customer Relationship Management (CRM) - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Sales Management, Managed Care and Contract Negotiation - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Director Of Account Management resume, so try to include any examples of where you led a project or managed other people.

5
Emphasize your sales skills.

As the job title suggests, sales and communication are important elements of Director Of Account Management roles. Through your bullet points, show hiring managers evidence of how you have generated new customers.

6
Use the exact job title.

Try to add the exact job title, Director Of Account Management, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Director Of Account Management Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Director Of Account Management job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Director Of Account Management Skills and Keywords to Include On Your Resume

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Director Of Account Management Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Director Of Account Management resume?

Here are some of the most popular skills we see on Director Of Account Management resumes:

  • Account Management
  • Customer Relationship Management (CRM)
  • Strategy
  • Business Development
  • Salesforce.com
  • Digital Strategy
  • Customer Retention
  • Strategic Partnerships

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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