Client Care Coordinator

Client Care Coordinator Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Client Care Coordinator job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Home Care
  • Case Management
  • Healthcare
  • Data Entry
  • Biopsychosocial Assessments
  • Elder Care
  • Community Outreach
  •  Find out what your resume's missing
  • Social Services
  • Administrative Assistance
  • Scheduling
  • Compassion
  • Office Administration
  • Cardiopulmonary Resuscitation (CPR)
  • Healthcare Management
  • Customer Service
  • Client Relations
  • Event Planning
  • Mental Health

  •   Show full list

Resume Skills: Client Assessment & Intervention

Resume Skills: Administrative

Resume Skills: Languages

Resume Skills: Software

Resume Skills: Techniques

Resume Skills: Healthcare Administration

Resume Skills: Medical Software

  • Electronic Health Records (EHR)
  • Medical Billing Software
  • Practice Management Software
  • Telehealth Platforms
  • Scheduling Applications
  • Health Information Management Systems (HIMS)
  •  Match your resume to these skills

Resume Skills: Data Analysis

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Client Care Coordinator Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Client Care Coordinator Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Client Care Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resumé Worded August 2019 - Present
Client Care Coordinator
Streamlined and implemented a new data entry process, decreasing errors by 25% and resulting in a smoother client onboarding experience.
Brought a compassionate approach to client care. Using insightful biopsychosocial assessments, assisted in the development of personalized healthcare plans for over 100 elderly and at-risk clients.
Aligned the customer service and back-end teams to improve client relations resulting in a 30% increase in client satisfaction scores.
Managed a busy schedule for a diverse range of customers. This required excellent organization and flexibility and led to a 20% reduction in rescheduling issues. June 2016 - July 2019
Case Manager
Administered case management for 30+ clients daily, improving healthcare outcomes by 35%.
Engaged in regular community outreach, improving the public image of the company and winning an additional 50+ clients in 2018.
Provided administrative support to a team of 10 healthcare professionals, helping them increase productivity by 30%.
Resume Worded University June 2016
Master of Social Work
Specialized coursework in client-centered therapy
Resume Worded University May 2014
Bachelor of Psychology
Minor in Sociology
Dean's List 2012-2014
Client Assessment & Intervention: Motivational Interviewing, Solution-Focused Brief Therapy (SFBT), Trauma-Informed Care, Crisis Intervention, Mental Health First Aid
Administrative Skills: Case Management Software (CMS), Microsoft Office Suite, Google Workspace, Electronic Health Record (EHR) Systems
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Case Manager (CCM, 2017), Mental Health First Aid Certification
Projects: Established and led a support group for family members of clients with severe mental illness
Volunteering: Volunteer, Local Homeless Shelter (2015 - Present)
Your Name
Care Team Leader
City, Country  •  (123) 456-789  •  [email protected]  •
Resumé Worded January 2018 - Present
Care Team Leader
Led a diverse care team, maintaining a high level of care while increasing team efficiency by 20%.
Restructured our client outreach approach, resulting in attracting a record-breaking number of 200+ new clients in a single quarter.
Implemented strategic office administration strategies, cutting down paperwork by 45%.
Sunrise Senior Living February 2014 - December 2017
Senior Social Worker
Supported mental health of 60 clients in crisis situations while maintaining a 90% success rate.
Effectively planned and coordinated 50+ therapeutic events, consequently boosting community participation by 40%.
Handled CPR situations for 12 distressed residents, ensuring their safety and well-being.
Resume Worded Institute December 2013
Masters in Social Work
Concentration: Clinical Social Work
Resume Worded University May 2010
Bachelor of Arts - Psychology
Minor in Gerontology
Awards: Dean's List 2010 (Top 10%)
Software: Microsoft Office Suite, CRM software, Electronic Medical Records (EMR) software
Techniques: Crisis Intervention, Advocacy, Case Management, Clinical Assessment, Family Therapy
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Clinical Social Worker (CCSW), CPR and First Aid Certified
Leadership & Volunteering: Chair, Resume Worded Social Work Committee (2018 - Present)
Projects: Developed and implemented a successful program at Sunrise Senior Living focused on improving social integration for residents
Your Name
Health Services Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE April 2021 - Present
Health Services Manager
Strengthened client relations, resulting in a 50% decrease in client complaints year on year.
Revamped healthcare management procedures to elevate service standards, receiving a 30% increase in positive feedback from patients.
Devised a biopsychosocial approach to care that was implemented across the department, improving patient outcomes by 25%.
LifePoint Health January 2016 - March 2021
Client Care Coordinator
Coordinated customer-related administrative tasks, which contributed to a 20% boost in office efficiency.
Provided exceptional elder care, earning a score of 95% in patient satisfaction surveys.
Administered CPR during emergency situations, which significantly increased patient survival rates.
Resume Worded University September 2015 - August 2017
Master of Business Administration - Health Management
Emphasis in Strategic Management of Healthcare Institutions
Resume Worded Academic Center September 2010 - June 2014
Bachelor of Science in Nursing
Graduated with honors
Conducted Senior Project on Systems Management in Healthcare Settings
Healthcare Administration: Patient Scheduling, Care Planning, Regulatory Compliance, Quality Assurance, Budgeting, Staff Supervision
Medical Software: Electronic Health Records (EHR), Medical Billing Software, Practice Management Software, Telehealth Platforms, Scheduling Applications, Health Information Management Systems (HIMS)
Data Analysis: SPSS, SAS, Excel, Data Visualization, Predictive Analysis, Real-Time Data Reporting
Certifications: Certified Healthcare Executive (CHE), LEAN Six Sigma for Healthcare
Leadership & Volunteering: President of Local Chapter - American College of Healthcare Executives, Volunteer at Metroville Senior Care
Professional Development: Attended bi-annually Healthcare Financial Management Association (HFMA) National Conferences, Completed Advanced Project Management Training Series

How do I add skills to a Client Care Coordinator resume?

Review the job posting closely.

Go through the Client Care Coordinator posting you're applying to, and identify hard skills the company is looking for. For example, skills like Social Services, Case Management and Biopsychosocial Assessments are possible skills. These are skills you should try to include on your resume.

Add industry skills like Elder Care and Healthcare.

Add other common skills from your industry - such as Data Entry, Home Care and Community Outreach - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Customer Service, Healthcare Management and Event Planning - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show evidence of your organization skills.

Time management is all about your ability to manage your time so you can accomplish all your responsibilities effectively.Client Care Coordinator roles typically involve a range of different tasks so it can be beneficial to highlight your time management skills to hiring managers in your bullet points.

Show your ability to multitask.

Since you're going to be interfacing with different teams and people, Client Care Coordinator hiring managers expect you to be able to multitask, so it's a good idea to emphasize this skillset in your resume.

Use the exact job title.

Try to add the exact job title, Client Care Coordinator, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Client Care Coordinator Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Client Care Coordinator job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Client Care Coordinator Skills and Keywords to Include On Your Resume

Client Care Coordinator Soft Skills

Here are common soft skills that appear on Client Care Coordinator job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Client Care Coordinator Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Health Care Risk Manager

Resume Example
Patient Care Coordinator

Resume Example
Home Care Coordinator

Resume Example
Procurement Coordinator

Resume Example
Purchasing Coordinator

Resume Example
Communications Coordinator / PR Coordinator

Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Client Care Coordinator resume?

The most common skills and keywords we found on Client Care Coordinator resumes and job postings were Home Care, Case Management, Healthcare, Data Entry, Biopsychosocial Assessments, Elder Care, Community Outreach and Social Services.

Skills like Event Planning, Customer Service, Mental Health, Administrative Assistance and Healthcare Management also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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