Client Services Supervisor

Client Services Supervisor Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Client Services Supervisor job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Client Services
  • Recruiting
  • Account Management
  • Payroll
  • Healthcare
  • Teaching
  • Employee Relations
  •  Find out what your resume's missing
  • Client Relations
  • Onboarding
  • Human Resources (HR)
  • Contact Centers
  • Customer Service
  • Interviewing
  • Employee Training
  • Healthcare Management
  • Performance Management

  •   Show full list

Resume Skills: Software

Resume Skills: Customer Service Tools

Resume Skills: Business Analytics

Resume Skills: Communication

Resume Skills: Digital Marketing

Resume Skills: Content management

Resume Skills: Languages

Resume Skills: Data Analysis Tools

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Client Services Supervisor Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Client Services Supervisor Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Client Services Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2021 - Present
Client Services Supervisor
Pioneered a comprehensive client onboarding program which improved client satisfaction ratings by 40%
Implemented an efficient performance management system, increasing team productivity by 30%
Led a team of 15 and reduced client complaints by 55% through effective troubleshooting techniques
Enhanced HR operations, optimizing payroll system which saved 10 hours a week
Created a robust company culture which reduced employee turnover by 20% in a 1-year period June 2018 - December 2020
Client Services Associate
Managed key accounts, increasing account retention by 45%
Coordinated with the HR team, streamlining the recruitment process and reducing hiring cycle by 15%
Facilitated comprehensive employee training programs leading to a 35% increase in team performance
Amazon March 2015 - May 2018
Client Services Representative
Ensured timely resolution of customer issues, resulting in a 50% boost in customer satisfaction rating
Enhanced customer understanding by conducting effective client service seminars every quarter
Resume Worded University January 2021
Master of Business Administration (MBA) - Client Relations
Focus on strategic client management and business models
Resume Worded Institute May 2015
Bachelor of Commerce - Marketing
Emphasis on Customer Service Marketing and Brand Management
Honors: Graduated Magna Cum Laude, Dean's List 2015
Management Software: Salesforce, Zendesk, Jira, Asana
Data Analysis Tools: MS Excel (Advanced), Tableau and Google Analytics
Communication: Professional writing, Client communication, Presentation, Negotiation, Crisis Management
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified Customer Service Manager (2022), Certified in Conflict Resolution (2020)
Leadership & Volunteering: United Way (Fundraising Committee Member since 2018), Volunteer at Salvation Army (2016 - Present)
Projects: Developed and Implemented a client feedback system at, resulting in a 30% improvement in client satisfaction scores
Your Name
Customer Service Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Google June 2019 - Present
Customer Service Manager
Orchestrated HR operations, revolutionizing the interviewing process leading to a 30% increase in quality hires
Fostered strong customer relationships, improving customer loyalty by 35%
Implemented a new employee relations policy, resulting in improved team morale and a decrease in conflicts by 45%
Spearheaded an advanced payroll system creating tremendous time savings
Facilitated a cooperative environment, accelerating team collaboration by 40%
Resume Worded July 2016 - May 2019
Customer Service Supervisor
Developed a new customer service protocol that cut support issues by 60%
Cultivated positive client relations leading to an increase in account renewals by 20%
Pioneered an efficient training standard which led to a 30% increase in team efficiency January 2014 - June 2016
Customer Service Representative
Provided exceptional customer service that led to a 20% increase in positive customer reviews
Facilitated the resolution of complex client issues decreasing customer churn by 10%
Resume Worded University May 2019
Master's in Business Administration (MBA) - Management
Focused on Leadership and Operations Management
Resume Worded Institute June 2016
Bachelor of Arts (B.A.) in Communication Studies
Minor in Business Administration
Dean's List (Top 10%)
Customer Service Tools: Zendesk, HubSpot, Salesforce, Zoho Desk, TeamSupport, LiveAgent
Software: Microsoft Office Suite, Google Workspace, Asana, Jira, Slack
Business Analytics: Tableau, Google Analytics, CRM analytics, Adobe Analytics, Power BI
Communication: Intercom, Mailchimp, Buffer, Hootsuite, Slack
Certifications: Certified Customer Service Manager (CCSM) – May 2019
Leadership & Volunteering: Led organization of annual community outreach event for Resume Worded – 2018/2019
Awards: Google’s Customer Service Leadership Award – 2021
Professional Development: Continuous Learning: Completed multiple online courses on leadership, customer experience management
Your Name
Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Facebook February 2019 - Present
Account Manager
Devised strategic account management plans which grew revenues by $1M within the first year
Worked on effective onboarding strategies that increased client utilization and satisfaction by 35%
Led a team of 10 client service professionals efficiently handling major accounts resulting in renewal rates improving by 50%
Got recognized for exceptional performance and promoted 6 months ahead of schedule
Conceptualized and implemented an advanced CRM system optimizing client management efficiency by 25%
Resume Worded April 2016 - January 2019
Account Executive
Managed over 50 high-value accounts, resulting in a consistent client retention rate over 90%
Liaised effectively with the healthcare management team for seamless handling of healthcare accounts
Developed comprehensive product demos which boosted product understanding and increased sales by 15% September 2013 - March 2016
Account Coordinator
Achieved client service milestones by effective utilization of customer contact centers
Assisted in managing major accounts leading to an increase in engagement by 10%
Involved in teaching new client protocols to the client services team, improving service quality by 20%
Resume Worded Institute May 2013
Master of Business Administration (MBA) - Specialization in Digital Marketing
Focus on Social Media Strategies for Business Growth
Valedictorian, Class of 2013
Resume Worded University June 2011
Bachelor of Commerce (B.Com) – Marketing
President of the Student Marketing Association
Awards: Dean's List 2011 (Top 5%)
Digital Marketing: SEO, SEM, Google AdWords, Google Analytics, Facebook Ad Manager
Software: MS Office (Expert), SalesForce, Slack, Asana, Adobe Creative Suite
Content management: WordPress, CMS, Umbraco, Joomla, WooCommerce
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Google Ads Certification (2021), Facebook BluePrint Certification
Professional Development: Advanced Sales Negotiation - Resume Worded Institute (2020)
Leadership & Volunteering: Task Force Chair - Resume Worded Diversity & Inclusion Board (2018-2019)
Awards & Honors: Outstanding Contribution Award - Facebook (2020), Employee of the Year - (2015)

How do I add skills to a Client Services Supervisor resume?

Review the job posting closely.

Go through the Client Services Supervisor posting you're applying to, and identify hard skills the company is looking for. For example, skills like Account Management, Employee Relations and Payroll are possible skills. These are skills you should try to include on your resume.

Add industry skills like Teaching and Healthcare.

Add other common skills from your industry - such as Client Relations, Recruiting and Client Services - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Healthcare Management, Contact Centers and Human Resources (HR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Client Services Supervisor, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Highlight your supervisory skills.

Specifically on Client Services Supervisor resumes, you should think about highlighting examples of where you supervised others. Recruiters want to see if you have experience supervising and providing oversight over teams of similar sizes.

Use the exact job title.

Try to add the exact job title, Client Services Supervisor, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Client Services Supervisor Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Client Services Supervisor job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Client Services Supervisor Skills and Keywords to Include On Your Resume

Client Services Supervisor Soft Skills

Here are common soft skills that appear on Client Services Supervisor job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Client Services Supervisor Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Cloud Services Developer

Resume Example
Customer Service Supervisor

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Client Services Supervisor resume?

The most common skills and keywords we found on Client Services Supervisor resumes and job postings were Client Services, Recruiting, Account Management, Payroll, Healthcare, Teaching, Employee Relations and Client Relations.

Skills like Contact Centers, Onboarding, Healthcare Management, Human Resources (HR) and Interviewing also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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